Ruijie Reyee RG-NBR6215-E Manual
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Ruijie Reyee RG-NBR6215-E Manual

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Ruijie Reyee-Hotel Solution
Cookbook
Document Version: V1.0
Date: 2023-08-31
Copyright © 2023 Ruijie
Networks

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Summary of Contents for Ruijie Reyee RG-NBR6215-E

  • Page 1 Ruijie Reyee-Hotel Solution Cookbook Document Version: V1.0 Date: 2023-08-31 Copyright © 2023 Ruijie Networks...
  • Page 2 Ruijie Networks reserves the right to modify the content of the document without any notice or prompt. This manual is designed merely as a user guide. Ruijie Networks has tried its best to ensure the accuracy and reliability of the content when compiling this manual, but it...

  • Page 3: Preface

    Preface Intended Audience This document is intended for: Network engineers  Technical support and servicing engineers  Network administrators  Technical Support The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee  Technical Support Website: https://www.ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com...
  • Page 4 Caution An alert that calls attention to essential information that if not understood or followed can result in function failure or performance degradation. Note An alert that contains additional or supplementary information that if not understood or followed will not lead to serious consequences. Specification An alert that contains a description of product or version support.

  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Overview ............................1 1.1 Introduction ..........................1 1.1.1 Benefits of Reyee Hotel Solution ................1 1.1.2 Reyee Hotel Solution Typical Topology ..............2 2 Getting Started ..........................3 2.1 Project Requirement ........................ 3 2.2 Network Planning ........................3 2.3 Hardware Requirements ......................
  • Page 6 3.4 Configuring the Multi-WAN ....................21 3.4.1 Application Scenario ....................21 3.4.2 Procedure ........................22 4 Advanced Configuration ........................ 25 4.1 Authentication ........................25 4.1.1 Application Scenario ....................25 4.1.2 Procedure ........................25 4.1.3 Principle of Captive Portal (WiFiDog) ................ 37 4.2 IPTV ............................
  • Page 7 6.3 How to do if SSID is hard to connect or have not internet? ..........66 7 FAQ ..............................67 7.1 What ports the ESW series use to communicate with Ruijie Cloud? ......... 67 7.2 What should I do if I fail to do the voucher authentication? ..........67 7.3 What should I do if I want to pop up the portal page by visiting the https website? ..
  • Page 8 7.7 What should I do if the alarm doesn’t show on the alarm list? .......... 69 7.8 Whether Ruijie Cloud will send the alarm by email? ............69 7.9 What should I do if I want to improve the wireless speed? ..........69...

  • Page 9: Overview

    Rapid network deployment to speed up business  Deliver projects with Self-Organizing Network quickly  Manage all network devices and monitor network easily  Report fault alarm on Ruijie Cloud App immediately to help locate and  troubleshoot fault quickly...

  • Page 10: Reyee Hotel Solution Typical Topology

    Ruijie Reyee-Hotel Solution Cookbook Overview 1.1.2 Reyee Hotel Solution Typical Topology...

  • Page 11: Getting Started

    Ruijie Reyee-Hotel Solution Cookbook Getting Started Getting Started Project Requirement 1. Meet the business deployment requirements for small and medium-sized hotels fully, such as: data services, IPTV services, IP PHONE services, CCTV services. 2. Isolate the networks of data services, IPTV services, IP PHONE services and CCTV services mutually to reduce the interaction between different types of services 3.

  • Page 12: Hardware Requirements

    Additionally, it allows for editing topology diagrams, facilitating the incorporation of any device and offering a clear understanding of network architecture. (1) Access to Ruijie Cloud and click AI Heatmap...
  • Page 13 Ruijie Reyee-Hotel Solution Cookbook Getting Started (2) Create a new BOM, choose the Hotel scenario. (3) Upload the floor plan and set the scale, after enable the Wall Recognition, will automatically generate a wall simulation. With the blessing of AI, the recognition...
  • Page 14 Ruijie Reyee-Hotel Solution Cookbook Getting Started...
  • Page 15 Ruijie Reyee-Hotel Solution Cookbook Getting Started...
  • Page 16 Ruijie Reyee-Hotel Solution Cookbook Getting Started Click and hold the icon of the AP to be placed. Drag it to the specific place on the floor plan, and then release the mouse. After an AP is placed, you can drag its icon again to change its location.
  • Page 17 Ruijie Reyee-Hotel Solution Cookbook Getting Started (5) Click Save locally. Generated report include product list, device overview, topology and heat map. Export Format support Excel, PDF and Word.
  • Page 18 Ruijie Reyee-Hotel Solution Cookbook Getting Started...

