Problems On The Machine - Printronix LP844C User Manual

Problems on the Machine

• Check the following explanations, smartphone app and "FAQ" in the web site.
• If you cannot solve a problem with the following solutions, contact your dealer.
Symptom Cause
Nothing is displayed on the The power cord is
display screen after turning unplugged.
the machine on.
The power is out.
The machine does not The power cord is not firmly
operate. plugged in.
The machine is turned off.
The auto-power off function
turns off the power.
The printer froze.
The power switch LED A malfunction may occur in
lamp quickly flashes at the machine.
approximately 0.3-second
intervals.
The output tray and front The belt unit and image
cover cannot be closed. drums are not properly
installed.
Solution Reference
Turn the machine off, and -
then plug in the power cord
firmly.
Check whether the power -
is supplied to the outlet.
Plug in the power cord -
firmly.
Turn the machine on.
Turning On the Power
Turn the machine on, or
Automatically Turning
disable the auto-power off
the Machine Off (Auto
function.
Power Off)
Press and hold the power -
switch of the printer for
over 5 seconds to force
stop the printer.
Unplug the power cord -
immediately, and then
contact your dealer.
Remove the four image
Replacing the Belt
drums and reinstall the belt
Unit
unit. If the blue locks on the
both sides of the belt unit
are not locked, the output
tray and front cover cannot
be closed.
Symptom
The machine does not start An error is displayed.
printing.
A LAN cable or USB cable
is unplugged.
There may be a problem
with a LAN cable or USB
cable.
A LAN cable or USB cable
does not meet the
standard.
There may be a problem
with the print function.
A communication protocol
is disabled.
A printer driver is not
selected.
The output port of the
printer driver is incorrect.
Nothing is displayed on the The machine is in Sleep
display screen. mode.
Print data is not sent. A LAN cable or USB cable
is damaged.
The time-out period set on
the computer has elapsed.
- 113 -
Cause Solution
Check the error code, and
then follow the on-screen
instructions.
Plug in a LAN cable or USB
cable firmly.
Use another LAN cable or -
USB cable.
• Use a USB cable -
compatible with this
printer.
• Use an Ethernet
10BASE-T/ 100BASE-TX
cable.
Press the scroll button ,
select [Print Information] >
[Configuration], and print
out the configuration list to
check the printing
performance.
Press the scroll button -
several times, select
[Admin Setup] > [Network
Setup], and then enable
the communication
protocol that you are using.
Set the printer driver of the -
machine as the default
printer.
Specify the output port for -
connecting a LAN cable or
USB cable.
Check the «POWER
SAVE» button flashes, and
then start the machine by
pressing the «POWER
SAVE» button.
Connect a new cable. -
Set a longer time-out -
period.
6. Troubleshooting
Reference
Error Messages
Connecting to a
Computer
Test Printing from the
Printer
Energy Saving
Function