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en FAQs
27 FAQs
27.1 Using the appliance
Question
No image appears on the
display panel.
The main display shows a
warning message and a
signal tone sounds.
27.2 Noises
Question
Why can I hear noises
while I'm cooking?
Possible noises
27.3 Cookware
Question
Which cookware is suitable
for the induction hob?
Why is the hob not heat-
ing?
Why is it taking so long for
the cookware to heat up or
why is it not heating up suf-
ficiently despite being on a
high power setting?
28
Answer
¡ The brightness is not set correctly.
Look at the the display from above and set the brightness in the basic settings.
You can find additional information about this setting in the section entitled
→ "Basic settings", Page 23.
¡ Remove liquids or food residue from the control panel. Remove any objects from
the control panel.
You can find out how to deactivate the audible signal in the "Basic settings" sec-
tion. → Page 23
Answer
¡ Noises may be generated while using the hob depending on the base material of
the cookware. These noises are normal for induction technology. They do not in-
dicate that there is a fault.
¡ A deep humming noise similar to a transformer: Occurs when cooking at a high
power level. This noise disappears or becomes quieter when you reduce the
power level.
¡ A deep hum:The cookware may be too small or not suitable for induction cook-
ing. Move the cookware to a different position on the cooking surface or use a lar-
ger item of cookware.
¡ A quiet whistling noise: This can be heard when the cookware is empty. This
noise disappears when you add water or food to the cookware.
¡ Crackling: This noise occurs when the cookware is made from different multilayer
materials, or if you use cookware of different sizes and different materials. The
loudness of the noise can vary depending on the quantity of food being cooked
or the cooking method.
¡ Loud whistling noises: These may arise if you are operating two cooking zones
at the same time and at the maximum power level. These whistling noises disap-
pear or become quieter when you reduce the power level.
¡ Fan noises: The hob is equipped with a fan that switches on automatically at high
temperatures. The fan may also continue to run after you have switched the hob
off if the temperature measured is still too high.
¡ Clicking: Occasional clicking when activating or moving an item of cookware is
completely normal. Now and again, other completely random noises that have
nothing to do with the cookware may occur.
Answer
¡ You can find information on which cookware is suitable for induction cooking in
the "Suitable cookware" section. → Page 5
¡ Ensure that the cookware is suitable for use with an induction hob.
You can find more information on the type, size and positioning of suitable cook-
ware in the "Suitable cookware" section. → Page 5
¡ Ensure that the cookware is suitable for use with an induction hob.
You can find more information on the type, size and positioning of suitable cook-
ware in the "Suitable cookware" section. → Page 5
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