Crestron DM NVX Director DM-NVX-DIR Series Product Manual
  1. Manuals
  2. Brands
  3. Crestron Manuals
  4. Switch
  5. DM NVX Director DM-NVX-DIR Series
  6. Product manual

Crestron DM NVX Director DM-NVX-DIR Series Product Manual

Virtual switching appliances
Hide thumbs
Table of Contents

Advertisement

Quick Links

DM-NVX-DIR Series
DM NVX Director® Virtual Switching
Appliances
Product Manual
Crestron Electronics, Inc.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DM NVX Director DM-NVX-DIR Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Crestron DM NVX Director DM-NVX-DIR Series

Summary of Contents for Crestron DM NVX Director DM-NVX-DIR Series

  • Page 1 DM-NVX-DIR Series DM NVX Director® Virtual Switching Appliances Product Manual Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Overview Features Simple and Flexible Configuration Web-Based Setup and Control Interdomain Routing (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) Multicast Address Control Credential Management of DM NVX Endpoints Multiple Control System Support (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) Copper or Fiber Ethernet Connectivity (DM-NVX-DIR-ENT Only) Redundant Power Supplies (DM-NVX-DIR-ENT Only) Physical Description DM-NVX-DIR-80 and DM-NVX-DIR-160...
  • Page 4 Restoring Factory Default Settings Rebooting the Device Uploading a Configuration File Downloading a Configuration File Downloading Message Logs Troubleshooting Resources Related Documentation Crestron Support and Training Programmer and Developer Resources Product Certificates ii • Contents Product Manual — Doc. 8241E...

  • Page 5: Overview

    DM NVX® encoder and decoder endpoints, routing AV signals, and simplifying integration with one or more Crestron® control systems. The DM-NVX-DIR Series eliminates the need for physical matrix switchers, replacing them with the virtual equivalent running on the AV network.

  • Page 6: Simple And Flexible Configuration

    Multiple control system support Four 1000BASE-T RJ-45 ports (DM-NVX-DIR-80 and DM-NVX-DIR-160 only) Six 1000BASE-T RJ-45 ports (DM-NVX-DIR-ENT only) Six 10GBASE-X SFP+ ports, four of which are 1000BASE-T compatible (DM-NVX-DIR-ENT only) Fiber-optic connectivity with the use of SFP or SFP+ transceivers, sold separately (DM- NVX-DIR-ENT only) 1 RU 19-inch rack-mountable Universal 100-240V internal power supply (DM-NVX-DIR-80 and DM-NVX-DIR-160 only)

  • Page 7: Multicast Address Control

    10GBASE-X fiber-optic network is facilitated by inserting an appropriate SFP or SFP+ transceiver module (Crestron SFP-1G or SFP-10G series, sold separately) into an SFP+ port. A selection of modules is offered to accommodate various multimode and single-mode fiber types.

  • Page 8: Redundant Power Supplies (Dm-Nvx-Dir-Ent Only)

    Redundant Power Supplies (DM-NVX-DIR-ENT Only) Onboard dual redundant power supplies provide enhanced reliability for demanding applications. In the unlikely event of an individual power supply fault, the DM-NVX-DIR-ENT will continue to operate unhindered on only one functioning power supply. A modular, hot-swappable design allows either power supply to be replaced in seconds from the rear panel without powering down or rebooting the system.

  • Page 9: Physical Description

    Physical Description The following sections provide information about the connectors, controls, and indicators that are available on the front and rear panels of the DM-NVX-DIR-80, DM-NVX-DIR-160, and DM-NVX-DIR-ENT. DM-NVX-DIR-80 and DM-NVX-DIR-160 The following illustration shows the front and rear panels of the DM-NVX-DIR-80 and DM-NVX-DIR-160.
  • Page 10 Power Button: Push button, initiates boot up or shutdown ⑥ NOTE: If the device is powered on, pressing the Power button for less than 5 seconds enables a normal shutdown. Pressing the Power button for 5 seconds forces the device to shut down. SERVICE: For factory use only ⑦...

  • Page 11: Dm-Nvx-Dir-Ent

    DM-NVX-DIR-ENT The following illustration shows the front and rear panels of the DM-NVX-DIR-ENT. DM-NVX-DIR-ENT Front and Rear Panels Power Button: Push button, initiates boot up or shutdown ① NOTE: If the device is powered on, pressing the Power button for less than 5 seconds allows a normal shutdown.
  • Page 12 1000BASE-X/10GBASE-X Ethernet ports for web browser, endpoint, and control traffic; Accept Crestron SFP-1G or SFP-10G series SFP/SFP+ transceiver modules NOTE: Ethernet ports 9-12 connect to video or control networks. The ports provide access to the DM-NVX-DIR-ENT software and allow configuration of the software.

