Dealing With Problems (Advanced) - Panasonic Toughbook CF-29LCQGCBM Reference Manual

Dealing with Problems (Advanced)

Starting Up
The power indicator is not lit
The computer does not operate when
a USB device is connected
[Enter Password] is displayed
POST Startup Error(s) is displayed
Windows startup, or an operation is
extremely slow
The date and time are incorrect
When a problem occurs, refer to this page. If a problem appears to be related to a software
application, read the software related manual. If you still cannot troubleshoot the problem,
contact Panasonic Technical Support. You can use the PC Information Viewer to check the
computer's usage status (
Check the cable connection for the AC adaptor.
Check to see if a charged battery pack is properly installed.
Remove the battery pack and disconnect the AC adaptor, then connect them
again.
The computer may not operate when certain USB devices are connected.
Disconnect the USB device, or set [Legacy USB Support] to [Disable] in
[Advanced] menu of the Setup Utility.
Input your Supervisor Password or User Password. If you have forgotten it,
contact Panasonic Technical Support.
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Press F9 in the Setup Utility (
This will restore the Setup Utility's settings to their default values (except the
password settings). Then, the Setup Utility must be run once again for you to
input the appropriate operating environment settings.
(The processing speed depends on the application software used, so this
operation may not cause the processing speed to increase.)
If you install resident software after purchasing this computer, disable the
resident software.
When Indexing Service is enabled, Windows operation becomes slower.
Disable Indexing Service in the following menu.
[start] - [Search] - [Change preferences] - [Without Indexing Service]
You can set the date and time using the following menu:
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date
and Time]
When the computer is connected to a LAN, confirm the date and time of the
server.
If you continue to experience problems, the internal battery maintaining the
clock may need to be replaced. Contact Panasonic Technical Support.
This computer will not correctly recognize the date and time starting from the
year 2100 A.D.
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