Page 1 C2132 User's Guide June 2017 www.lexmark.com Machine type(s): 5027 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Conventions................................6 Learning about the printer................8 Finding information about the printer......................8 Selecting a location for the printer........................9 Printer conﬁgurations............................10 Using the Embedded Web Server........................11 Understanding the printer control panel..........13 Using the printer control panel........................13 Understanding the colors of the Sleep button and indicator lights............
Page 3 Contents Loading the multipurpose feeder........................45 Loading the manual feeder..........................47 Linking and unlinking trays..........................49 Paper and specialty media guide..............51 Using specialty media............................51 Paper guidelines..............................54 Supported paper sizes, types, and weights....................57 Printing......................61 Printing forms and documents........................61 Printing from a ﬂash drive..........................63 Printing from a mobile device........................
Page 4 Contents Finding printer security information......................125 Conﬁguring printer hard disk encryption....................126 Maintaining the printer................127 Cleaning the printer............................127 Checking the status of supplies........................127 Estimated number of remaining pages......................128 Ordering supplies............................128 Storing supplies..............................129 Replacing supplies............................130 Moving the printer............................147 Managing the printer................149 Finding advanced networking and administrator information.............149 Checking the virtual display..........................149 Checking the printer status...........................
Page 5 Contents Embedded Web Server does not open....................206 Contacting customer support........................207 Notices.......................208 Index......................219...
Page 6: Safety Information
Safety information Safety information Conventions Note: A note identiﬁes information that could help you. Warning: A warning identiﬁes something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
Page 7 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar conﬁguration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 8: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and conﬁguring the accessibility Lexmark Accessibility Guide—This guide is available features of your printer. at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 9: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 10: Printer Configurations
CAUTION—TIPPING HAZARD: Floor-mounted conﬁgurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar conﬁguration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 11: Using The Embedded Web Server
Learning about the printer Printer control panel Standard bin 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) Note: This tray is standard on the CS410dtn and CS510dte models. Optional 550-sheet tray (Tray 3) Using the Embedded Web Server Note: This feature is available only in network printers or printers connected to print servers.
Page 12 Learning about the printer – If you are using a proxy server, then temporarily disable it to load the Web page correctly. Open a Web browser, and then type the printer IP address in the address ﬁeld. Press Enter. The Embedded Web Server page appears.
Page 13: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the printer control panel Use the Display • Show the status of the printer. • Set up and operate the printer. Home button Go to the home screen. Keypad Enter numbers, letters, or symbols on the printer.
Page 14: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode.
Page 15: Using The Touch-Screen Buttons
Understanding the printer control panel Touch Menus Access printer menus. Note: These menus are available only when the printer is in ready state. Show the current printer status such as Ready or Busy. Status message bar • • Show the status of printer supplies. •...
Page 16 Understanding the printer control panel Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down. Accept button Save a setting. Cancel button • Cancel an action or a selection. • Return to the previous screen. Touch Return to the home screen.
Page 17: Setting Up And Using The Home Screen Applications
Some applications are supported only in some printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
Page 18: Customizing The Home Screen
Embedded Web Server, see “Accessing the Embedded Web Server” on page For more information on conﬁguring and using the home screen applications, do the following: Go to http://support.lexmark.com. Click Software Solutions, and then select either of the following: •...
Page 19 Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly ﬁnd and print frequently used online forms directly from the printer home screen.
Page 20: Setting Up Remote Operator Panel
Setting up and using the home screen applications Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application enables you to interact with the printer control panel even when you are not physically near the network printer.
Page 21 Setting up and using the home screen applications • If a timeout occurs and a blank screen appears, then refresh the Web browser, and then click Apply. For multiple applications Click Settings > Import/Export. Export or import a conﬁguration ﬁle. Note: When importing a conﬁguration ﬁle, click Submit to complete the process.
Page 22: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 23 Additional printer setup Note: This task requires a ﬂat‑head screwdriver. At the back of the printer, turn the screws counterclockwise to remove them. Slightly open the controller board access cover, and then shift to the right to remove it. Locate the appropriate connector on the controller board. Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.
Page 24 Additional printer setup Flash memory or font card connector Printer hard disk connector Memory card connector Reattach the cover.