  • Page 13: Specifications

    Specifications For product specifications of DM NVX Director® network appliances, refer to the following product pages on the Crestron website: DM-NVX-DIR-80 DM-NVX-DIR-160 DM-NVX-DIR-ENT Product Manual — Doc. 8241E DM-NVX-DIR Series • 9...

  • Page 14: Installation

    Installation For information about installing DM NVX Director network appliances, refer to the following documentation on the Crestron website: DM-NVX-DIR-80/DM-NVX-DIR-160 Quick Start DM-NVX-DIR-ENT Quick Start 10 • DM-NVX-DIR Series Product Manual — Doc. 8241E...

  • Page 15: Configuration

    Configuration NOTE: Prior to configuration, ensure that the latest firmware is running on the device. For instructions to update the firmware, refer to Updating Firmware. DM-NVX-DIR devices include an integrated web server that provides a web interface for viewing device status and managing DM NVX encoders/decoders in an AV network. This section provides information about the following: Accessing the web interface Navigating the web interface...
  • Page 16 To find the IP address of any of the connected Ethernet ports, use the Device Discovery Tool in the Crestron Toolbox™ software. 3. Do either of the following: If no user account has been created, the Create User page opens. Continue with step 4 to create an account.
  • Page 17 Create User Page To create a user account: a. In the Username text box, enter a username. The username is not case sensitive. b. In the Password text box, enter a password using a minimum of 8 characters. The password is case sensitive. c.

  • Page 18: Navigating The Web Interface

    To sign in to the device: a. In the Username text box, enter the username. The username is not case sensitive. b. In the Password text box, enter the password. The password is case sensitive. c. Select Sign In. The web interface opens. Navigating the Web Interface After signing in to the web interface, the web interface appears as shown in the sample screen below.

  • Page 19: Saving Configuration Changes

    In addition, an Action menu is provided in the upper-right corner of the web interface. The Action menu enables configuration changes to be saved (refer to Saving Configuration Changes information). The Action menu also enables the following device management functions to be performed: Updating firmware Restoring factory default settings Rebooting the device...
  • Page 20 Action Menu - Save Changes Menu Item Enabled Do either of the following: To save one or more configuration changes, Select Save Changes. To undo the newly entered configuration changes and revert to the previously saved settings, select the drop-down arrow to the right of the Save Changes menu item and then select Revert.

  • Page 21: Viewing Status Information

    Viewing Status Information By default, the Status page is displayed after the web interface is accessed. To access the Status page if it is not displayed, select Status in the navigation bar. Sample Status Page (DM-NVX-DIR-ENT Shown) Product Manual — Doc. 8241E DM-NVX-DIR Series •...

  • Page 22: Configuring Network Settings

    The Status page displays the model name, serial number, firmware version, and hostname of the DM-NVX-DIR device. Information about each of the Ethernet ports on the device is also displayed: For the DM-NVX-DIR-ENT, the Status page displays information about Ethernet ports 1- 12 in the Network Adaptor 1-12 sections.
  • Page 23 Sample Network Page (DM-NVX-DIR-ENT Shown) Refer to the configuration guidelines that follow. Host Name: In the text box, enter the desired host name to identify the device on the network. The host name is restricted to the letters a to z (not case sensitive), the digits 0 to 9, and the hyphen.
  • Page 24 In each Network Adaptor section, configure the following as required for each Ethernet port: Domain Name Suffix: In the text box, enter the appropriate domain name suffix. Arrangement: Select the appropriate radio button to select the desired method by which the IP address is to be specified for the device: Obtain an IP address automatically.

  • Page 25: Configuring Device Settings

    Configuring Device Settings To configure device settings: In the navigation bar, select Device. The Device page opens. Device Page (DM-NVX-DIR-ENT Shown) The Device page consists of the following sections: Firmware Display Control System Application Management Product Manual — Doc. 8241E DM-NVX-DIR Series •...

  • Page 26: Firmware

    Firmware The Device page provides a Firmware section, which displays the firmware version, model name, and serial number of the DM-NVX-DIR device. The Firmware section also controls whether DM NVX endpoints on the network can be automatically discovered by the DM-NVX-DIR device. To view firmware-related information or to control automatic discovery functionality of DM NVX endpoints: In the navigation bar, select Device and then go to Firmware.

