Remote Services Suite - Canon imageRUNNER ADVANCE DX C3800 Series Service Manual

Canon
3.

Remote Services Suite

The Remote Services Suite provides Web access to some of the more
frequently-used UGW functions and status reports. The tools included in
the suite are UGW SnapShot and Device Management Tool.
The Remote Services Suite tools provide:
• Mobile-friendly, simplified device status and information reports
• Simpler device registration, that includes bulk registration of multiple
machines in one upload operation
• Ability to share credentials between e-Support and UGW
a. UGW SnapShot
SnapShot is a Web application for use on desktop PCs and mobile
devices. SnapShot provides the ability to query device information
from the imageWARE Remote UGW.
SnapShot is designed to perform the following functions:
• Display detailed device information, including counters, consumable
• Display summary screens of devices that are assigned to a specific
b. Device Management Tool
The Device Management Tool is a Web application that replaces the
Device Upload Tool for registering, managing, and unregistering
devices in the UGW.
The Device Management Tool is designed to perform the following
functions:
• Create customer profiles and contract information
• Register devices to a customer, either individually or in quantity
• Unregister devices from a customer, either individually or in quantity
imageRUNNER ADVANCE DX C3800 Series Service Guide
Revision 4
imageRUNNER ADVANCE DX C3800 Series Service Guide
statuses, firmware version, and events.
customer.
March 2023
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