Printronix L5520 Operator's Manual
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Printronix L5520 Operator's Manual

Printronix L5520 Operator's Manual

Multifunction printer
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Summary of Contents for Printronix L5520

  • Page 1 Operator’s Guide The Printronix L5520 Multifunction Printer...

  • Page 2: Consumables Information

    For the best possible performance of your Printronix printer, always use Genuine Printronix parts and consumables. For the name of your nearest Printronix full service distributor, call: United States (800) 733-1900 or (714) 368-2300...
  • Page 3 L5520 Multifunction Printer Operator’s Guide 171639-001B...

  • Page 4: Software License Agreement

    The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Printronix, Inc. either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.
  • Page 5 Software Product and printer. Limited Software Product Warranty Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.
  • Page 6 CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

  • Page 7: Communication Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment.
  • Page 8 Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards.
  • Page 9 Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.

  • Page 10: Trademark Acknowledgements

    IBM, OS/2, and Proprinter are registered trademarks, PC-DOS and IPDS are trademarks of International Business Machines Corporation. IGP, LaserLine, LinePrinter Plus, PGL, PSA, and Printronix are registered trademarks. FlashFusion is a trademark of Printronix, Inc. MS-DOS and Windows are registered trademarks of Microsoft Corporation.
  • Page 11 Monotype Corporation Plc, registered in the U.S. Pat. and TM office and elsewhere. Hiroshige and Marigold are trademarks of AlphaOmega Typography, Inc. Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
  • Page 12 Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

  • Page 13: Table Of Contents

    Table of Contents 1 Introduction ... 17 About This Manual...17 Important Safety Precautions ...18 Safety Labels And Printer Components ...20 About The Printer ...24 Features ...24 Emulations ...24 Fonts And Forms...25 2 Initial Setup ... 23 Installation Overview ...23 Loading Paper ...23 Powering On The Printer...27...
  • Page 14 Service Level Page Counts...64 Clearing Service Level Messages...65 Maintenance Schedules ...66 User Replacement Schedule ...67 General Cleaning...68 Vacuuming The Printer ...68 Cleaning The Chargers ...73 Precharger/Transfer Charger ...77 Cleaning The Fuser Unit Cover Glass ...79 Major Cleaning ...84 Removing Cleaning Unit ...84 Cleaning The Photoreceptor Drum ...87...
  • Page 15 Maintenance Log Sheets... 119 Maintenance Log Sheets ...119 B Specifications ... 123 Paper Specifications ...123 Performance Characteristics ...126 Host Interfaces ...127 Emulations ...128 Memory Requirements ...128 Safety Regulations ...128 Electromagnetic Interference ...128 Physical Characteristics and Environment ...129 Table of Contents...
  • Page 16 Table of Contents...

  • Page 17: Introduction

    Introduction About This Manual This manual explains how to use your printer. Safety Notices And Special Information For your safety and to protect valuable equipment, it is very important that you read and comply with all information highlighted under the following special headings:...

  • Page 18: Important Safety Precautions

    The operator-accessible power switch does not shut off all power to the printer. You must unplug the power cord to shut off all power to the printer. The power outlet must be installed near the equipment and must be easily accessible.
  • Page 19 Do not operate the printer in a room that is not properly ventilated. The room should be at least 1,000 cubic feet with a complete air exchange every two hours. Keep combustible materials away from the printer. Dispose of used toner properly, as it is flammable.

  • Page 20: Safety Labels And Printer Components

    Chapter 1 Safety Labels And Printer Components Safety Labels And Printer Components Rear of Printer Front of Printer Legend: CAUTION Figure 1: Rear and Front Views...
  • Page 21 Legend: CAUTION WARNING Figure 2: Safety Labels Behind Side Upper Doors 25rrloc February 2000...
  • Page 22 Chapter 1 Safety Labels And Printer Components Legend: Knob C Fuser Unit Cleaning Unit Main Charger Toner Cartridge Control Panel Paper Feed Tractors Developing Unit Waste Toner Recovery Unit 10) Power Supply for Flash Lamp 11) Transport Unit Figure 3: Printer Components...
  • Page 23 Legend: Power Switch Parallel Port/ Optional Ethernet Portt Optional Coax/Twinax Port General Purpose I/O Port Diagnostic Port Serial Port Figure 4: Power Switch and Printer Interfaces...