  • Page 27: Display

    Display The MSG LED on the DM-NVX-DIR device is used to identify the location of the device in a rack. When turned on, the LED lights blue. To turn the MSG LED on or off: In the navigation bar, select Device and then go to Display. Device Page - Display For Unit Identification, do either of the following: Select the ON button to turn on the MSG LED.

  • Page 28: Control System

    Control System A single control system, referred to as the Global Control System, can be assigned to all domains simultaneously. NOTE: The Global Control System will be used as the default control system for all domains unless a different control system is assigned at the domain level. For additional information, refer to Domain Control System.

  • Page 29: Application Management

    Application Management To change the username and password of the DM-NVX-DIR device: In the navigation bar, select Device and then go to Application Management. Device Page - Application Management Change the username and password as follows: In the Username text box, enter the desired username. The maximum number of characters is 128.

  • Page 30: Using The Dashboard

    1. Download the latest firmware file (*.zip) of the DM NVX endpoints to your computer. The firmware file can be found at www.crestron.com/firmware. 2. Using the Search box or the Device Model drop-down list on the Dashboard page, find the desired model for which firmware is to be upgraded.
  • Page 31 3. In the Dashboard table, do the following to enable selection of the desired endpoints for firmware upgrade: a. In the drop-down list below the Domain heading, select ALL to list the endpoints in all domains (default setting) or select the desired domain number to list the endpoints within a particular domain.
  • Page 32 : The device mode (transmitter or receiver) configured on the endpoint is being reconfigured to match the device mode selected when the endpoint was added to the domain. : No network connection exists between the endpoint and the DM- NVX-DIR device due to reasons such as the following: The DM-NVX-DIR device cannot access the endpoint with the provided credentials.
  • Page 33 5. Navigate to the firmware file on the computer, select the file, and then select Open. A Confirmation dialog box opens, prompting for confirmation to upload the firmware file. Confirmation Dialog Box for Uploading Firmware File 6. Select OK. The Uploading file dialog box opens, indicating the progress of the upload of the firmware file.

  • Page 34: Adding A Domain

    Adding a Domain A domain is a logical grouping of DM NVX endpoints that operate as a single switching entity, enabling individual subsystems to be arranged and controlled independently on the AV network. A DM-NVX-DIR device automatically discovers each DM NVX endpoint on the network and enables each endpoint to be assigned as a logical input or output within a domain: The DM-NVX-DIR-80 supports a maximum of 1 domain.
  • Page 35 Add Domain Page The Add Domain page provides an Endpoint Map section. Do the following: 1. Enter domain identification and multicast information: Display Name: Enter a meaningful domain name to identify the domain on the network. The default domain names are numbered consecutively as DOMAIN 1, DOMAIN 2, and so on.
  • Page 36 NOTE: The Domain Number must correspond to the XIO Domain slot number used in the SIMPL program. For example, if the Domain Number is assigned to 1 in the web interface, the corresponding XIO Domain slot number in the SIMPL program must be Slot-01 : XIO-Domain : XIO Domain.
  • Page 37 Start Address: Enter the starting multicast address of the Custom Multicast Range. The starting address must end with 0 or an even number (2, 4, 6, or 8). NOTE: Multicast addresses can start at 224.0.2.0 and end at 239.255.255.254, excluding 239.255.255.250 and 239.255.255.253. The first DM NVX endpoint in the domain is assigned the starting address.

  • Page 38: Importing A Device Map

    Importing a Device Map A device map consists of a DM-NVX-DIR domain configuration that can be imported or exported as an .xml file. A device map that was exported from a DM-NVX-DIR device being replaced can be imported into the replacement DM-NVX-DIR device. (For information about exporting a device map, refer to Exporting a Device Map.)
  • Page 39 Example of Input Assignments and Output Assignments Input Assignments and Output Assignments provide the following information: #: Indicates the number of the device based on the order in which the device was added to the input or output assignments list. To list the devices based on ascending or descending numerical order, use the scroll arrows to the right of the # heading.
  • Page 40 Capability: Provides icons representing the capabilities of the device: : Purple icon represents DM NAX™ (AES67) audio. : Blue icon represents audio/video, which consists of HDMI® or analog audio and HDMI video. : Orange icon represents USB data from the DEVICE or HOST port on a DM NVX endpoint.
  • Page 41 2. Select OK to save the domain. The saved domain is added to the navigation bar, and the Manage Device Credentials dialog box opens. Manage Device Credentials Dialog Box By default, the Default credentials (admin/admin) or no user account checkbox is selected. The checkboxes of all DM NVX endpoints from the device map are also selected.
  • Page 42 For DM NVX endpoints with an existing user account, deselect the Default credentials (admin/admin) or no user account checkbox, enter the username and password, and then continue with step 4. 4. Select OK to assign the credentials to the DM NVX endpoints. NOTE: If, for some reason, an error occurs relating to credentials for a particular DM NVX endpoint, select the IP address of the endpoint and set the username and password using the web interface of the endpoint.
  • Page 43 Addition of New Domain Product Manual — Doc. 8241E DM-NVX-DIR Series • 39...