Page 25 Additional printer setup Turn the screws clockwise to lock the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 26 Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Close the controller board access cover.
Page 27 Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 28 Additional printer setup Push the card ﬁrmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be ﬂushed against the controller board.
Page 29 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any controller board electrical components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unpack the printer hard disk.
Page 30 Additional printer setup Align the standoffs of the printer hard disk to the holes in the controller board, and then press the printer hard disk down until the standoffs are in place. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
Page 31 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 32: Installing Hardware Options
Additional printer setup Set aside the printer hard disk. Close the controller board access cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 33 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 34 Additional printer setup Align the printer with the 650‑sheet duo tray, and then lower the printer into place. Install the dust covers. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs.
Page 35: Setting Up The Printer Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 36: Networking
Additional printer setup Use the Rear USB port Attach a keyboard to the printer. USB printer port Connect the printer to a computer. Ethernet port Connect the printer to a network. USB wireless port Attach an optional wireless network adapter. Security lock port Lock the system controller board.
Page 37 Additional printer setup • The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect the printer to the network and an available port where the printer can physically connect to the network.
Page 38 Additional printer setup – To ﬁnd the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that came with the access point, see the Embedded Web Server associated with the access point, or consult your system support person. Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: •...
Page 39 Additional printer setup Using the Personal Identiﬁcation Number (PIN) method From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi‑Fi Protected Setup > Start PIN Method Copy the eight‑digit WPS PIN.
Page 40: Verifying Printer Setup
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 41: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Proper selection and loading of media can improve how reliably documents print. For more information, see “Avoiding jams” on page 153 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 42 Loading paper and specialty media If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray to extend it. Squeeze, and then slide the length guide tab to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guide.
Page 43 Loading paper and specialty media Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guides. Flex the sheets back and forth to loosen them, and then fan them.
Page 44 Loading paper and specialty media Load the paper stack with the recommended printable side faceup. Place the paper guides securely against the edges of the paper. Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray.
Page 45: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.
Page 46 Loading paper and specialty media Prepare the paper for loading. • Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
Page 47: Loading The Manual Feeder
Loading paper and specialty media Width guide Feeder extender Paper size indicator Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended printable side facedown and the top edge entering the printer ﬁrst.
Page 48 Loading paper and specialty media One‑sided printing using a letterhead Two‑sided printing using a letterhead • Load envelope with the ﬂap side up and against the right side of the paper guide. Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. Note: To achieve the best possible print quality, use only high‑quality media designed for laser printers.
Page 49: Linking And Unlinking Trays
Loading paper and specialty media Linking and unlinking trays The printer links trays when the speciﬁed paper size and type are the same. When a linked tray becomes empty, paper feeds from the next linked tray. To prevent trays from linking, assign a unique custom paper type name. Linking and unlinking trays Note: This feature applies only in network printers.
Page 50 Loading paper and specialty media Touch Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 51: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using letterhead •...
Page 52 Paper and specialty media guide Source Printing Printable Paper side orientation Trays Two‑sided Facedown Load the sheet with the bottom edge entering the printer ﬁrst. Manual feeder One‑sided Facedown Load the sheet with the top edge entering the printer ﬁrst. Manual feeder Two‑sided Faceup...
Page 53 Paper and specialty media guide Source Printing Printable Paper side orientation Multipurpose feeder Two‑sided Faceup Load the sheet with the bottom edge entering the printer ﬁrst. Note: Check with the manufacturer or vendor to determine whether or not the preprinted letterhead is acceptable for laser printers.
Page 54: Paper Guidelines
Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed speciﬁcally for laser printers. •...
Page 55 Paper and specialty media guide Weight The printer trays can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. The multipurpose feeder can automatically feed paper weights up to 176‑g/m (47‑lb) bond grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams.
Page 56 Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 57: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well in laser printers, despite surface texture. Before using these types of paper, consult your paper supplier.
Page 58 Paper and specialty media guide Paper size and Standard Manual 650‑sheet duo tray 550‑sheet Duplex dimension 250‑sheet tray feeder tray mode 550‑sheet tray Multipurpose feeder 210 x 297 mm (8.3 x 11.7 in.) 148 x 210 mm (5.83 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) JIS B5...