  • Page 19: Basic Configuration

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration Basic Configuration SON and Cloud Deployment 3.1.1 Application Scenario After physical connections of devices are connected based on the topology, all Reyee devices on the same network automatically complete self-organizing network (SON). After SON is complete, devices can be managed and configured in a unified manner through the main device.
  • Page 20 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (2) View the actual network topology and device list on the local eWeb management system.

  • Page 21: Creating Wired Vlan/Dhcp

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (3) Add devices to Ruijie Cloud. The devices go online, and the topology is displayed under Topology. Creating wired VLAN/DHCP 3.2.1 Application Scenario Different clients exist on a network, such as PCs and servers. When a server is running, broadcast or abnormal traffic often occurs, imposing negative effects on the service network.

  • Page 22: Procedure

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration 3.2.2 Procedure (1) Adding a wired VLAN: Click Add and select Add wired VLANs to add wired VLAN configuration for the current network or select an existing wired VLAN and click Configuration. (2) Setting service parameters: Set the VLAN for wired access and create a Dynamic Host Configuration Protocol (DHCP) address pool for devices in the VLAN to automatically obtain IP addresses.
  • Page 23 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (3) Select the interface for connecting the camera in the topology on the left, and select the port to connect the camera from port icons on the right. The port icon will change from gray-black to blue. Click Next.

  • Page 24: Creating Wireless Vlan/Ssid

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration Creating wireless VLAN/SSID 3.3.1 Application Scenario To manage the Wi-Fi usage of different user groups (such as hotel guest, hotel staff and public access) separately, the hotel will provide separate Wi-Fi access for guests, staff and public areas.
  • Page 25 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (2) Setting Wi-Fi service parameters: Set Wi-Fi information first, such as the Wi-Fi name and password. Add 3 SSID for Guest, Staff and public.
  • Page 26 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration The following table lists the description of parameters. Parameter Description Enter a string of less than 32 charters, including letters, numerals, spaces, and special characters (-_@&.). If spaces SSID are contained, it cannot be longer than characters. For example, set SSID to Guest.
  • Page 27 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration Parameter Description required, click Disabled. Enter the password with a string of 8 to 16 characters, Password containing letters, numbers and special characters (<=>[]!@#$*().). For example, set Password to Ruijie123. Advanced The value is 2.4G & 5G, 2.4G, or 5G. The default value is Settings >...
  • Page 28 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration Parameter Description If the service network created is used for both wired and wireless client access, and the corresponding wired service network (such as a wired network for guests) exists, click Select to select a VLAN ID from...

  • Page 29: Configuring The Multi-Wan

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (5) The service network is added successfully when the message indicating delivery success is displayed. Configuring the Multi-WAN 3.4.1 Application Scenario When a gateway is connected to multiple extranet lines, the multi-WAN function can be configured to meet different requirements.

  • Page 30: Procedure

    Ruijie Reyee-Hotel Solution Cookbook Basic Configuration Traffic from different users is transmitted through different egresses: IP traffic from  some intranet users can be transmitted through a fixed extranet line. Bandwidth superimposition (load balancing): The gateway automatically distributes  egress traffic to multiple extranet lines to achieve the bandwidth superimposition effect.
  • Page 31 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration (3) Enable Load Balancing and click Weight to set the traffic weight.
  • Page 32 Ruijie Reyee-Hotel Solution Cookbook Basic Configuration...

