Crestron CLWI-DIMFLVEX Installation Manual page 2

OPERATION
Upgrade Firmware
The device receives firmware upgrades via infiNET EX over-the-air firmware upgrades. Refer
to the Crestron Toolbox™ help file for details.
Restore Default Settings
If needed, use the following command to reset the device to its factory default settings. Send
the console command "restore" to perform a restore of the factory defaults. All local
programming needs to be reset.
Device Reboot
To reboot the CLWI-DIMFLVEX press and hold the setup button for 15 seconds. Release the
setup button after all LEDs on the front of the device flash to full on and then turn off. This
indicates that the device is rebooting. Reboot is completed once the LEDs come back on to
normal operating mode.
CHANGE BUTTON ASSEMBLIES
Follow the procedure below if the button assemblies need to be changed or replaced.
1. Remove the button assembly by squeezing the sides of the button assembly near the
center of the device.
2. Remove the button assembly by carefully pulling the button assembly off of the device.
Refer to the illustrations that follow.
NOTE: When there are two or more button assemblies installed on a device, press
on one side of the button assembly and carefully remove the button assembly. The
second button assembly can be removed in the manner described in step 1 and 2
above. Refer to the illustrations that follow.
Remove Button Assembly
3. Insert the new button assemblies onto the device by pressing them into the device. It
might be necessary to squeeze the sides of the button assembly to allow for easier
assembly.
Install Button Assembly
INSTALLATION
Single Gang Installation
Refer to the following procedure and illustration to install the device into a single gang
electrical box. Electrical box depth must be 35 mm (1.38 in) or deeper.
1. Push all power wires back into the electrical box and fasten the device to the electrical
box with the provided screws. Refer to the following illustration for details.
NOTE: Use care when placing the device in the electrical box. Pinched wires may
cause a short circuit.
2. Attach the faceplate (not supplied).
3. Ensure all buttons, including the program button, actuate without sticking.
4. Restore power at the circuit breaker.
Multigang Installation
In multigang installations, several devices are grouped horizontally or vertically in one
electrical box. When ganging vertically the devices snap together by sliding the bottom of the
upper device into the top of the lower device. This allows the devices to be mounted closer
together.
For a smooth appearance, one-piece multigang faceplates (not supplied) can be installed.
NOTE: When devices are ganged in a horizontal position, the devices do not interlock.
NOTE: When installing into a multigang box, do not fully tighten devices to box until
faceplate has been aligned.
WIRELESS COMMUNICATIONS
The device connects to the Crestron network via the infiNET EX communications protocol.
Use the procedures outlined below to join or leave an infiNET EX network and to verify
communications between the device and the control system.
Joining an infiNET EX Network
Before a device can be used in a lighting system, it must first join an infiNET EX network by
being acquired by an infiNET EX gateway.
NOTE: A device can be acquired by only one gateway.
1. Put the infiNET EX gateway into Acquire mode from the unit itself or from Crestron
Toolbox, as described in the latest version of its manual, which is available from the
Crestron Web site (www.crestron.com/manuals).
NOTE: In an environment where multiple gateways are installed, only one gateway
should be in Acquire mode at any time.
2. Place the device into Acquire mode by doing the following:
a. Tap the setup button three times then press and hold it down (tap-tap-tap-
press+hold) until all LEDs on the device flash once (this can take up to 10 seconds).
b. Release the button to start the acquire process. The top two LEDs blink slowly to
show that the device is actively scanning the infiNET EX network.
• The top two LEDs turn on for 5 seconds to show that the device has been
successfully acquired to the infiNET EX network.
• The top two LEDs blink fast to indicate that the device was not successfully
acquired to the infiNET EX network. Tap the setup button to acknowledge failure
to acquire to the infiNET EX network. Ensure gateway is in acquire mode and
within range before attempting the acquire process again.
Leaving an infiNET EX Network
To leave an infiNET EX network put the device into Acquire mode, as described in "Joining
an infiNET EX Network" above, when no gateway is in Acquire mode.
Verifying Communications Status
To check the communication status of the device tap the setup button three times then press
and hold it down (tap-tap-tap-press+hold) for 2 seconds. The top two LEDs blink to indicate
the communication status. Refer to the following table for details.
Physical Description
This section provides information on the connections, controls and indicators available on the
CLWI-DIMFLVEX.
CLWI-DIMFLVEX Dimensions
72 mm
32 mm
(2.80 in)
(1.24 in)
72 mm
(2.80 in)
51 mm
(2.00 in
+ 51 mm
-
(2.00 in
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from Crestron. To obtain warranty service for Crestron products, contact an authorized
Crestron dealer. Only authorized Crestron dealers may contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of
the problem, name and phone number of contact person, RMA number and return
address.
2. Products may be returned for credit, exchange or service with a Crestron Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to Crestron, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA
number clearly marked on the outside of all cartons. Shipments arriving freight collect or
without an RMA number shall be subject to refusal. Crestron reserves the right in its sole
and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by Crestron,
shipping by standard ground carrier. In the event repairs are found to be non-warranty,
return freight costs shall be paid by the purchaser.
Crestron Limited Warranty
Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
Crestron, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touch screen
display and overlay components are covered for 90 days; batteries and incandescent lamps are
not covered.
This warranty extends to products purchased directly from Crestron or an authorized Crestron
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's
warranty, if any.
Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse,
accidental damage, modification or improper installation procedures. Furthermore, this warranty
21 mm
does not cover any product that has had the serial number altered, defaced or removed.
(0.82 in)
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
Crestron be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any
claim made by a third party or made by the purchaser for a third party.
Crestron shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered
only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by
law are limited to the terms of this limited warranty. This warranty statement supersedes all
previous warranties.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Crestron Toolbox and infiNET EX are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other trademarks,
registered trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks
and names of others.
©2013 Crestron Electronics, Inc.