Page 59 Paper and specialty media guide Paper size and Standard Manual 650‑sheet duo tray 550‑sheet Duplex dimension 250‑sheet tray feeder tray mode 550‑sheet tray Multipurpose feeder Universal 76 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) Universal 148 x 210 mm (5.8 x 8.3...
Page 60 Paper and specialty media guide Supported paper types and weights Notes: • Your printer model may have a 650‑sheet duo tray, which consists of a 550‑sheet tray and an integrated 100‑sheet multipurpose feeder. The 550‑sheet tray of the 650‑sheet duo tray supports the same paper as the 550‑sheet tray.
Page 61: Printing
Printing Printing Printing forms and documents Printing forms From the home screen, navigate to: Forms and Favorites > select form > Print If necessary, conﬁgure the print settings. Send the print job. Printing from a computer Note: For labels, card stock, and envelopes, set the paper size and type in the printer before sending the print job.
Page 62 Printing Using the printer control panel From the home screen, navigate to: > Settings > Print Settings > Quality Menu > Toner Darkness Adjust the setting, and then touch Using Max Speed and Max Yield Max Speed and Max Yield let you choose between a faster print speed or a higher toner yield. Max Yield is the factory default setting.
Page 63: Printing From A Flash Drive
Printing Printing from a ﬂash drive Printing from a ﬂash drive Notes: • Before printing an encrypted PDF ﬁle, you will be prompted to type the ﬁle password from the printer control panel. • You cannot print ﬁles for which you do not have printing permissions. Insert a ﬂash drive into the USB port.
Page 64: Printing From A Mobile Device
Printing Touch the arrows to specify the number of copies for printing, and then touch Print. Notes: • Do not remove the ﬂash drive from the USB port until the document has ﬁnished printing. • If you leave the ﬂash drive in the printer after leaving the initial USB menu screen, then touch Held Jobs on the home screen to print ﬁles from the ﬂash drive.
Page 65: Printing Confidential And Other Held Jobs
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 66 Printing Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name and PIN are deleted. Conﬁdential Job Expiration Hold print jobs in the computer until you enter the PIN from the printer control panel.
Page 67: Printing Information Pages
Printing Printing information pages Printing a font sample list From the home screen, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts. Printing a directory list A directory list shows the resources stored in a ﬂash memory or on the printer hard disk. From the home screen, navigate to: >...
Page 68: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Note: The Embedded Web Server is available only in network printers or printers connected to print servers. Menus list Note: Some menus are available only in some printer models. Supplies Paper Menu Reports Network/Ports Cyan Cartridge...
Page 69: Supplies Menu
Understanding the printer menus Supplies menu Cyan Cartridge View the status of the toner cartridges, which can be any of the following: Magenta Cartridge Early Warning Yellow Cartridge Invalid Black Cartridge Near End of Life Replace Missing Defective Unsupported Waste Toner Bottle View the status of the waste toner bottle.
Page 70 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the size of the paper loaded in each tray. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 Letter Legal Executive Oﬁcio (Mexico) Folio Universal Tray [x] Type...
Page 71 Understanding the printer menus Multipurpose Feeder Size Specify the size of the paper loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Conﬁgure MP to Cassette in order for Letter Multipurpose Feeder Size to appear as a menu.
Page 72 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oﬁcio (Mexico) Folio Statement Universal Manual Paper Type Specify the type of the paper being manually loaded.
Page 73 Understanding the printer menus Conﬁgure MP menu Conﬁgure MP Determine when the printer selects paper from the multipurpose feeder. Cassette Notes: Manual • Cassette is the factory default setting. Cassette conﬁgures the First multipurpose feeder as the automatic paper source. •...
Page 74 Understanding the printer menus Glossy Texture Specify the relative texture of the glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Heavy Glossy Texture Specify the relative texture of the heavy glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture...
Page 75 Understanding the printer menus Custom [x] Texture Specify the relative texture of the custom paper loaded. Smooth Notes: Normal • Normal is the factory default setting. Rough • The options appear only if custom type is supported. Paper Weight menu Plain Weight Specify the relative weight of the plain paper loaded.
Page 76 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Heavy is the factory default setting. Normal Heavy Letterhead Weight...