  • Page 24: About The Printer

    Ethernet™ network adaptor (optional) • Coax/Twinax interfaces (optional) • Power stacker (optional) Emulations Your printer comes equipped with the Printronix emulation software (which emulates an impact printer). Printronix LinePrinter Plus includes the following printer protocols: • P-Series • P-Series XQ •...

  • Page 25: Fonts And Forms

    Printronix LinePrinter Plus provides portrait and landscape image orientation. Automatic 1-up, 2-up, 4-up, and gray bar overprinting are also provided. The emulation offers optional proportional (scalable) fonts and multi-up form definition capability as well. The following optional emulations are also available: ®...
  • Page 26 Chapter 1 About The Printer...

  • Page 27: Initial Setup

    Installation Overview The installation and setup of your printer should be performed by a service provider trained and authorized by Printronix. Your service provider is also responsible for doing a preinstallation site survey, unpacking the printer, connecting the power and host data cables, and installing the first set of consumable items in the printer.
  • Page 28 To prevent jams the first fold of the paper must face toward the printer as shown. 1. Place the paper box under the tractor unit with the first paper fold toward the printer. Legend: Left Tractor Right Tractor Lower Paper Guides First paper fold is toward printer.
  • Page 29 Legend: Tractor Pins Tractor Gates Tractor Lock 2. Pass the leading edge of the paper between the lower paper guides, as shown above. 3. Only unlock the right tractor by pushing forward on the tractor lock. 4. Open the left and right tractor gates and place the paper about half-way onto the tractor pins.
  • Page 30 8. If you are reloading paper following a “Paper Empty” message with the printer power on, press ONLINE to place the printer online. The printer automatically sets the physical top of form at...

  • Page 31: Powering On The Printer

    220-240 VAC and 50-60 Hz, as shown on the rear panel label. Using an incorrect power source may damage the printer. 1. Make sure the printer is plugged into the appropriate power source, the interface cable is connected, and the host computer is on.
  • Page 32 Chapter 2 Loading Paper 2. Turn on the printer by setting the power switch to | (on). When you power on the printer, the following occurs: a. The printer reads the emulation boot file and briefly displays the message: TESTING HARDWARE PLEASE WAIT...

  • Page 33: Using The Control Panel

    The control panel (Figure 2) is located on the top right side of the front cover. Liquid Crystal Display (LCD) The liquid crystal display (LCD) displays printer status, messages, configuration options, and error codes. Status Indicators The status indicators on the control panel display the current operational status of the printer.

  • Page 34: Sys Avail

    JOB IN PROCESS lights continuously. JOB IN PROCESS does not light when the printer is not processing data, no data exists in the buffer, and the printer is not receiving data. STAND BY...

  • Page 35: Function Keys

    Function Keys The function keys permit you to configure the parameters, or options, of the printer. You can access these parameters via a structured menu which is displayed on the LCD. To navigate through the options, use the UP, DOWN, NEXT, and PREV switches.

  • Page 36: Clear Key

    User’s Manual for more information. TEST Key When the printer is offline, you can make a test print, as configured under the Test Print menu, by pressing the TEST key. To stop the test print, press TEST again.

  • Page 37: Page Eject Key

    When the JOB IN PROCESS status indicator lights steadily, pressing PAGE EJECT causes the printer to print all data in the printer. The page is then cut at the perforation (unless the Burst On Eject option is disabled). When the JOB IN PROCESS status indicator flashes, pressing PAGE EJECT causes the printer to print any data left in the buffer.

  • Page 38: Cancel Key

    Chapter 2 Using The Control Panel CANCEL Key The CANCEL key has the following functions when the printer is offline: • Cancels the current page in process • Cancels any pages queued to print but not yet printed • Cancels any input data not yet processed •...

  • Page 39: Consumables Replacement

    Note 2: Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life is dependent upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic, or vinyl) may reduce drum life by as much as 50%.

