Hanseatic HWMK814B User Manual page 90

Page EN-42 Troubleshooting table
Error codes
Code Possible causes
Loading door is not closed.
E30
Water level in the appliance is lower than
E10
the heating coil.
Pump is faulty or lint trap is clogged.
E21
Too much water in the appliance.
E12
Other problem.
EXX
Solutions, tips
Properly close the loading door and re-
start the cycle.
If the problem persists, please contact our
Service department (see page EN-43).
– The water pressure, to which the appli-
ance is connected may be too low or the
valve may be closed. If necessary, open
the valve completely.
– If necessary, loosen any twists or knots
in the water inlet hose.
– Clean the filter in the water inlet hose
(see "Checking the water inlet filter and
replacing the gasket" on page EN-31).
If the problem persists, please contact our
Service department (see page EN-43).
Clean lint trap (see page EN-32). If the
problem persists, please contact our
Service department (see page EN-43).
The appliance is automatically pumping
water away. After draining, switch off
the appliance, pull the mains plug out of
the socket and close the valve. Please
contact our Service department (see
page EN-43).
Please contact our Service department
(see page EN-43).