Page 77 Understanding the printer menus Paper Loading menu Cardstock Loading Determine and set two‑sided printing for all print jobs that specify Cardstock as the paper type. Recycled Loading Determine and set two‑sided printing for all print jobs that specify Recycled as the paper type. Duplex Glossy Loading Determine and set two‑sided printing for all print jobs that specify...
Page 78 Understanding the printer menus Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from Printing Preferences or the Print dialog.
Page 79: Reports Menu
Understanding the printer menus Portrait Width Set the width for portrait orientation. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
Page 80: Network/Ports Menu
Understanding the printer menus Print Directory Print a list of all the resources stored in an optional ﬂash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure that the memory card or hard disk is installed and working properly.
Page 81 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language speciﬁed in the Setup menu.
Page 82 Understanding the printer menus Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.
Page 83 Understanding the printer menus Set Hostname Set the current TCP/IP host name. Note: This menu is available only in select printer models. IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off.
Page 84 Understanding the printer menus IPv6 menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to print servers. Enable IPv6 Enable IPv6 in the printer.
Page 85 Understanding the printer menus Network Mode Specify the network mode. BSS Type Notes: Infrastructure • Infrastructure is the factory default setting. This lets the printer Ad hoc access a network using an access point. • Ad hoc conﬁgures wireless connection directly between the printer and a computer.
Page 86 Understanding the printer menus Standard USB menu PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
Page 87 Understanding the printer menus Job Buffering Temporarily store print jobs in the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 88 Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 89: Security Menu
Understanding the printer menus Security menu Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login failures Failure time frame Notes: Lockout time •...
Page 90 Understanding the printer menus Repeat Job Expiration Set a time limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a time limit on how long the printer stores print jobs needing veriﬁcation. 1 hour 4 hours 24 hours...
Page 91 Understanding the printer menus Security Audit Log menu Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel, attach a ﬂash drive to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Page 92: Settings Menu
Understanding the printer menus Settings menu Setup menu Printer Language Set the default printer language. PCL Emulation Notes: PS Emulation • PS Emulation is the factory default setting. PS Emulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing print jobs.
Page 93 Understanding the printer menus Black Only Mode Set the printer to print text and graphics using only the black toner cartridge. Notes: • Off is the factory default setting. • The setting value does not affect the ability of the printer to generate color output from ﬂash drive print jobs.
Page 94 Understanding the printer menus General Settings menu Display Language Set the language of the text that appears on the display. English Note: Not all languages are available for all models. You may Francais need to install special hardware for some languages. Deutsch Italiano Espanol...
Page 95 Understanding the printer menus Keyboard Specify a language and custom key information for the keyboard on the display. Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkce...
Page 96 Understanding the printer menus Displayed Information Specify the display information on the upper corners of the home screen. Left Side Select from the following options: Right Side None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Conﬁguration Name Custom Text [x] Model Name Notes:...
Page 97 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
Page 98 Understanding the printer menus Show Bookmarks Specify whether to display bookmarks from the Held Jobs area. Note: Yes is the factory default setting. Web Page Refresh Rate Specify the number of seconds between Embedded Web Server refreshes. 30–300 Note: 120 is the factory default setting. Contact Name Specify a contact name for the printer.
Page 99 Understanding the printer menus Timeouts Set the time before the printer enters Hibernate mode. Hibernate Timeout Note: 3 days is the factory default setting. Disabled 20 minutes 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days 1 week 2 weeks 1 month...
Page 100 Set the headphones volume. Headphone Volume Note: 5 is the factory default setting. 1–10 Information Sent to Lexmark Send anonymous device usage information to Lexmark. Supplies and Page Usage (Anonymous) Note: The default value depends on what you selected during the initial setup.
Page 101 Understanding the printer menus Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button. Do Nothing Sleep Note: Sleep is the factory default setting. Hibernate Press and Hold Sleep Button Determine how the printer, while in idle state, reacts to a long press of the Sleep button.
Page 102 Understanding the printer menus Duplex Binding Deﬁne binding for duplexed pages in relation to paper orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. Long Edge assumes binding along the long edge of the page (left edge for portrait and top edge for landscape).
Page 103 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job Between Pages when Collate is set to “(1,2,3) (1,2,3).”...