  • Page 40: Replacing The Toner Cartridge

    Use only cold water to remove toner from skin or clothing. Put the old cartridge in a disposable wrapper (a plastic bag, paper towels, newspaper) to minimize toner spillage. 1. Take the printer off line. 2. When paper motion stops, wait 15 seconds, then open the printer upper doors.
  • Page 41 Replacing The Toner Cartridge 3. Rotate the old toner cartridge counterclockwise until the notch is aligned with the pin in the toner hopper, and remove the cartridge. Legend: Notch Toner Cartridge Positioning Pin 4. Put the old cartridge into a plastic bag and discard it. 5.
  • Page 42 Chapter 3 Consumables Replacement 6. Remove the new toner cartridge from its package. 7. With the cover tape facing up, insert the cartridge into the toner hopper, and slowly pull off the cover tape in the direction of the arrow. Remove the last of the tape just as the cartridge is completely inside the hopper..
  • Page 43 Replacing The Toner Cartridge 9. Rotate the cartridge clockwise as far as it will turn. Legend: Toner Cartridge 10. If any toner has spilled, remove it with wet tissue paper or a toner vacuum. 11. Close the upper doors.

  • Page 44: Replacing The Waste Toner Bottle

    When the “WASTE TONER FULL” message appears on the control panel, replace the waste toner bottle by performing the following steps, and discard the empty bottle. Do not reuse the bottle. 1. Open the printer upper doors. (See page 36.) 2. Open the waste toner recovery unit. Legend:...
  • Page 45 Waste Toner Bottle 4. Remove the waste toner bottle from the unit and discard it. 5. Install a new waste toner bottle. 6. Close the printer upper doors. 7. Clear Error 28, “Waste Toner Full,” as follows: a. Press CLEAR.

  • Page 46: Replacing The Photoreceptor Drum

    Replacing The Photoreceptor Drum Drum life depends upon the media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) can reduce drum life as much as 50%.
  • Page 47 CAUTION The transfer charger must be in the down position to avoid scratching the drum. 6. Check that the transfer charger is in the down position. Move it to the down position by rotating the transfer elevator drive shaft counterclockwise. Watch the charger movement: a.
  • Page 48 Chapter 3 Consumables Replacement 7. Lower the transport unit by turning the green lever on the transport unit to the left. Legend: Green Lever 8. Loosen the three thumbscrews securing the drum plate and remove the drum plate. Legend: Thumbscrews (3) Drum Plate...
  • Page 49 Replacing The Photoreceptor Drum 9. Remove the nut from the end of the drum shaft. Legend: 10. Screw the drum auxiliary rod onto the drum shaft. Legend: Drum Shaft Drum Auxiliary Rod...

  • Page 50: Installing The Photoreceptor Drum

    Chapter 3 Consumables Replacement 11. Pull the drum out along the drum auxiliary rod. Hold the front and back ends when the drum is nearly out of the printer, and remove it with both hands. Legend: Drum 12. Pack the old drum for shipment using the original packaging material, and close the cover of the box.
  • Page 51 The drum must rest on the rubber rollers to avoid being scratched. 3. When the drum is fully inserted into the printer, the end of the drum is slightly recessed relative to the front of the printer and the rubber guide rollers should be visible. Slightly lift the drum...

  • Page 52: Proper Disposal Of A Drum Unit

    Chapter 3 Consumables Replacement Proper Disposal Of A Drum Unit Federal regulations prohibit inappropriate disposal of laser print drums. Dispose of used drums by shipping them to one of the following: Within U.S.A. U.S. Fuji Electric Inc. 240 Circle Drive N. Piscataway, NJ 08854 Attn: Rod Storm Phone: (732) 560-9410...

  • Page 53: Replacing The Developing Unit

    Removal 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 36.) 3. Open the waste toner recovery unit. (See page 40) 4. Rotate the developing unit lever fully clockwise so that it is pointing straight up.
  • Page 54 Chapter 3 Consumables Replacement 5. Remove the developing unit by holding the lever in one hand and pulling the developing unit partially out of the printer. Legend: Developing Unit Lever 6. With your other hand, grasp the hanger and remove the developing unit from the printer.
  • Page 55 Replacing The Developing Unit 7. Place the old developing unit in a plastic bag and dispose of it properly. 8. Vacuum any spilled toner. 9. Remove the new developing unit from its package, and add developer to the unit. (See page 55.)

  • Page 56: Replacing Or Adding The Developer

    Chapter 3 Consumables Replacement Replacing Or Adding The Developer Legend: Toner Cartridge Toner Hopper Auger Sensor Developing Tank Developing Roller Toner Supply Roller Screws (3) Cover 10) Developing Unit Cross Section of Developing Unit...

