Faqs About Internet Access Failures; What Should I Do If I Cannot Access The Internet - Ruijie Reyee Series Faqs
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Also See for Reyee Series:
- Cookbook (64 pages) ,
- Configuration manual (80 pages) ,
- Cookbook (121 pages)
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Cookbook
6
FAQs About Internet Access Failures
6.1
What Should I Do If I Cannot Access the Internet?
(1) Check whether the PC or phone obtains the correct IP address.
If the device's IP address is 169.254.x.x or 0.0.0.0, the device does not obtain a correct IP address.
a
End the wired or wireless connection and then reconnect the device.
b
Restart the device.
(2) If the device obtains the correct IP address, change the DNS server address to 8.8.8.8 or 8.8.4.4.
(3) Remove and reinstall the network cable between the gateway or router and ISP.
If the fault persists, start a live chat with Ruijie technical support:
Ruijie
Support.
12
FAQs About Internet Access Failures
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