Troubleshooting - Gree GPC-09-AK-R290 Operating Instructions Manual

TROUBLESHOOTING

Problem
Device does not
operate
Poor performance Power too low
Device can not
be controlled by
remote control
No air coming out
Temperature can
not be adjusted
Abnormal smell
Abnormal sounds
„PAPA" sound
Water flowing
sounds
If the problem persists, please switch off the device, disconnect the power immediately and
contact the service center.
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Possible cause
Power failure
Plug loose
Device restarted too quickly
after stopping
Air filter dirty
Set temperature is not proper
Door or windows are open
Serious interference (static
pressure, unstable voltage)
Remote control is outside
recieving range
Blocked by obstacles
Battery low
There is a fluorenscence lamp
in the room
Blocked air inlet or air outlet
Device is defrosting (check by
pulling out filter)
Required temperature exceeds
the setting range
Device operates in auto mode
Filter is dirty
Interferences by radio, thunder,
etc.
Friction sound that can be caused by the change of temperature
A flowing sound of the refrigerant inside the device is normal
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Solution
Check the power supply
Insert the plug properly
Wait for 3 minutes before turning the
device back on again
Check the power supply
Clean air filter
Adjust temperature setting
Close doors and windows
Pull the plug, wait for 3 min, reinsert it
and restart the device
Do not exceed the recieving range of 8 m
Remove any obstacles between device
and remote control
Check the batteries of remote control and
replace if necessary
Turn off the fluorenscence lamp and try
again
Try with the remote control close to the
device
Remove any obstacles
The device will resume operation after
defrosting
Stay within the setting range of 16° C to
30° C
Change the mode
Clean the filter
Pull the plug, wait for 3 min, reinsert it
and restart the device
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