  • Page 57: Developing Unit Removal

    Developing Unit Removal 1. Turn the power switch OFF. 2. Open the printer upper doors. (See page 36.) 3. Prepare a large plastic bag in which to put the developing unit. 4. Remove the developing unit (see page 49) and place it in the plastic bag, making sure it is still accessible.
  • Page 58 Chapter 3 Consumables Replacement CAUTION The toner sensor is sensitive to both electrostatic discharge (ESD) and positional adjustment. Do not touch the sensor with your hand or jar it from its factory-set position. (See page 52.) IMPORTANT When replacing developer in an existing developing unit, you must empty and clean the unit before adding new developer Do this every 150,000 pages.

  • Page 59: Adding New Developer

    Adding New Developer 11. Shake the developer bottle several times, remove the bottle cap, and screw the nozzle tightly onto the bottle. 12. While rotating the new developing roller knob counterclockwise, evenly pour the entire bottle of developer powder into the developing unit. Legend: Bottle of new Developer Developing Roller Knob...

  • Page 60: Installing The Developing Unit

    Chapter 3 Consumables Replacement Installing The Developing Unit 14. On the developing unit, rotate the lever fully clockwise so that it is pointing straight up. Legend: Guide Rail Hanger Lever 15. Holding the lever in one hand and the hanger in the other hand, insert the developing unit on the guide rail.
  • Page 61 17. Rotate the developing roller knob counterclockwise until the unit drops into its final resting position. The developing unit lever should protrude through the main body of the developing unit. Legend: Lever Developing Roller Knob Installing The Developing Unit...
  • Page 62 Chapter 3 Consumables Replacement 18. Rotate the developing unit lever fully counterclockwise to lock the developing unit in place. Legend: Lever 19. Close the waste toner recovery unit and ensure that it latches. 20. Close the printer upper doors.

  • Page 63: Scheduled Maintenance

    Scheduled Maintenance Required Tools In maintain on the printer, the following tools are required: Item Brush cleaner Drum auxiliary rod Drum freshener pad Fuser cover glass scraper Special dry tissue paper Standard toner vacuum cleaner Toraysee cloth Wire cleaner 9 inch Phillips #1 screwdriver Recommended toner vacuum cleaner models are: ®...

  • Page 64: Service Level Page Counts

    Required Tools Service Level Page Counts IMPORTANT Keep a record of all maintenance done to your printer. Maintenance log sheets are provided in Appendix A. Photocopy the pages and keep your maintenance log in a binder near the printer. Every time you or your service provider do printer maintenance make an entry in the log.

  • Page 65: Clearing Service Level Messages

    At 900,000 pages, your service provider should perform Level F, Level E, and Level D service. Note that this condition does not cause the printer to stop printing. When one of the above messages appears, you should perform the appropriate scheduled maintenance or call your factory-trained service representative to perform the maintenance.

  • Page 66: Maintenance Schedules

    Chapter 4 Maintenance Schedules Maintenance Schedules User Cleaning Schedule Each time you do maintenance, you must reset the service level page count by selecting the User Maintenance option on the Maintenance menu. This removes the maintenance error message. Do the following actions after the specified number of letter size pages have printed.

  • Page 67: User Replacement Schedule

    Note 3: Inspect every 150,000 pages; clean if needed. Replace at 300,000 pages or sooner if print quality is no longer acceptable. Drum life depends upon media used and proper maintenance and operation of the printer. Print media other than bond paper (e.g. labels, card stock, plastic or vinyl) can reduce drum life as much as 50%.

  • Page 68: General Cleaning

    Chapter 4 General Cleaning General Cleaning For the best print quality, clean the printer every 10,000-20,000 sheets and after high density print jobs. CAUTION Due to the high temperature of the flash fusing unit, keep the area under the fuser free of paper debris.
  • Page 69 4. On the waste toner recovery unit, press the handle down and pull the handle toward you and open the unit. Legend: Handle 5. Vacuum the developing unit and toner hopper. Legend: Developing Unit and Toner Hopper Vacuum Vacuuming The Printer...
  • Page 70 Chapter 4 General Cleaning 6. Vacuum the cleaning unit. Legend: Cleaning Unit Vacuum 7. Vacuum the fuser unit. 8. Vacuum the lamp housing filter on the end of the fuser unit. Legend: Fuser Unit Vacuum...
  • Page 71 11. Pull the transport unit toward you until it stops. 12. Using a vacuum, clean up the toner, paper dust, etc. Be sure to clean under the transport unit as well. 13. Wipe off the dirt on the transport surface with wet tissue paper. Vacuuming The Printer...
  • Page 72 15. Push the transport unit into the printer while holding down the green lever. When the transport unit is in position, raise the green lever to the right to raise the transport surface.