  • Page 44: Selecting The Endpoints

    Selecting the Endpoints A DM-NVX-DIR device can automatically discover DM NVX endpoints on the network. The desired endpoints can then be selected and added to a domain. NOTE: In order for the DM-NVX-DIR device to be able to automatically discover DM NVX endpoints, Auto Discover Enabled must be enabled in the Device >...
  • Page 45 Add Endpoints as Transmitters or Receivers To add endpoints as transmitters or receivers: 1. In the Endpoint Map section of the Add Domain page, go to the Discover & Acquire Endpoints section. Add Domain Page, Discover & Acquire Endpoints 2. Do the following: To add endpoints as transmitters: In the Device Type drop-down list, select NVX Transmitters (default setting) and then continue with step 3.
  • Page 46 3. If desired, use the Start and Stop buttons to start and stop the Acquire process. Both buttons function as a toggle. By default, the Start button is activated (shaded blue) and the DM-NVX-DIR device automatically starts to acquire the endpoints. To deactivate the Start button and stop additional endpoints from being acquired, select the Start button.
  • Page 47 Using the Available Devices table, do the following: Select the desired endpoints to be added to the domain based on the selected device type (NVX Transmitters or NVX Receivers): To select all DM NVX endpoints in the table, select the checkbox in the topmost cell of the first column.
  • Page 48 2. Select the Add button. Add Button If NVX Transmitters is the selected device type, the selected endpoints are added to the Input Assignments table. If NVX Receivers is the selected device type, the selected endpoints are added to the Output Assignments table. NOTE: As as alternative to selecting endpoints and then selecting the Add button, endpoints can be dragged from the Available Devices table and dropped into the Input Assignments or Output Assignments table as required.
  • Page 49 Example of Input Assignments and Output Assignments Product Manual — Doc. 8241E DM-NVX-DIR Series • 45...
  • Page 50 NOTES: For a DM NVX transmitter/receiver endpoint, the endpoint is available for addition to the domain as a transmitter or receiver. If the endpoint is added to the Input Assignments table but the operating mode of the endpoint is configured as a receiver, the operating mode will automatically be reconfigured as a transmitter when the domain is saved.
  • Page 51 IP Address: Indicates the IP address of the device. Selecting the IP address provides access to the web interface of the device. To list the devices based on the ascending or descending numerical order of the IP address, use the scroll arrows to the right of the IP Address heading. For information about saving the domain, refer to Save the Domain.
  • Page 52 3. Select OK to save the domain. The saved domain is added to the navigation bar, and the Manage Device Credentials dialog box opens. Manage Device Credentials Dialog Box By default, the Default credentials (admin/admin) or no user account checkbox is selected. The checkboxes of all DM NVX endpoints in the domain are also selected.
  • Page 53 For DM NVX endpoints with an existing user account, deselect the Default credentials (admin/admin) or no user account checkbox, enter the username and password, and then continue with step 5. 5. Select OK to assign the credentials to the DM NVX endpoints. NOTE: If, for some reason, an error occurs relating to credentials for a particular DM NVX endpoint, select the IP address of the endpoint and set the username and password using the web interface of the endpoint.
  • Page 54 Addition of New Domain 50 • DM-NVX-DIR Series Product Manual — Doc. 8241E...

