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Trouble Shooting
Completely distorted picture or black/white picture with DVD
Connect the player directly to the TV.
Make sure the disc is compatible with the DVD/Player.
Ensure that the Player's TV System is set to match that of the Disc and your TV.
Picture freezes momentarily during playback
Check the disc for fingerprints/scratches and clean with a soft cloth wiping from centre to edge.
Unable to play MPEG4 movies
Check that the MPEG4 file is encoded in Home Theater mode with DivX 5.x encoder.
No sound or distorted sound
Adjust the volume.
Check the connections among equipment (Amp, TV, and Speaker) and initial settings.
Check if the Disc is not harmed and clean the Disc.
Check if the speaker is defective. If so, exchange it.
No audio at digital output
Check the digital connections.
Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM.
Check if the audio format of the selected audio language matches your receiver capabilities.
Poor sound quality
Check the connections with Amp.
Check if the connection plugs are not loosened.
Check if the connection terminals have foreign substances stained.
Check the sound volume settings of each audio device and adjust it.
When using the microphone, the speaker makes a noise.
It can happen when the microphone and speakers do not keep sufficient distance.
Keep the microphone far from the speaker. Do not place it toward the speaker either.
Microphone does not work
Check if the microphone is switched ON.
Check if the Microphone volume of the Player is fixed at the minimum level and adjust it.
Check if the sound volume of the Amp is fixed at the minimum level and adjust it.
Check if the microphone is detective. If so, exchange it.
The player does not respond to the Remote Control
Aim the Remote Control directly at the sensor on the front of the player.
Reduce the distance to the player.
Replace the batteries in the Remote Control.
Re-insert the batteries with their polarities (+/–signs) as indicated.
Scoring does not function
Check if the Karaoke Settings is set as Karaoke OFF in the setup mode. If so, modify the setting at Karaoke Scoring On.
Please sing each song with enough voice output level for over 1 minute.
Unable to recognize USB device
Pull out USB device and re-connect to the player.
Check if the USB cable is plugged in correctly.
Check if the USB device is normal or broken.
Check the USB HDD and Digital Camera whether have the auxiliary Power input or not. If not, you must connect the
auxiliary power cord to them for proper operation.
How to convert CDG files to MP3G files from my CDG disc
Please see page 4 for detail introduction.
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