  • Page 33: Advanced Configuration

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Advanced Configuration Authentication 4.1.1 Application Scenario You can use the Captive Portal feature to set authentication policies, including customizing authentication pages, setting authentication network segments, SSID, and other information. When a user is connected to a wireless or wired network, the system will display a...
  • Page 34 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration User Group Name: indicates the user group name.  Price: indicates the price of the user group. Mark user groups by numeral. The current  version has no impact on network usage. Concurrent Devices: indicates the number of concurrent devices for one account.
  • Page 35 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (3) On the Account tab, add the account. Accounts can be added manually or through batch import. Adding an account manually  Click Add an Account, set parameters about the account, and click OK.
  • Page 36 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Click Download Template to download the template. Edit the template and save it. (4) On the Voucher tab, add the voucher. (5) Configuring voucher parameters. After configuration, click OK. Quantity: Enter the quantity of the voucher to print. When the value is set to 1, you ...
  • Page 37 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Advance setting:  Voucher code type: Set the value to Alphanumeric 0-9, a-z, Alphabetic a-z, or Numeric  0-9. Voucher length: Select the voucher length. The value ranges from 6 to 9.  (6) View the voucher list.
  • Page 38 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (2) Create the 3 policy for different SSID(Guest, staff and Public), choose the different portal page for different SSID. Guest ---- Voucher authentication Staff ---- Account authentication Public ---- One-click authentication...
  • Page 39 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Note Considering the performance and good design of the page, one network supports up to 50 portal templates.  The portal template supports multiple languages including Chinese (Simplified), Chinese (Traditional), English, German,  Indonesian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Thai, Turkish, and Vietnamese.
  • Page 40 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (5) Click Voucher and Account List to view the account status.
  • Page 41 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (6) Choose the Clients > Auth Client > Portal Auth Clients to check the auth clients’ details. NBR local authentication  If there have Wi-Fi5 and Wi-Fi6 Reyee APs on the project, you can choose the NBR local authentication.
  • Page 42 (2) Create the policy for NBR(Guest, staff), choose the portal page that include voucher and account. (3) Access to the NBR and check whether the users have synced to NBR. (4) Add the Auth Policy, choose the portal template of Ruijie cloud and add the IP Range of Clients.
  • Page 43 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (5) Set the Advanced settings of NBR local authentication. (6) Connect to the SSID and input the voucher or account for authentication.
  • Page 44 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (7) Click User > Local Auth > Online Info to check the online info on NBR. (8) Click the Voucher and Account Tab to check the user’s status.

  • Page 45: Principle Of Captive Portal (Wifidog)

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration 4.1.3 Principle of Captive Portal (WiFiDog) AP authentication (WiFiDog) flow process is as follows. Figure 4-1 WiFiDog Basic Flow...

  • Page 46: Iptv

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Figure 4-2 User MAB (MAC Authentication ByPass) Online Flow IPTV 4.2.1 Application Scenario Internet Protocol television (IPTV) is a new technology that uses broadband cable television network and integrates Internet, multimedia, communication, and other technologies to provide home users with a variety of interactive services including digital television.

  • Page 47: Procedure

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration to be sent only to group member receivers, preventing multicast data from being broadcast on the Layer 2 network. 4.2.2 Procedure (1) Access to core switch, choose L2 Multicast > Global Settings > Version, choose the IGMPv2.
  • Page 48 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (4) Access to access switch, choose L2 Multicast > Global Settings > Version, choose the IGMPv2. (5) Choose L2 Multicast > IGMP Snooping and enable the IGMP Snooping. (6) Try to play the TV. Can automatically learn the multicast list on Multicast Group.
  • Page 49 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (7) Capture the packets to check the multicast flow.

  • Page 50: Wi-Fi Optimization

    (channel and power planning for each AP), and automatically adjusts the configuration of APs on the network. 4.3.2 Procedure (1) Log in to Ruijie Cloud, choose Project > Configuration > Network-wide > Optimization > Wi-Fi Optimization. (2) Click Optimize Now to optimize the Wi-Fi network.
  • Page 51 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Online Clients: indicates the number of all online wireless clients. Estimated Time: indicates the estimated time to complete optimization. Optimization Schedule: enables or disables scheduled optimization. You are advised to optimize Wi-Fi during non-peak hours.

  • Page 52: Roaming

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (3) After the optimization is complete, the browser displays the optimization details. Roaming 4.4.1 Application Scenario The seamless roaming performance of Wi-Fi signals is further improved through the 802.11k and 802.11v protocols. For intelligent STAs compliant with the 802.11k and 802.11v protocols, they can quickly switch to the AP with better signal and faster speed...

  • Page 53: Procedure

    KV roaming protocols. 4.4.2 Procedure (1) Log in to Ruijie Cloud, choose Project > Configuration > Network-Wide > Optimization > AI Roaming. (2) Flip the toggle switches on to enable 802.11K/V Roaming and AI Roaming.
  • Page 54 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (3) Access to the Roaming Dashboard pane which provides detailed logs of the roaming process, clients, and Aps. Click Roaming Route > View Details to check the roaming route details. The roaming route details will display the experiences of roaming process.
  • Page 55 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Click Client > View Details to check the client and roaming details. The STA Details include STA info, Roaming info, Timeline, Auxiliary info and logs.
  • Page 56 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Click AP > View Details to check the AP and roaming details.
  • Page 57 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration The AP Details include AP info, Roaming info, Timeline, roaming route and logs. (4) On the L2 L3 Roaming tab, enable L3 Roaming based on the SSID.

