Panasonic WORKIO DP-2310 Operating Instructions Manual page 213

Information Codes
Info.
Code
720 Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down.
721 Cannot connect to the POP Server. (User Name or
Password error)
722 Failed to obtain IP address from the DHCP server.
725 DNS Server connection timed out. DNS Server is
down.
726 Received an error response from the DNS Server.
728 The document was sent to the Internet Fax in an
incompatible file format (PDF).
Note: PDF. file format is only used when sending an
Internet Fax to a PC (Network Scanning).
729 Failed to authenticate (SMTP AUTHENTICATION)
when connecting with the SMTP server.
730 Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
731 The dialer buffer for manual dialing was full (70
stations) when the Relay Transmission Request was
received.
800/814 Unit was requested to relay a document or
/816/825 Confidential Communication but has no capability.
815 Mailbox is full.
870 Memory overflow occurred while storing documents
into memory for transmission.
1. After identifying the problem and verifying the recommended action, if the information Codes
NOTE
keep reoccuring or for help on Information Codes that appear on your machine but are not
listed above, please contact your local Panasonic Authorized Dealer.
(For mechanical failures, see the Troubleshooting section in the Operating Instructions (For
Copier) )
Meaning
Troubleshooting
Possible Action
Check the POP Server IP Address.
Contact the Network Administrator.
Check the POP User Name and Password or
the APOP settings.
Contact the Network Administrator.
Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP server are correctly configured before
turning on or turning off the power.
Contact the Network Administrator.
Check the DNS Server IP Address.
Contact the Network Administrator.
Check the POP Server Name.
Check the SMTP Server Name.
Change the XMT File Format (Fax Parameter
#177) to "TIFF".
Check the SMTP AUTHENT. User Name and
Password.
Contact the Network Administrator.
Check that the Fax Parameter No. 158 (PC
REMOTE UPDATE) is set to "2:Valid".
Request the originator to re-send the Relay
Transmission Request after the reserved
communication is finished.
Check with the other party.
Install Optional Flash Memory Card.
1. Transmit documents without storing into
memory.
2. Install Optional Memory Card.
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