Panasonic WORKIO DP-2310 Operating Instructions Manual page 212

Troubleshooting
Information Codes
Info.
Code
492/493/ Communication error occurred while receiving.
494
495 Telephone line disconnected.
501/502/ Communication error occurred using the internal V.34
504 Modem.
540/541/ Communication error occurred while transmitting.
542/
543/544
550 Telephone line disconnected.
552/553/ Communication error occurred while receiving.
554/555
580 Sub-address transmission to a unit that has no Sub-
address function.
581 Sub-address Password transmission to a unit that has
no Password Sub-address function.
630 Redial was not successful due to a busy line.
631 During dialing, STOP was pressed.
634 Redial was not successful due to no response from
the called station or wrong number dialed.
Note: If busy tone was not detected, the machine will
638 Power failure occurred during the communication.
711 Incorrect LDAP settings.
712 Incorrect email address.
714 Cannot Log on to the LAN.
715 TCP/IP connection timed out.
716 Cannot logon to the designated SMTP Server.
717 Incomplete SMTP Protocol transmission. SMTP
Server's hard disk may be full.
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the cassette(s).
719 Received data via LAN is in a format that is not
supported.
212
Meaning
only redial once.
Possible Action
Check with the other party.
Check with the other party.
Check with the other party.
1. Reload the document and send again.
2. Check with the other party.
Check with the other party.
Check with the other party.
Check the remote station.
Check the remote station.
Reload the document and send again.
Reload the document and send again.
Check the telephone number and send again.
Check the power cord and plug.
Check the LDAP Server Name, LDAP Log in
Name, LDAP password, LDAP Search Base.
Check the registered email address.
Check the IP Address of the SMTP Server
with the Network Administrator.
Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.
Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address.
Check the SMTP Server IP Address setting.
Contact the Network Administrator.
SMTP Server is defective.
Contact the Network Administrator.
Check the document size and resolution.
Ask originator to re-send in a supported size
and resolution.
Ask the originator to re-send with a supported
file attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper
size.
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