  • Page 73: Cleaning The Chargers

    Cleaning The Chargers 1. Set the power switch O (Off). 2. Open the printer upper doors. CAUTION Use caution in handling to avoid damaging or breaking the charger wires. 3. Loosen the thumbscrew and remove the main charger by pulling it toward you.
  • Page 74 Chapter 4 General Cleaning 5. Using the brush cleaner (listed on page 63), clean the exposed side of the charger grid and the body of the main charger. Legend: Charger Grid Brush Cleaner Main Charger...
  • Page 75 6. Position the main charger with the charger grid up and the front of the charger toward you, as shown in the figure below. Refer to inset drawing in the figure, and remove the charger grid from the main charger as follows: a.
  • Page 76 Chapter 4 General Cleaning 7. Using the brush cleaner (listed in Table 1 on page 63), clean both sides of the charger grid, as shown below. Legend: Brush Cleaner Charger Grid 8. Using the wire cleaner (listed in Table 1 on page 63), clean the two wires in the main charger, as shown below.

  • Page 77: Precharger/Transfer Charger

    Precharger/Transfer Charger 10. Return the main charger to its original position. Fasten the main charger screw to secure it. Precharger/Transfer Charger CAUTION Use caution in handling to avoid damaging or breaking the charger wires. 11. Open the waste toner recovery unit. Legend: Waste Toner Recovery Unit...
  • Page 78 Chapter 4 General Cleaning 12. Loosen the precharger thumbscrews, and transfer/separator charger thumbscrew, and pull the chargers out of the printer. Legend: Precharger Transfer/Separator Charger Thumbscrews 13. Place the chargers on a flat, clean work surface. 14. Using the brush cleaner and the wire cleaner (listed in Table 1 on page 63), remove the dust and dirt on the wires.

  • Page 79: Cleaning The Fuser Unit Cover Glass

    Cleaning The Fuser Unit Cover Glass Cleaning The Fuser Unit Cover Glass WARNING The fuser unit remains hot after operation. Wait until it has completely cooled down before handling it. WARNUNG Die Einbrennvorrichtung behält auch nach dem Betrieb ihre Temperatur bei. Fassen Sie sie erst an, wenn sie vollständig abgekuhlt ist.
  • Page 80 Chapter 4 General Cleaning CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 4 and 5 damages the drum. 4. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 81 6. Loosen the thumbscrews on the right and left fuser unit holding plates. 7. Grasp the handle and pull out the fuser unit until the second handle is visible. 8. With the other hand, grasp the second handle and remove the fuser from the printer.
  • Page 82 Chapter 4 General Cleaning CAUTION Do not scratch or place your hands directly on the cover glass. Fingerprints on the cover glass or lamps will cause them to break. 9. Place the fuser on a clean, flat surface with the cover glass facing up.
  • Page 83 13. Vacuum the filter, then install it. 14. Vacuum any paper dust from the printer frame. 15. Install the fuser, making sure that the guide pins in the screw bracket align with the holes in the side frame of the printer.

  • Page 84: Major Cleaning

    3. Open the waste toner recovery unit by pushing downward on the opening lever and pulling the handle toward you to swing the unit outward and away from the printer. 4. Loosen the three thumbscrews securing the drum plate and remove the drum plate.
  • Page 85 CAUTION Do not touch the brush surface with your hand. 6. Vacuum the brush on the cleaning unit. Turn the end of the shaft to rotate the brush. Continue to rotate and vacuum the brush until the entire brush surface is clean. Legend: Cleaning Unit Cleaning Unit Handle...
  • Page 86 Chapter 4 Major Cleaning CAUTION Do not flex the discharge LED, as it may break. 7. Remove the screw (1) holding the LED bracket to the side frame. 8. Remove the discharge LED by pulling it toward you. 9. Remove the discharge LED screw. Legend: Screw Discharge LED...

