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Troubleshooting
Tray (Jam E Inside/MP)
Paper is Jammed Inside and in the Multi-purpose Tray (Jam E
Inside/MP)
Related Models: MFC-T910DW
If the LCD displays [Jam E Inside/MP] or [Repeat Jam E In/MP], follow these steps:
1. Unplug the machine from the electrical socket.
IMPORTANT
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the
machine's memory to your computer or another fax machine so you will not lose any important
messages.
2. Remove any paper that is loaded on the MP tray.
Place the paper support back into the MP tray cover.
3. Pull the paper tray (1) completely out of the machine.
4. Pull the two green levers inside the machine to release the jammed paper.
5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the
open position.
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Printer Jam or Paper Jam
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