  • Page 55: Global Domain Routing

    Global Domain Routing Global domain routing supports interdomain routing, which enables inputs (transmitters) within a single domain to be routed to outputs (receivers) of one or more other domains. Inputs within a single domain can also be routed to outputs within the same domain. NOTES: If interdomain routing is not desired, routing inputs to outputs within a single domain can also be accomplished by going to the desired domain in the navigation bar and...
  • Page 56 Global Domain Routing Page, 1 of 2 (Sample Page Shown) 52 • DM-NVX-DIR Series Product Manual — Doc. 8241E...
  • Page 57 Global Domain Routing Page, 2 of 2 (Sample Page Shown) The Global Domain Routing provides an AV routing matrix consisting of inputs and outputs for one or more domains. The inputs are shaded green and are listed vertically on the left side of the matrix.
  • Page 58 A Search box is provided in the upper-right corner above the AV routing matrix. Inputs and outputs can be found by searching for input names, output names, and other data related to the endpoints. The Routing page provides the following routing controls: Signal type checkboxes: Audio/Video (HDMI or analog audio and HDMI video), USB, and DM NAX checkboxes control whether the associated signal type can be routed or unrouted.
  • Page 59 Signal type icon buttons: Represent the three signal types to be routed: DM NAX, Audio/Video, and USB. By default, the icon buttons are shaded gray indicating that the signal types are not routed. When the signal types are routed, the icon buttons appear as follows: : Solid purple icon represents routed DM NAX (AES67) audio.
  • Page 60 checkboxes are not selected, selecting the cell a second time will unroute only the signal types whose checkboxes are selected. After any of the signal types have been unrouted in a cell and need to be routed again or for the first time, select the signal type checkboxes corresponding to the signal types and then select the cell.
  • Page 61 Signal Routing Map Example for an Input To view the signal routing map for an output, select the output (shaded blue). The signal routing map for the output is displayed. Product Manual — Doc. 8241E DM-NVX-DIR Series • 57...

  • Page 62: Modifying A Domain

    Signal Routing Map Example for an Output To search for an input or output, enter the input or output name in the Search box located in the upper-left corner above the map. To close the signal routing map for an input or output, select Close.
  • Page 63 To route inputs to outputs within a single domain: In the navigation bar, go to the desired domain, and then select Routing. The Domain Routing page opens, providing an AV routing matrix for the desired domain within the network. Depending on the number of inputs and outputs being viewed simultaneously, multiple Domain Routing pages may result.
  • Page 64 Domain Routing Page, 2 of 2 (Sample Page Shown) Domain Routing provides an AV routing matrix consisting of inputs and outputs for a single domain. The inputs are shaded green and are listed vertically on the left side of the matrix. The inputs are identified by the domain number and the name assigned to the input.
  • Page 65 The Routing page provides the following routing controls: Signal type checkboxes: Audio/Video (HDMI or analog audio and HDMI video), USB, and DM NAX checkboxes control whether the associated signal type can be routed or unrouted. If a signal type is to be routed or unrouted, the corresponding checkbox must be selected.
  • Page 66 : Solid blue icon represents audio/video, which consists of HDMI or analog audio and HDMI video. The Audio/Video checkbox at the top of the Routing page must be selected in order to route or unroute HDMI or analog audio and HDMI video. If the signal is unrouted, the icon is shaded gray ( NOTE: If the Audio/Video icon continuously flashes blue, a routing problem exists, for example, a DM NVX endpoint is offline.
  • Page 67 Route Update Dialog Box To route signals based on the selected signal types (excluding USB), selecting Route All routes the associated signal types from the input to all outputs. To clear the signal types for all outputs, select Clear All. If the USB signal type checkbox is selected, USB is ignored when the Route Update dialog box is used to route or clear USB signals for all outputs.