Page 104 Understanding the printer menus Blank Pages Specify whether blank pages are inserted in a print job. Do Not Print Note: Do Not Print is the factory default setting. Print Collate Stack the pages of a print job in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)”...
Page 105 Understanding the printer menus Quality menu Print Mode Specify whether images are printed in black and white or in color. Color Notes: Black Only • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction Adjust the color output on the printed page.
Page 106 Understanding the printer menus RGB Brightness Adjust the printed output either by lightening or darkening it. You can conserve ‑6 to 6 toner by lightening the output. Note: 0 is the factory default setting. RGB Contrast Adjust the contrast of printed objects. 0–5 Note: 0 is the factory default setting.
Page 107 Understanding the printer menus Manual Color Customize the RGB color conversions. RGB Image Select from the following options: RGB Text Vivid RGB Graphics sRGB Display Display—True Black sRGB Vivid Notes: • sRGB Display is the factory default setting for RGB Image. This applies a color conversion table to an output that matches the colors displayed on a computer monitor.
Page 108 Understanding the printer menus Job Accounting menu Note: This menu item appears only when a printer hard disk is installed. Make sure that the hard disk is not read/write‑ or write‑protected. Job Accounting Log Set if the printer creates a log of the print jobs it receives. Note: Off is the factory default setting.
Page 109 Understanding the printer menus URL to Post Logs Set where the printer posts job accounting logs. E‑mail to Send Logs Specify the e‑mail address to which the device sends job accounting logs. Log File Preﬁx Specify the preﬁx you want for the log ﬁle name. Note: The current host name deﬁned in the TCP/IP menu is used as the default log ﬁle preﬁx.
Page 110 Understanding the printer menus Coverage Estimator Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors.
Page 111 Understanding the printer menus Image Smoothing Enhance the contrast and sharpness of low‑resolution images and smoothen their color transitions. Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher in resolution.
Page 112 Understanding the printer menus PCL Emulation Settings Specify the orientation of text and graphics on a page. Orientation Notes: Portrait • Portrait is the factory default setting. It prints text and graphics Landscape parallel to the short edge of the page. •...
Page 113 Understanding the printer menus Tray Renumber Conﬁgure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign Multipurpose Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option Assign Tray [x] appears only when it is selected by the PCL 5e interpreter.
Page 114 Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do Antique Olive Lubalin Graph not specify a font. Apple Chancery Marigold Arial MT...
Page 115: Help Menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
Page 116 Understanding the printer menus Menu item Description Supplies Guide Provides part numbers for ordering supplies Moving Guide Provides instructions for safely moving the printer Connection Guide Provides information about connecting the printer locally (USB) or to a network Print Defects Guide Provides information about resolving print defects...
Page 117: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 118 Saving money and the environment • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode > select a setting Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance speciﬁcations of the printer.
Page 119 Saving money and the environment Adjusting Sleep mode From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode In the Sleep Mode ﬁeld, select the number of minutes the printer is idle before it enters Sleep mode. Apply the changes.
Page 120 Saving money and the environment Using the printer control panel From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. Touch Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into Ready...
Page 121: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 122 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
Page 123: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data.
Page 124: Erasing Volatile Memory
Securing the printer • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed.
Page 125: Erasing Printer Hard Disk Memory
You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
Page 126: Configuring Printer Hard Disk Encryption
Securing the printer Conﬁguring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 127: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance periodically, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 128: Estimated Number Of Remaining Pages
Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Page 129: Storing Supplies
Maintaining the printer Ordering imaging kits Item All countries and regions Black and Color imaging kit 70C0Z50 Black imaging kit 70C0Z10 Ordering a waste toner bottle Item All countries and regions Waste toner bottle C540X75G Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 130: Replacing Supplies
Maintaining the printer Replacing supplies Replacing the waste toner bottle Top door Waste toner bottle Right side cover Front door Unpack the replacement waste toner bottle. Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 131 Maintaining the printer Open the top door. Remove the right side cover. Remove the waste toner bottle. Pack the used waste toner bottle. For more information, see “Recycling Lexmark products” on page 121.