  • Page 87: Cleaning The Photoreceptor Drum

    Cleaning the drum may cause wiping stains to be left on the surface of the drum. Stained areas of the drum may deteriorate if the drum is left unused in the printer for a long time after cleaning. Thus, after cleaning and installing the drum in the printer, use maximum size paper to print an image repeatedly until no stains remain.
  • Page 88 Chapter 4 Major Cleaning 13. Remove the photoreceptor drum from the printer. (See page 42.) 14. Place the drum on a covered work surface. 15. If the drum is only slightly dirty, clean it with ethanol or isopropyl alcohol. Do not use acetone.
  • Page 89 Cleaning The Photoreceptor Drum 22. Loosen the thumbscrew and remove the main charger by pulling it toward you. Legend: Main Charger Thumbscrew 23. Clean the developing unit area with a vacuum cleaner and a soft cloth.

  • Page 90: Cleaning The Selfoc Lens

    24. Wipe the SELFOC lens by moving a Toraysee cloth (listed in Table 1 on page 63) from the inner part of the printer toward you. Wipe the lens until there is no more dirt on the cloth.

  • Page 91: Troubleshooting

    This chapter discusses diagnostic tests, paper jams, and status and error messages. Maintaining Print Quality To maintain good print quality, clean the printer according to the schedules and information listed in this chapter. 1. Perform a General Cleaning (page 151).

  • Page 92: Diagnostics

    Each time the printer is powered on, it performs a power-on self test. There is no printout during this test. However, the printer displays any errors on the control panel, accompanied by an audible alarm.

  • Page 93: Paper Jams

    After the error is cleared, the printer reprints any pages that were not ejected prior to the error, provided the Reprint on Fault option is enabled. Paper Jams Paper Jam Near The Tractor 1. Raise the tractor gates. 2. Pull out the jammed paper. If the end of the paper is crumpled, tear it away from the perforation.

  • Page 94: Paper Jam Near The Paper Output Section

    1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Push down on the opening lever of the waste toner recovery unit and pull to swing the unit outward away from the printer. Legend: Opening Lever...
  • Page 95 CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Rotate the transfer elevator drive shaft counterclockwise. Watch the charger movement: a. If the charger starts to move up, it is already in the down position.
  • Page 96 Chapter 5 Paper Jams CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening the transport unit. 4. Lower the transport unit by turning the green lever on the transport unit to the left.
  • Page 97 Paper Jam Near The Paper Output Section 6. Turn knob C clockwise 90 as shown below to raise the scuff roller holding the paper. Legend: Knob C...
  • Page 98 Legend: Tractor Gates CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before closing the transport unit. 8. After removing the pieces of jammed paper, restore the transport unit and waste toner recovery unit to their original positions, and close the upper doors.

  • Page 99: Paper Jam In The Transport Input Section

    Paper Jam In The Transport Input Section Paper Jam In The Transport Input Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Open the waste toner recovery unit cover, and pull the unit toward you. Legend: Opening Lever Waste Toner Recovery Unit...
  • Page 100 Chapter 5 Paper Jams CAUTION The transfer charger must be in the down position to avoid scratching the drum. Failure to perform steps 3 and 4 damages the drum. 3. Check that the transfer charger is in the down position, and if not, move it to the down position by rotating the transfer elevator drive shaft counterclockwise.
  • Page 101 CAUTION To avoid damaging the printer or causing false paper jams, the transport lever must be in the fully down position before opening or closing the transport unit. 4. To lower the transport route surface, turn the green transport unit lever to the left.

  • Page 102: Paper Jam In The Transport Output Section

    Chapter 5 Paper Jams Paper Jam In The Transport Output Section 1. When paper motion stops, wait 15 seconds, then open the upper doors. 2. Turn the green knob B counterclockwise. This causes the jammed paper to be moved to the paper feed section. Remove any jammed paper.

  • Page 103: System Status And Error Messages

    Reprint on Fault option in the Paper Control menu. If Reprint On Fault Is Enabled (The Default): • Any pages left in the printer at the time of failure are reprinted. No data is lost. • Fanfold paper: the printer reprints all pages that have not completely exited the printer at the time of failure.
  • Page 104 System Status And Error Messages If Reprint On Fault Is Disabled: • Any pages left in the printer at the time of failure are not reprinted. Data is lost (you need to reprint the lost pages according to your application software).
  • Page 105 • If the fault is cleared, and if you do not need to reload the paper into the tractors (for example, the printer ran out of toner): a. The printer goes OFFLINE. b. Press ONLINE to resume printing.
  • Page 106 “RELOAD PAPER IN TRACTORS” or ”NOT REPRINTING FAILED PAGES” message appears, then any pages removed from the printer are not reprinted, and the data for them is lost. Clearing A Fault When Reprint On Fault Is Enabled 1. A fault occurs.
  • Page 107 (in Step 2), the following message appears: Reprinting Failed Pages a. The printer reprints only the pages affected by the fault. b. Press ONLINE to resume printing.

