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7
Troubleshooting
Problem
The UPS does not
perform expected
runtime
The UPS will not
turn on.
Outlets do not
provide power to
equipment
Alarm sounding
08
Possible Cause
Batteries are not
fully charged.
Battery is slightly
worn out.
The on/off button
is designed to
prevent damage by
rapidly turning it
off and on.
The unit is not
connected to an
AC outlet.
The battery is
worn out.
Mechanical
problem.
Batteries are
discharged
Unit has been
damaged by a
surge or spike.
Utility Failure
Solutions
Recharge the battery by
leaving the UPS plugged in.
Contact Technical Support.
Turn the UPS off. Wait 10
seconds and then turn the
UPS on.
The unit must be
connected to a 230Vac
50/60Hz outlet.
Contact Technical Support.
Contact Technical Support.
Allow the unit to recharge
for at least 8 hours.
Contact Technical Support.
The audible alarm can be
turned OFF or ON by quickly
pressing the POWER button
twice. The default setting
for the alarm is ON.
Note: The UPS is making 2 short
beeps when the alarm is turned
OFF and 1 short beep when is
turned back ON.
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