  • Page 58: Voice Vlan

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Note For 802.11K/V Roaming, all Reyee APs in the project must be on the same self-organizing network. AI roaming requires an upgrade to ReyeeOS 1.219 version. Voice VLAN 4.5.1 Application Scenario Voice VLAN is a VLAN specially classified for users' voice data streams. Voice VLAN limits data streams and voice streams to the data VLAN and voice VLAN respectively.
  • Page 59 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (1) Voice VLAN Settings Enable voice VLAN, set VLAN, Aging Time, and COS Priority, and click Save. (2) OUI Settings The enabled globally port will automatically add the corresponding OUI when receiving an LLDP packet that is identified as telephone.
  • Page 60 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration The port can be set to the automatic mode only when the port VLAN is in the trunk mode. When the port is in the automatic mode, the port will exit the voice VLAN first, and automatically join the voice VLAN until it receives voice data again.

  • Page 61: Delivery Report

    Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration Delivery Report 4.6.1 Application Scenario After project deployment is completed, a delivery report needs to be submitted to the owner, which often requires considerable testing and writing time. This function can conduct intelligent check, summarize all types of information and check results, and automatically generate a project delivery report in both PDF and Word formats.
  • Page 62 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (3) You can view service configuration of the general solution in the delivery report.
  • Page 63 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration (4) Check the network topology. (5) Click Download at the upper right corner to download the delivery report in PDF and Word formats.
  • Page 64 Ruijie Reyee-Hotel Solution Cookbook Advanced Configuration...

  • Page 65: Maintenance

    Ruijie Reyee-Hotel Solution Cookbook Maintenance Maintenance AI Diagnostics 5.1.1 Application Scenario The AI Diagnosis function can help users quickly identify and handle faults, restoring normal network operation. 5.1.2 Procedure (1) Choose Project > AI Diagnostics, click Start Diagnostics. (2) Click Start Diagnosis. If there is an abnormality with a red status, click Internet...
  • Page 66 Ruijie Reyee-Hotel Solution Cookbook Maintenance (3) DHCP Address Pool Not Assigned to VLAN. The VLAN 40 was not assigned with a DHCP pool, so if a client connects to the SSID(XHotel_Public), may not be able to obtain an IP address.
  • Page 67 Ruijie Reyee-Hotel Solution Cookbook Maintenance (4) VLAN Not Configured on Switch. VLAN 40 is not configured on core switch. The solution is configuring the VLAN 40 on switch, Click configure to do the one-click configuration.
  • Page 68 Ruijie Reyee-Hotel Solution Cookbook Maintenance (5) Start the diagnostics again, all abnormalities are fixed. (6) Session Limit Exceeded Each client will establish a session when accessing the internet. If the number of sessions for a certain IP exceeds the limit, it may cause lag and affect other clients' internet access.

  • Page 69: Alarm

    Ruijie Reyee-Hotel Solution Cookbook Maintenance (8) Multiple DHCP Servers The error message of multiple DHCP servers indicates that someone has connected a small router or other DHCP device, which will cause some clients to be unable to access the network normally.
  • Page 70 Ruijie Reyee-Hotel Solution Cookbook Maintenance (3) Go to configuration page and add the VLAN 40. (4) Click the NBR, the NBR misses the DHCP configuration.
  • Page 71 Ruijie Reyee-Hotel Solution Cookbook Maintenance (5) Go to configuration page and add the DHCP pool of VLAN 40.
  • Page 72 Ruijie Reyee-Hotel Solution Cookbook Maintenance...

  • Page 73: Troubleshooting

    How to do if Cloud topology displays abnormal? (1) Try to upgrade all the devices to latest firmware. (2) Make sure that the devices are online on Ruijie Cloud. if the device is offline or not online, will not be displayed on topology.

  • Page 74: How To Do If Ssid Is Hard To Connect Or Have Not Internet

    Ruijie Reyee-Hotel Solution Cookbook Troubleshooting How to do if SSID is hard to connect or have not internet? (1) Check whether the password entered is inconsistent with the configured password. (2) Check whether the blocklist mode is enabled or not, if the clients be added to the blocklist, the clients cannot connect to Wi-Fi.

  • Page 75: Faq

    (3) Check failure prompts. Common failure includes incorrect password, voucher expiration and traffic overdue. You can check the voucher status on the Ruijie Cloud. (4) If its prompt failed to find the network, you can try to save the SSID configuration...

  • Page 76: What Should I Do If I Want To Pop Up The Portal Page By Visiting The Https Website

    Ruijie Reyee-Hotel Solution Cookbook What should I do if I want to pop up the portal page by visiting the https website? The AP authentication supports popping up portal page by visiting https website by default, and any other extra configurations is unnecessary.
  • Page 77 Go to the Alarm list and choose the cleared alarm. Whether Ruijie Cloud will send the alarm by email? Yes, Ruijie cloud will send the alarm message via email. What should I do if I want to improve the wireless speed? (1) Try to choose the best location.

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