Page 132 Maintaining the printer Insert the replacement waste toner bottle. Insert the right side cover. Close the top door. Close the front door. Replacing a black and color imaging kit Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 133 Maintaining the printer Open the top door. Remove the toner cartridges.
Page 134 Maintaining the printer Remove the right side cover. Remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
Page 135 Black imaging kit includes the imaging kit and the black developer unit. Pack the used imaging kit. For more information, see “Recycling Lexmark products” on page 121. Note: When replacing the black imaging kit, save the cyan, magenta, and yellow developer units. Dispose...
Page 136 Maintaining the printer Gently shake the yellow, cyan, magenta, and black developer units side‑to‑side. Remove the red packing strip and the attached fabric from the developer units. Insert the yellow, cyan, magenta, and black developer units into the matching color slots. Remove the red packing strip from the imaging kit.
Page 137 Maintaining the printer Align, and then insert the imaging kit. Push the blue levers down until the imaging kit is fully seated into place.
Page 138 Maintaining the printer Insert the waste toner bottle. Insert the right side cover.
Page 139 Close the top door. Close the front door. Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty. Note: Reduced print quality may result from using non‑Lexmark toner cartridges. Slide the release latch on the right side of the printer, and then open the top door.
Page 140 Maintaining the printer Remove the toner cartridge by lifting the handle, and then gently pulling it away from the imaging kit. Unpack the new toner cartridge, and then remove its packaging.
Page 141 Close the top door. Seal the used toner cartridge in the bag that the replacement toner cartridge came in before disposing. For more information, see “Recycling Lexmark products” on page 121. Replacing a developer unit Replace the developer unit when a print quality defect occurs or when damage occurs to the printer.
Page 142 Maintaining the printer Open the top door. Remove the toner cartridges.
Page 143 Maintaining the printer Remove the right side cover. Remove the waste toner bottle. Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.
Page 144 Maintaining the printer Press down the blue lever, and then grasp the green handles on the sides to pull out the imaging kit. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit.
Page 145 Maintaining the printer Remove the red shipping cover from the developer unit. Insert the developer unit. Align, and then insert the imaging kit.
Page 146 Maintaining the printer Push the blue levers down until the imaging kit is fully seated into place. Insert the waste toner bottle.
Page 147: Moving The Printer
Close the top door. Close the front door. Pack the used developer unit in the bag that the replacement developer unit came in before disposing. For more information, see “Recycling Lexmark products” on page 121. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or...
Page 148 Maintaining the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer before moving it. •...
Page 149: Managing The Printer
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address ﬁeld.
Page 150: Configuring Supply Notifications From The Embedded Web Server
Managing the printer • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Reports, and then click the type of report you want to view. Conﬁguring supply notiﬁcations from the Embedded Web Server You can determine how you would like to be notiﬁed when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.
Page 151: Copying Printer Settings To Other Printers
Managing the printer Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings tab >...
Page 152 Managing the printer > Settings > General Settings > Factory Defaults > Restore Now >...
Page 153: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 154: Identifying Jam Locations
Clearing jams • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray ﬁrmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •...
Page 155: Paper Jam In The Standard Bin
Clearing jams Jam location Manual feeder Multipurpose feeder Note: The multipurpose feeder is available only in some printer models. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Paper jam in the front door Paper jam in the fuser Open the front door.
Page 156 Clearing jams • Below the fuser • In the fuser access door Close the front door.
Page 157: Paper Jam In Trays
Clearing jams Paper jam in the duplex unit Open the front door. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the front door. Paper jam in trays Pull out the tray.
Page 158: Paper Jam In The Manual Feeder
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the manual feeder Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 159: Paper Jam In The Multipurpose Feeder
Clearing jams Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Flex, fan, and align the paper edges before loading. Reload paper.
Page 160: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom type name] Try one or more of the following: • Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control panel to clear the message and continue printing.
Page 161 Troubleshooting [Color] cartridge low [88.xy] You may need to order a toner cartridge. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. [Color] cartridge nearly low [88.xy] If necessary, select Continue on the printer control panel to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.
Page 162 Troubleshooting Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, select Continue to ignore the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm. • Cancel the current print job.