  • Page 108: Error Messages

    • Operator-correctable errors include paper jams, and missing consumables. • Errors requiring field service are printer failures that require the attention of service personnel. • Errors requiring reprinting are those errors which require reprinting to recover from an error condition.
  • Page 109 Table 4. Error Messages Error Code Error Message FRONT COVER OPEN CUT-SHEET PATH OPEN CUT-SHEET COVER OPEN FANFOLD PAPER EMPTY NO PAPER TRAY CUT SHEET PAPER EMPTY PAPER JAM AT FUSER PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D) PAPER JAM AT EXIT (D)
  • Page 110 Chapter 5 System Status And Error Messages Table 4. Error Messages Error Code Error Message PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) CUT SHEET PICK MISS PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A) PAPER JAM AT ENTRANCE (A)
  • Page 111 Table 4. Error Messages Error Code Error Message CUTTER FAIL DRUM MOTOR FAIL SURFACE VOLTAGE TOO HIGH SURFACE VOLTAGE TOO HIGH SURFACE VOLTAGE FAIL DRUM MOTOR FAIL FUSER SUPPLY FAIL FUSER FAILURE FUSER LAMP OVERHEAT FUSER FAN FAIL EXHAUST FAN FAIL NO CLEANING UNIT NO DEVELOPER UNIT WASTE TONER FULL...
  • Page 112 Chapter 5 System Status And Error Messages Table 4. Error Messages Error Code Error Message TONER EMPTY DEVELOPER MOTOR FAIL LED HEAD OVERHEAT LED FAIL LED FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL ENGINE CPU FAIL...
  • Page 113 Table 4. Error Messages Error Code Error Message ENGINE CPU FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL CONTROLLER COMM. FAIL STACKER FAIL STACKER FAIL STACKER FAIL STACKER FAIL STACKER INTERLOCK FAIL STACKER FAIL...
  • Page 114 Chapter 5 System Status And Error Messages Table 4. Error Messages Error Code Error Message STACKER FAIL STACKER NOT READY STACKER FULL NO TRANSFER UNIT TRANSFER PLATFORM FAIL TRANSFER PLATFORM FAIL SCUFF LEVER OPEN MAIN CHARGER ERROR TRANSFER CHARGER ERROR PRE-CHARGER ERROR CLEANING BIAS ERROR DEVELOPING BIAS...
  • Page 115 Table 4. Error Messages Error Code Error Message FILE SYS FULL OPTIMIZE&REBOOT FILE SYS FULL ADD FLASH INSUFFICIENT RAM REBOOT/ADD RAM FILE EXISTS ENABLE OVERWRITE FILE SYS INVALID OPTIMIZE&REBOOT FILE SYS WRITE CHECK FLASH RELOAD PAPER PIN TRACTORS CLEAR PAPER PATH FOR REPRINT FRAMING ERROR PARITY ERROR...
  • Page 116 System Status And Error Messages TABLE NOTES: 1. For any error with Reprint on Fault enabled: If the printer stops while in the middle of printing a page, reloading the paper and reprinting are required. There may be other cases requiring reloading and reprinting;...

  • Page 117: Maintenance Log Sheets

    Sheets Maintenance Log Sheets The maintenance log sheets are for your use. These may be photocopied and kept in a binder near the printer. Be sure to use them each time either you or your service provider perform printer maintenance.
  • Page 118 Appendix A Maintenance Log Sheets Level A Maintenance - 15,000 Pages (User) Action Item Clean General cleaning Clean Main charger Clean Precharger Clean Transfer charger Clean Cover glass See Note 1 Replace Toner cartridge See Note 2 Note 1: Every 15,000 pages or 6 paper jams, whichever occurs first. Note 2: The Toner cartridge should be replaced about every 21,000 pages or as needed (for page coverage of 4%) Performed...
  • Page 119 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.
  • Page 120 Drum life is dependent upon media being used and proper maintenance and operation of the printer. Print media other than bond paper (e.g., labels, card stock, plastic, or vinyl) may reduce drum life as much as 50%.

