Warranty Details; Warranty - What Is Not Covered; Site Visit; Commissioning - FLOWTECH flowpress WMDA Operation And Maintenance Manual

Warranty Details

This equipment is covered against manufacturing defects for 12 months from date of purchase from
Flowtech Water Solutions Limited. This warranty covers the replacement of parts or products, verified as
having a manufacturing defect, when inspected at the factory. Flowtech Water Solutions Limited reserves the
right to inspect an installation to verify that the equipment has been installed in accordance with the written
instructions.
Any modifications to the supplied equipment must be approved in writing by Flowtech Water Solutions
Limited, failure to do so will invalidate the warranty.

Warranty - What Is Not Covered?

If a defect or problem has arisen as a direct result of the connected system, misuse, incorrect handling,
incorrect installation or incorrect commissioning then any service visit is chargeable.
If a defect is identified as a manufacturing defect it will be addressed as described above, additional remedial
works as a result of misuse, incorrect handling, incorrect installation or incorrect commissioning then the
additional work is chargeable.
Installation costs and/or consequential losses are not covered by this agreement.

Site Visit

Before requesting a site visit, the following information must be made available to the Flowtech Water
Solutions Limited sales team.
• Serial number of the equipment. Failure to verify the serial number at the time of visit will invalidate the
warranty
• A purchase order to cover the work in the event that no manufacturing defect if found. (This must be
the direct customer of Flowtech Water Solutions Limited).
• A site contact name and number
• A full description of the alleged fault

Commissioning

Please adhere to the following procedure and complete the individual commissioning leaflet and return to the
following address:
Flowtech Water Solutions,
Unit 1 Lock Flight Buildings, Wheatlea Road
Wheatlea Industrial Estate
Wigan
Greater Manchester
WN3 6XP
If our own engineer is to commission the unit please have the leaflet on site for completion by the engineer.

Liability

Flowtech Water Solutions Limited can only respond to warranty queries from its direct customer. If in doubt,
please contact your installer to establish the supply chain.
Contact Details
Telephone number - 0333 200 1756
Fax - 08456 123 750
Email - info@flowtech.org.uk

Service Record

It is recommended that your hot water system is serviced regularly and that the appropriate Service Record is
completed. Before completing the appropriate Service Record below, please ensure you have carried out the service in
the manufacture's instruction
flowpress
WMDA Pressurisation Units
33