Canon imageRUNNER ADVANCE DX C357iF Series Service Manual page 6

Canon
VIII. Educational Training -------------------------------------------------------------------------------------- 36
A. Training Program Overview ----------------------------------------------------------------------------------- 36
B. imageRUNNER ADVANCE DX C357/C257 Series Training ------------------------------------------ 36
1. Learning Path for New Service Technicians ----------------------------------------------------------- 36
2. Learning Path for Technicians with imageRUNNER ADVANCE C350iF and C250iF
Certification ----------------------------------------------------------------------------------------------------- 37
3. Recommended Training for Technicians with imageRUNNER ADVANCE C356iF III and
C256iF III Certification --------------------------------------------------------------------------------------- 37
C. Certification -------------------------------------------------------------------------------------------------------- 38
D. Who Should Attend ---------------------------------------------------------------------------------------------- 38
E. Course Format ----------------------------------------------------------------------------------------------------- 38
F. Training Facilities ------------------------------------------------------------------------------------------------ 38
G. Course Equipment ----------------------------------------------------------------------------------------------- 38
H. Service Materials ------------------------------------------------------------------------------------------------- 39
I. uniFLOW Online Training -------------------------------------------------------------------------------------- 39
J. uniFLOW Online Express Training ------------------------------------------------------------------------- 39
K. Data Backup Service Training -------------------------------------------------------------------------------- 39
IX. Servicing Notes --------------------------------------------------------------------------------------------- 40
A. Power and Plug Requirements ------------------------------------------------------------------------------- 40
B. Installation Space Requirements ---------------------------------------------------------------------------- 42
C. Estimated Installation Times --------------------------------------------------------------------------------- 44
D. Serviceability ------------------------------------------------------------------------------------------------------ 45
E. Remote Services -------------------------------------------------------------------------------------------------- 46
1. imageWARE Remote ---------------------------------------------------------------------------------------- 46
2. Content Delivery System ------------------------------------------------------------------------------------ 48
3. Remote Services Suite -------------------------------------------------------------------------------------- 51
F. Device Configuration Management ------------------------------------------------------------------------- 53
1. DCM (Device Configuration Manager) ------------------------------------------------------------------- 53
2. Device Migration Navigator --------------------------------------------------------------------------------- 53
G. LMS (License Management System) ----------------------------------------------------------------------- 54
H. Content Delivery System Website -------------------------------------------------------------------------- 55
I. Recommended System Engineer Requirements ------------------------------------------------------- 56
J. Firmware Upgrades Using the Service Support Tool ------------------------------------------------- 57
K. Hard Disk Drive Handling -------------------------------------------------------------------------------------- 58
L. Special Tools, Solvents and Oils ---------------------------------------------------------------------------- 58
M. Consumables ------------------------------------------------------------------------------------------------------ 59
N. Consumable Parts ------------------------------------------------------------------------------------------------ 61
O. Periodically Replaced Parts ----------------------------------------------------------------------------------- 61
P. Counters ------------------------------------------------------------------------------------------------------------- 62
1. Soft Counters -------------------------------------------------------------------------------------------------- 62
2. MEAP Counter ------------------------------------------------------------------------------------------------ 63
3. Toner Bottle Counters --------------------------------------------------------------------------------------- 64
Q. Less Maintenance for Service Cost and Downtime Reduction ------------------------------------ 65
1. Installation/Parts Replacement by Nontechnical Staff Option ------------------------------------- 66
2. Remote Support ----------------------------------------------------------------------------------------------- 76
imageRUNNER ADVANCE DX C357iF Series Service Guide
Revision 8
imageRUNNER ADVANCE DX C357iF Series Service Guide
March 2023
Page v