Warranty - Seco CCHPC-C78-C User Manual

Carrier board for com-hpc compliant client modules

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1.1 Warranty

This product is subject to the Italian Law Decree 24/2002, acting European Directive 1999/44/CE on matters of sale and warranties to consumers.

The warranty on this product lasts for 1 year.

Under the warranty period, the Supplier guarantees the buyer assistance and service for repairing, replacing or credit of the item, at the Supplier's own discretion.

Shipping costs that apply to non-conforming items or items that need replacement are to be paid by the customer.

Items cannot be returned unless previously authorised by the supplier.

The authorisation is released after completing the specific ticketing procedure

both on the packaging and on the documents shipped with the items, which must include all the accessories in their original packaging, with no signs of damage to,

or tampering with, any returned item.

The error analysis form identifying the fault type must be completed by the customer and has must accompany the returned item.

If any of the above-mentioned requirements for RMA is not satisfied, the item will be shipped back and the customer will have to pay any and all shipping costs.

Following a technical analysis, the supplier will verify if all the requirements, for which a warranty service applies, are met. If the warranty cannot be applied, the

Supplier will calculate the minimum cost of this initial analysis on the item and the repair costs. Costs for replaced components will be calculated separately.

SECO offers Engineering Samples for early evaluation and development.

Here

https://www.seco.com/it/EngineeringSamplesPolicy

Warning!

All changes or modifications to the equipment not explicitly approved by SECO S.p.A. could impair the equipments and could void the warranty

CCOMe-C79

https://support.seco.com/

is defined the framework of SECO and customer responsibilities regarding Engineering Samples.

(web RMA). The RMA authorisation number must be put

no warranty of any kind, neither explicit nor implied.

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