  • Page 68: Domain Endpoint Map

    Signal Routing Map Example for an Output To search for an input or output, enter the input or output name in the Search box located in the upper-left corner above the map. To close the signal routing map for an input or output, select Close.
  • Page 69 Domain Endpoint Map Page (Sample Screen Shown) Using the Domain Endpoint Map page, perform any of the following tasks as required: Modify domain identification and multicast information Delete a domain Import a device map Export a device map Manage credentials Product Manual —...
  • Page 70 Add endpoints Remove endpoints NOTE: To save certain changes on the Endpoint Map page, a Save button is provided. Depending on the change that is being made, a message appears in red below the Save button, indicating that the change must be saved. To save one or more changes, select the Save button.
  • Page 71 The combination of Domain Number and Multicast Offset determines the Multicast Range, which must be unique for each domain. Custom Multicast Range: (Optional) Specifies a Custom Multicast Range when the checkbox is selected and Start Address. Per Device Allocation, and Device are set under Custom Multicast Assignment.
  • Page 72 Device: Enter or select the number of DM NVX endpoints to be assigned to the domain: For the DM-NVX-DIR-80, values range from 2 to 80. For the DM-NVX-DIR-160, values range from 2 to 160. For the DM-NVX-DIR-ENT, values range from 2 to 1000. The Multicast Range is displayed.
  • Page 73 2. Select OK to save the domain. A message highlighted in green appears in the upper-right corner of the web page indicating that one or more changes have been saved successfully. If a change was made to the domain number, multicast offset, or multicast range, the Save Domain dialog box also appears, indicating that multicast addresses are being assigned.
  • Page 74 Delete a Domain To delete a domain: 1. In the navigation bar, go to the domain to be deleted and then select Endpoint Map. The Domain Endpoint Map page opens. Domain Endpoint Map Page (Sample Screen Shown) 2. Select the Delete button. 70 •...
  • Page 75 Endpoint Map Page - Delete Domain The Remove Domain dialog box opens, providing a warning that the domain will be permanently removed. Remove Domain Dialog Box 3. Select OK to delete the domain. Import a Device Map A device map consists of a DM-NVX-DIR domain configuration that can be imported or exported as an .xml file.
  • Page 76 To import a device map on the Domain Endpoint Map page: 1. In the navigation bar, go to the domain for which a device map is to be imported and then select Endpoint Map. The Domain Endpoint Map page opens. Domain Endpoint Map Page (Sample Screen Shown Without an Existing Domain Configuration) 2.
  • Page 77 3. Navigate to the location of the device map file that is to be imported, and then select Open. The device map is imported into the domain. DM NVX transmitter endpoints are automatically added to the Input Assignments table, and DM NVX receiver endpoints are automatically added to the Output Assignments table.
  • Page 78 4. Save the device map as follows: a. Select the Save button. (Alternatively, Save Changes in the Action Menu can be selected.) A Confirmation dialog box opens, prompting for confirmation that the domain be saved. Confirmation Dialog Box for Saving the Domain b.
  • Page 79 Four DM NVX endpoints are listed at a time. All endpoints in the table can be viewed by using the scroll arrows at the bottom of the table. The IP address, host name, and status (ONLINE or OFFLINE) of each DM NVX endpoint is displayed. Selecting the IP address provides access to the web interface of the endpoint.
  • Page 80 Save Domain Dialog Box - Complete e. Select OK to close the dialog box. 76 • DM-NVX-DIR Series Product Manual — Doc. 8241E...
  • Page 81 Export a Device Map A device map consists of a DM-NVX-DIR domain configuration that can be imported or exported an .xml file. A device map can be exported to your computer to provide a backup of a current domain configuration or for use by a replacement DM-NVX-DIR device if necessary. To export a device map: 1.
  • Page 82 Domain Endpoint Map Page - Export Device Map The device map is downloaded to the Downloads folder of your computer. 78 • DM-NVX-DIR Series Product Manual — Doc. 8241E...
  • Page 83 Manage Credentials For security purposes, the password of all endpoints in a domain can be changed. Alternatively, a new user account can be created. To change the password or to create a new user account: 1. In the navigation bar, go to the desired domain and then select Endpoint Map. The Domain Endpoint Map page opens.
  • Page 84 2. Select the Manage button. Domain Endpoint Map Page - Credential Management The Change Domain Password dialog box opens. Change Domain Password Dialog Box 80 • DM-NVX-DIR Series Product Manual — Doc. 8241E...
  • Page 85 The Change Domain Password dialog box provides a table listing all DM NVX endpoints in the domain. For each endpoint, the following information is provided: Domain: Transmitter endpoints are listed based on the domain number followed by the number of the transmitter position in the Input Assignments table of a domain endpoint map.
  • Page 86 NOTE: If, for some reason, an error occurs relating to credentials for a particular DM NVX endpoint, select the IP address of the endpoint and set the credentials using the web interface of the endpoint. The DM-NVX-DIR device is blocked from accessing the endpoint for 24 hours.
  • Page 87 To add endpoints to a domain: 1. In the navigation bar, go to the desired domain and then select Endpoint Map. The Domain Endpoint Map page opens. Domain Endpoint Map Page (Sample Screen Shown) 2. In the Discover & Acquire Endpoints section, do the following: To add endpoints as transmitters: In the Device Type drop-down list, select NVX Transmitters (default setting) and then continue with step 3.
  • Page 88 To add endpoints as receivers: In the Device Type drop-down list, select NVX Receivers and then continue with step 3. 3. If desired, use the Start and Stop buttons to start and stop the Acquire process. Both buttons function as a toggle. By default, the Start button is activated (shaded blue) and the DM-NVX-DIR device automatically starts to acquire the endpoints.
  • Page 89 Using the Available Devices table, do the following: Select the desired endpoints to be added to the domain based on the selected device type (NVX Transmitters or NVX Receivers): To select all DM NVX endpoints in the table, select the checkbox in the topmost cell of the first column.
  • Page 90 2. Select the Add button. Add Button If NVX Transmitters is selected as the Device Type, selected DM NVX endpoints are added to the Input Assignments table. If NVX Receivers is selected as the Device Type, selected DM NVX endpoints are added to the Output Assignments table. NOTE: As as alternative to selecting endpoints and then selecting the Add button, endpoints can be dragged from the Available Devices table and dropped into the Input Assignments or Output Assignments table as required.
  • Page 91 Example of Additional Endpoints Added to Input Assignments Product Manual — Doc. 8241E DM-NVX-DIR Series • 87...
  • Page 92 3. Select the Save button to save the domain. Alternatively, Save Changes can be selected in the Action menu. A Confirmation dialog box opens, prompting for confirmation that the domain be saved. Confirmation Dialog Box for Saving the Domain 4. Select OK to save the domain. dialog box opens.
  • Page 93 NOTE: Do not deselect the checkbox of any of the DM NVX endpoints listed in the table. The same credentials must be used for all DM NVX endpoints in the domain. 5. To be able to use the current credentials for all DM NVX endpoints listed in the table, do either of the following: For DM NVX endpoints using admin/admin as the default credentials or no user account, ensure that the Default credentials (admin/admin) or no user account...
  • Page 94 Remove Endpoints If desired, DM NVX endpoints can be removed from a domain. All input or output assignments can be removed simultaneously or can be removed on an individual basis. To remove endpoints from a domain: 1. Select the Input Assignments or Output Assignments—or both—to be removed from the corresponding table: If all input assignments are to be removed simultaneously, select the Select All...
  • Page 95 Example of Input and Output Assignments Individually Selected for Removal NOTE: To deselect an endpoint that is shaded blue, select the endpoint again. The blue shading is removed. When endpoints are selected and shaded blue, the Remove Device button is activated and shaded blue.
  • Page 96 Remove Device Dialog Box 3. Select OK to remove the devices. 4. Select the Save button to save the domain. Alternatively, Save Changes can be selected in the Action menu. A Confirmation dialog box opens, prompting for confirmation that the domain be saved. Confirmation Dialog Box for Saving the Domain 5.

