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Jams
Clearing paper
If the unit does not eject any recording paper while printing, the recording paper has jammed.
When the unit detects a paper jam, the following messages will be displayed.
Display:
PAPER JAMMED
OPEN TOP COVER
Open the top cover by pulling the top cover handle forward and check where the paper has jammed.
If paper has jammed on the drum unit
1
Remove the jammed paper carefully.
Caution:
≥Do not touch or scratch the green drum surface
as this may damage the drum unit.
Close the top cover securely by pushing down on
2
the dotted area at both ends.
If paper has jammed in the fuser unit
1
Pull the jammed paper out carefully.
Caution:
≥Do not touch or scratch the green drum surface
as this may damage the drum unit.
2
Close the top cover securely by pushing down on
the dotted area at both ends.
Note:
≥If the jammed paper cannot be found, it may have stopped under the drum unit. Follow the instructions on
next page to clear the jammed paper.
114
jams!
Top cover handle
Top cover
For assistance, call 1-800-435-7329.
Caution:
The fuser unit gets
hot. Do not touch it.
Dotted
area
Dotted
area
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