Page 163 Troubleshooting Incorrect paper size, open [paper source] [34] Note: The paper source can be a tray or a feeder. Try one or more of the following: • Load the correct size of paper in the paper source. • From the printer control panel, select Continue to clear the message and print using a different paper source.
Page 164 Troubleshooting Load [paper source] with [custom type name] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray with the correct paper size or type, select Finished loading paper on the printer control panel.
Page 165 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to conﬁrm.
Page 166 Maintenance kit very low [80.xy] You may need to replace the maintenance kit very soon. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 167 Troubleshooting All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
Page 168 Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace defective [color] cartridge [31.xy] Replace the defective toner cartridge to clear the message. For more information, see the instruction sheet that came with the supply.
Page 169 Remove the indicated imaging kit, and then install a supported one to clear the message. Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace waste toner bottle [82.xy] Replace the waste toner bottle to clear the message.
Page 170 • Turn off the printer and then turn it back on. • Update the network ﬁrmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to conﬁrm.
Page 171: Solving Printer Problems
Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Unformatted ﬂash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to conﬁrm.
Page 172 Troubleshooting Action Step 4 Unplug the other Go to step 5. electrical equipment, Check other electrical equipment plugged into the electrical outlet. and then turn on the printer. If the printer Does other electrical equipment work? does not work, then reconnect the other electrical equipment.
Page 173 Troubleshooting Action Step 11 Go to step 12. Install the correct printer driver. Check the installed printer driver. Is the correct printer driver installed? Step 12 The problem is Contact customer solved. support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Page 174 Troubleshooting Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Does the internal option operate correctly? Step 2 Go to step 3.
Page 175 Troubleshooting Tray problems Action Step 1 The problem is Go to step 2. solved. Pull out the tray, and then do one or more of the following: • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 176 Troubleshooting Paper feed problems Jammed pages are not reprinted Action The problem is Contact customer Turn on jam recovery. solved. support. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery Select On or Auto. Depending on your printer model, press or touch Submit.
Page 177: Solving Home Screen Application Problems
Troubleshooting Action Step 3 Contact customer The problem is support. solved. Review the tips on avoiding jams. For more information, see “Avoiding jams” on page 153. Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? Paper jam message remains after jam is cleared Action Contact...
Page 178: Solving Print Problems
Troubleshooting Action Step 2 The problem is Contact customer solved. support. Resolve the error. Is the application working now? Solving print problems Printing problems Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode.
Page 179 Troubleshooting Action Step 3 The problem is Go to step 4. solved. Depending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type. Resend the print job. Did the job print from the correct tray or on the correct paper? Step 4 The problem is Contact...
Page 180 Troubleshooting Error message about reading the ﬂash drive appears Action Step 1 Go to step 2. Insert the ﬂash drive into the front USB Check if the ﬂash drive is inserted into the front USB port. port. Note: The ﬂash drive will not work if it is inserted into the rear USB port.
Page 181 The problem is Contact customer solved. support. Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 182 Troubleshooting Print job takes longer than expected Action Step 1 The problem is Go to step 2. solved. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
Page 183 Troubleshooting Action The problem is Check if the distance between the defects is equal to one of Check if the solved. the following: distance between the • 25.1 mm (0.98 in.) defects is equal • 29.8 mm (1.17 in.) to one of the •...
Page 184 Troubleshooting Action Step 2 The problem is Contact customer solved. support. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked.
Page 185 Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are printer. supported by the printer.
Page 186 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the • Paper menu to match the paper loaded in the tray. From the printer control panel, change the Does the paper size match the paper loaded in the tray?
Page 187 Troubleshooting Action Step 1 The problem is Go to step 2. solved. Reduce the toner darkness. From the Quality menu on the printer control panel, reduce the toner density. Note: 4 is the factory default setting. Resend the print job. Did the gray background disappear? Step 2 The problem is...
Page 188 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 189 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. Resend the print job. Are the margins correct? Paper curl Action Step 1 Go to step 2.
Page 190 Troubleshooting Print irregularities Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job.
Page 191 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do print irregularities still appear? Step 6 Contact...
Page 192 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Depending on your operating system, specify the paper type, texture and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the print still too dark? Step 5 From the printer Go to step 6.
Page 193 Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 4 is the factory default setting. Resend the print job. Is the print still too light? Step 3 Go to step 4.