  • Page 97: Domain Control System

    Save Domain Dialog Box - Complete 6. Select OK to close the dialog box. Domain Control System A single control system, referred to as the Global Control System, can be assigned to all domains simultaneously in the Control System section of the Device page. In addition, DM-NVX-DIR support of multiple control systems enables the Global Control System or another control system, referred to as a Domain Control System, to be assigned to each domain on an individual basis.
  • Page 98 2. Select either of the following radio buttons: Use Global Control System: Enables the Global Control System specified in the Device > Control System section of the web interface to be used. When assigning control systems on an individual basis, the Global Control System can be used for one or more domains.

  • Page 99: Management

    To update firmware from Release 2.0 to Release 3.0: 1. Download the latest compressed firmware file (*.zip) from www.crestron.com/firmware to a computer. 2. Extract the Release 3.0 .dat file from the .zip file and save the file to the desired folder on your computer.

  • Page 100: Updating Firmware From Release 3.0 To A Later Maintenance Release

    To update firmware from Release 3.0 to a later Release 3.0 maintenance release: 1. Download the latest compressed firmware file (*.zip) from www.crestron.com/firmware to a computer. 2. Extract the Release 3.0 .csf file from the .zip file and save the file to the desired folder on your computer.
  • Page 101 Confirmation Dialog Box for Saving All Domain Endpoint Maps 4. Do either of the following: If endpoint maps are already saved, select OK. File Explorer opens. Continue with step 5. If endpoint maps need to be saved, select Cancel and then save the endpoint maps. Repeat steps 3 and 4, and then continue with step 5.