  • Page 121: B Specifications

    Specifications Paper Specifications Paper type Paper size Width Length* * Measured from main folding/cutting perforation to main folding/ cutting perforation. Tractor pin holes Fanfold 7 to 16 inches 1 to 30 inches, in multiples of 1/6 inch. See the table and figure below.
  • Page 122 Appendix B Paper Specifications Specification Pin hole center to folding perforation Hole center line to edge of form Hole diameter Distance between centers of two consecutive holes Max. deviation of holes from their center line Max. deviation Left Hand hole to companion Right Hand hole (Center Line to Center Line) Max.
  • Page 123 Legend: Hole centerline to edge of form Center Line Main Folding/Cutting Perforation Centerline to Centerline Distance between centers of two consecutive holes Center Line Deviation Tractor Pin Hole Pin hole to perforation Fanfold Paper...

  • Page 124: Performance Characteristics

    Appendix B Performance Characteristics Paper thickness Paper weight Paper feed Maximum paper stack size 3000 sheets (18 lb.) Folder Perforation Cut to Tie Performance Characteristics Printing density Printing speed Paper Size Letter Letter Maximum effective print width .010 inch maximum 18 to 44 lb.

  • Page 125: Host Interfaces

    Duty cycle 200,000 total pages/month of fanfold paper (11-in. length) Mechanical life 5 years or 12,000,000 pages (11-inch length) Warm-up time 60 sec. max. First page printing time 25 sec. max. MTBF/MPBF 8,000 hours/2,880,000 pages (letter size) 25% print to power on ratio MTTR 2 hour max.

  • Page 126: Emulations

    The L5000 series printers have 32 MB (standard) or 64 MB (optional) of RAM (Random Access Memory), and 8 MB (standard) or 16, 32, or 64 (optional) of Flash Memory. This is standard with all new printer shipments, and all upgraded printers. Safety Regulations EUROPE...

  • Page 127: Physical Characteristics And Environment

    Physical Characteristics and Environment Dimensions (H x W x D) Weight Input voltage range Power consumption Environment Temperature Humidity Electromagnetic Interference 49 inch H x 30 inch W x 34 inch In crate: 36 inches H x 58 inches W x 61 inches D 353 lbs.
  • Page 128 Appendix B Physical Characteristics and Environment Temperature (5F) Maximum Temperature/ Humidity Limits Sound level Operating Standby state Inclination Humidity (%) RH 70 80 60 db (A-weighted ) max. Full options 50 dB (A-weighted) 1° max.
  • Page 129 Consumables replacement intervals, 67 Control panel using, 29 Cover glass fuser unit cleaning, 79 Danger notice, 17 Developer replacing, 52 Diagnostics printer, 94 Index offline, 94 online, 94 Diagrams paper path, 29 Disk drives location, 27 Disposal photoreceptor drum, 48...
  • Page 130 79 Glass cover fuser unit cleaning, 79 Host interface specifications, 127 IGP / PGL Emulation, 24 IGP / VGL Emulation, 24 Impact Printer Emulation, 24 Important notice, 17 Intervals replacement consumables, 67 replacement user responsibility, 67 Jams paper fanfold, 95...
  • Page 131 LCD See Liquid crystal display, 29 LINE SYNC status lamp, 29 LinePrinter Plus emulation, 24 Liquid crystal display (LCD), 29 Loading paper, 23 Location disk drives, 27 power switch, 27 Log sheets maintenance level A, 120 Maintenance log sheets level A, 120 Maintenance schedules, 66 Manual conventions, 18 Memory requirements, 128...
  • Page 132 127 memory requirements, 128 paper, 123 performance, 126 physical, 129 safety regulations, 129 Printronix LinePrinter Plus emulation, 24 Procedure fault clearing with Reprint on Fault disabled, 106 with Reprint on Fault enabled, 108 Recharging developing unit See Replacing,...
  • Page 133 Specifications printer electromagnetic interference, 128 emulations, 128 environment, 129 host interfaces, 127 memory requirements, 128 paper, 123 performance, 126 physical, 129 safety regulations, 129 STAND BY status lamp, 30 Status lamps, 29 FAULT, 30 JOB IN PROCESS, 30 LINE SYNC, 29...
  • Page 134 Index...
  • Page 136 P.O. Box 163, Nieuweweg 283 NL-6600 AD Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Schweiz GmbH RINTRONIX 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 542-0110 Fax (65) 543-0220 Visit our website at: www.printronix.com 171639-001B...

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