Page 194 Troubleshooting Printer is printing blank pages Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging kit. Remove the imaging kit. Check if the packing material is properly removed from the imaging kit.
Page 195 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 196 Troubleshooting Action Step 4 Contact customer The problem is support. solved. Replace the imaging kit, and then resend the print job. Do shadow images still appear on prints? Skewed print Action Step 1 Go to step 2. The problem is solved.
Page 197 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 198 Troubleshooting Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.
Page 199 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 200 Troubleshooting Action Step 1 The problem is Go to step 2. solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 201 Troubleshooting Uneven print density Action Replace the imaging kit, and then resend the print job. Contact customer The problem is support. solved. Is the print density uneven? Vertical voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved.
Page 202: Color Quality Problems
Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 203 Troubleshooting What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user‑deﬁned color conversion will be implemented. Manual color correction settings are speciﬁc to the type of object being printed (text, graphics, or images), and how the color of the object is speciﬁed in the software program (RGB or CMYK combinations).
Page 204 Troubleshooting By examining Color Samples sets, you can identify the box whose color is the closest to the color you want. The color combination labeled on the box can then be used for modifying the color of the object in a software program.
Page 205 Troubleshooting Prints on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reﬂective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. Action Step 1 Go to step 2. Set the paper type to Transparency.
Page 206: Embedded Web Server Does Not Open
Troubleshooting The print appears tinted Action Adjust the color balance. The problem is Contact customer solved. support. From the Color Balance menu on the printer control panel, increase or decrease the values for cyan, magenta, yellow, and black. Resend the print job. Does the print still appear tinted? Embedded Web Server does not open Action...
Page 207: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 208: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 209 Notices Trademarks Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 210 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 211 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 212 ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark.
Page 213 Notices Laser notice The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
Page 214 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 215 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 216 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 217 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 218 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 219: Index
Index Index color quality troubleshooting avoiding jams 57 Numerics avoiding paper jams 153 color of print and color on 250‑sheet tray computer screen do not loading 41 match 205 550‑sheet tray prints on color transparencies Background and Idle Screen installing 32 appear dark when using 18 loading 41...
Page 220 Index Eco‑Mode 117 Embedded Web Server 150 exterior of the printer Hibernate mode 119 accessing 11, 17 cleaning 127 Hibernate Timeout 119 administrator settings 149 Quiet Mode 118 checking printer status 149 Schedule Power Modes 120 checking the status of parts 127 factory defaults Sleep Mode 119 checking the status of...
Page 221 51 Incompatible tray [x] [59] 162 menu settings page loading, trays 51 Incorrect paper size, open [paper printing 40 Lexmark Print source] [34] 163 menus using 65 indicator light 13 Active NIC 80 linking trays 49, 50...
Page 222 Embedded printer hard disk, installing 28 Standard USB 86 Web Server 127 printer hard disk, removing 30 Substitute Size 73 using genuine Lexmark 128 ordering Supplies 69 PCL Emul menu 111 imaging kits 129 TCP/IP 82 PDF menu 110...
Page 223 Change [paper source] to [custom type name] 160 [54] 166 occur 184 printer Change [paper source] to Non-Lexmark [supply type], see conﬁgurations 10 [paper type] [paper size] 160 User's Guide [33.xy] 166 minimum clearances 9 Close door 160 Not enough free space in ﬂash...
Page 224 Unsupported USB hub, please restoring factory default using 56, 117 remove 162 settings 151 recycling Waste toner bottle nearly full Lexmark packaging 121 [82.xy] 171 Lexmark products 121 printer options troubleshooting safety information 6, 7 toner cartridges 121 internal option is not...
Page 225 117 troubleshooting, color quality where to ﬁnd 125 storing 129 color of print and color on selecting a location for the using genuine Lexmark 128 computer screen do not printer 9 using recycled paper 117 match 205 selecting paper 56...
Page 226 Index streaked horizontal lines appear viewing on prints 196 reports 149 streaked vertical lines appear virtual display on prints 198 checking, using Embedded Web toner fog or background Server 149 shading appears on prints 199 volatile memory 123 toner rubs off 200 erasing 124 toner specks appear on volatility...

Lexmark C2132 User Manual

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