  • Page 102: Restoring Factory Default Settings

    Restoring Factory Default Settings To restore factory default settings: 1. In the Action menu located in the upper-right corner of the web interface, select Restore Device. Action Menu - Restore Device A Confirmation dialog box opens, prompting for confirmation that all domains and configurations be removed.
  • Page 103 2. Select OK. The Restore progress bar appears, indicating the progress of restoring the device to factory default settings. Restore Progress Bar When the process has completed, the Create User page opens, enabling a user account to be created. Create User Page After a user account is created, the Sign In page opens, enabling sign-in to the device.
  • Page 104 Sign In Page 100 • DM-NVX-DIR Series Product Manual — Doc. 8241E...

  • Page 105: Rebooting The Device

    Rebooting the Device To reboot the device: 1. In the Action menu located in the upper-right corner of the web interface, select Reboot Device. Action Menu - Reboot Device A Confirmation dialog box opens, prompting for confirmation that the device be rebooted. Confirmation Dialog Box for Rebooting the Device Product Manual —...
  • Page 106 2. Select The Reboot progress bar appears, indicating the progress of the reboot process. Reboot Progress Bar When the reboot process has completed, the Sign In page opens, enabling sign-in to the device. Sign In Page 102 • DM-NVX-DIR Series Product Manual —...

  • Page 107: Uploading A Configuration File

    Uploading a Configuration File A configuration file (*.tgz) consists of all domain configurations on a DM-NVX-DIR device. A configuration file that was downloaded from a DM-NVX-DIR device being replaced can be uploaded to the replacement DM-NVX-DIR device. To upload a configuration file to a DM-NVX-DIR device: 1.
  • Page 108 3. Select OK to confirm that all attributes and domains (if any) can be overwritten. The Uploading File dialog box opens, indicating that the *.tgz file is being uploaded. When upload process is complete, the Uploading File dialog box indicates that the file is uploaded.

  • Page 109: Downloading A Configuration File

    Downloading a Configuration File A configuration file (*.tgz) consists of all domain configurations on a DM-NVX-DIR device. A configuration file can be downloaded to a computer for use as a backup configuration file or for uploading to a replacement DM-NVX-DIR device. To download a configuration file from a DM-NVX-DIR device to a computer: In the Action menu located in the upper-right corner of the web interface, select Download Configuration.

  • Page 110: Downloading Message Logs

    Downloading Message Logs Message logs can be downloaded to a computer for diagnostic purposes. The message logs are compressed and downloaded as a .log.gz file. To download message logs: 1. In the Action menu located in the upper-right corner of the web interface, select Download Logs.

  • Page 111: Troubleshooting

    Troubleshooting The following table provides troubleshooting information. If additional assistance is required, contact Crestron Technical Support at www.crestron.com/Support. DM-NVX-DIR Series Troubleshooting Problem Possible Causes Corrective Actions A new configuration from a The DM-NVX-DIR Refresh the DM-NVX-DIR web page or sign in...
  • Page 112 Check the DM NVX transmitters that are not configured using the DM-NVX-DIR device to verify that the transmitters are not using duplicate multicast addresses. The Crestron Toolbox The DM-NVX-DIR Click the Discover Devices button in the Device Device Discovery Tool does...
  • Page 113 Problem Possible Causes Corrective Actions The route for a DM NVX A DM NVX In the web interface of the DM NVX endpoint is set on the transmitter may transmitter, check the stream status. If the Routing page of the DM- have streaming set stream is in the Stopped state, start the NVX-DIR web interface, but...
  • Page 114 Problem Possible Causes Corrective Actions DM NVX endpoints The domain Configure the domain of the DM-NVX-DIR controlled by a DM-NVX- configuration is device to match the programmed domain in DIR device do not connect incorrect. SIMPL Windows. to the control system Verify that the Domain Number in the web interface matches the slot number in the programmed domain in SIMPL Windows.

  • Page 115: Resources

    Crestron True Blue Support Crestron Resource Library Crestron Training Institute (CTI) Portal Programmer and Developer Resources help.crestron.com: Provides help files for Crestron programming tools such as SIMPL, SIMPL#, and Crestron Toolbox™ software developer.crestron.com: Provides developer documentation for Crestron APIs, SDKs, and other development tools Product Certificates To search for product certificates, refer to support.crestron.com/app/certificates.
  • Page 116 Product Manual — Doc. 8241E Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 03/31/23 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

This manual is also suitable for:

Dm nvx director dm-nvx-dir-80Dm nvx director dm-nvx-dir-160Dm nvx director dm-nvx-dir-entDm-xio-dir-80Dm-xio-dir-160Dm-xio-dir-ent

Table of Contents

Save PDF