Crestron DM-NVX-DIR-80 Product Manual
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Crestron DM-NVX-DIR-80 Product Manual

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DM NVX Director® Network AV
Switching Appliances
DM-NVX-DIR-80
DM-NVX-DIR-160
DM-NVX-DIR-ENT
Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron DM-NVX-DIR-80

  • Page 1 DM NVX Director® Network AV Switching Appliances DM-NVX-DIR-80 DM-NVX-DIR-160 DM-NVX-DIR-ENT Product Manual Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Multicast Address Control Credential Management of DM NVX Endpoints Multiple Control System Support (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) Copper or Fiber Ethernet Connectivity (DM-NVX-DIR-ENT Only) Redundant Power Supplies (DM-NVX-DIR-ENT Only) Physical Description DM-NVX-DIR-80 and DM-NVX-DIR-160 DM-NVX-DIR-ENT Specifications Installation Configuration Accessing the Web Interface...
  • Page 4 Restoring Factory Default Settings Rebooting the Device Restarting Applications Uploading a Configuration File Downloading a Configuration File Downloading Message Logs Troubleshooting Resources Related Documentation Crestron Support and Training Programmer and Developer Resources Product Certificates ii • Contents Product Manual — Doc. 8241F...

  • Page 5: Overview

    DM NVX® encoder and decoder endpoints, routing AV signals, and simplifying integration with one or more Crestron® control systems. The network appliances eliminate the need for physical matrix switchers, replacing them with the virtual equivalent running on the AV network.

  • Page 6: Simple And Flexible Configuration

    The DM-NVX-DIR-80 supports a maximum of 80 DM NVX endpoints and 1 domain. The DM-NVX-DIR-160 supports a maximum of 160 DM NVX endpoints and 20 domains.

  • Page 7: Multicast Address Control

    (DM-NVX-DIR-160 and DM-NVX-DIR-ENT Only) A DM NVX Director network appliance supports Crestron 3-Series® or later control systems. For the DM-NVX-DIR-160 and DM-NVX-DIR-ENT, a single control system, referred to as the Global Domain control system, can be assigned to all domains simultaneously. In addition, support of multiple control systems enables the Global Domain control system or another control system, referred to as a Domain control system, to be assigned to each domain on an individual basis.

  • Page 8: Redundant Power Supplies (Dm-Nvx-Dir-Ent Only)

    Redundant Power Supplies (DM-NVX-DIR-ENT Only) Onboard dual redundant power supplies provide enhanced reliability for demanding applications. In the unlikely event of an individual power supply fault, the DM-NVX-DIR-ENT will continue to operate unhindered on only one functioning power supply. A modular, hot-swappable design allows either power supply to be replaced in seconds from the rear panel without powering down or rebooting the system.

  • Page 9: Physical Description

    The following illustration shows the front and rear panels of the DM-NVX-DIR-80 and DM-NVX-DIR-160. NOTE: With the exception of the model name, the front panels of the DM-NVX-DIR-80 and DM-NVX-DIR-160 are identical to one another. The rear panel of the DM-NVX-DIR-80 is identical to the rear panel of the DM-NVX-DIR-160.
  • Page 10 Amber LED, indicates Ethernet activity NOTE: Ethernet ports 1-4 connect to video or control networks. The ports provide access to the DM-NVX-DIR-80/DM-NVX-DIR-160 software and allow configuration of the software. The ports are independent of each other and have different network settings.

  • Page 11: Dm-Nvx-Dir-Ent

    DM-NVX-DIR-ENT The following illustration shows the front and rear panels of the DM-NVX-DIR-ENT. DM-NVX-DIR-ENT Front and Rear Panels Power Button: Push button, initiates boot up or shutdown ① NOTE: If the device is powered on, pressing the Power button for less than 5 seconds allows a normal shutdown.
  • Page 12 1000BASE-X/10GBASE-X Ethernet ports for web browser, endpoint, and control traffic; Accept Crestron SFP-1G or SFP-10G series SFP/SFP+ transceiver modules NOTE: Ethernet ports 9-12 connect to video or control networks. The ports provide access to the DM-NVX-DIR-ENT software and allow configuration of the software.

  • Page 13: Specifications

    Specifications For product specifications of DM NVX Director network appliances, refer to the following product pages on the Crestron website: DM-NVX-DIR-80 DM-NVX-DIR-160 DM-NVX-DIR-ENT Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 9...

  • Page 14: Installation

    Installation For information about installing DM NVX Director network appliances, refer to the following documentation on the Crestron website: DM-NVX-DIR-80/DM-NVX-DIR-160 Quick Start DM-NVX-DIR-ENT Quick Start 10 • DM NVX Director® Network AV Switching Appliances Product Manual — Doc. 8241F...

  • Page 15: Configuration

    Configuration NOTE: Prior to configuration, ensure that the latest firmware is running on the device. For instructions to update the firmware, refer to Updating Firmware. DM NVX Director network appliances include an integrated web server that provides a web interface for viewing device status and managing DM NVX encoders/decoders in an AV network. This section provides information about the following: Accessing the web interface Navigating the web interface...
  • Page 16 DM NVX devices, and the network of the control system (if present). For the DM-NVX-DIR-80 and DM-NVX-DIR-160, RJ-45 Ethernet ports 1-4 provide access to the DM NVX Director software and enable configuration of the software. By default, DHCP is enabled for ports 1-3, enabling each port to be assigned a different IP address automatically.
  • Page 17 Create User Page To create a user account: a. In the Username text box, enter a username. The username is not case sensitive. b. In the Password text box, enter a password using a minimum of 8 characters. The password is case sensitive. c.

  • Page 18: Navigating The Web Interface

    To sign in to the device: a. In the Username text box, enter the username. The username is not case sensitive. b. In the Password text box, enter the password. The password is case sensitive. c. Click Sign In. The web interface opens. Navigating the Web Interface After signing in to the web interface, the web interface appears as shown in the sample screen below.

  • Page 19: Saving Configuration Changes

    In addition to the navigation bar, an Action menu is provided in the upper-right corner of the web interface. Action Menu The Action menu enables configuration changes to be saved (refer to Saving Configuration Changes for information). The Action menu also enables the following device management functions to be performed: Updating firmware Restoring factory default settings Rebooting the device...
  • Page 20 Action Menu - Save Changes and Revert Menu Items Disabled After one or more configuration settings are changed and the changes must be saved manually, the Save Changes menu item is enabled. Action Menu - Save Changes Menu Item Enabled Do either of the following: To save one or more configuration changes, click Save Changes.
  • Page 21 Action Menu - Revert Menu Item Enabled Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 17...

  • Page 22: Viewing Status Information

    Viewing Status Information By default, the Status page is displayed after the web interface is accessed. To access the Status page if it is not displayed, click Status in the navigation bar. Sample Status Page (DM-NVX-DIR-ENT Shown) 18 • DM NVX Director® Network AV Switching Appliances Product Manual —...

  • Page 23: Configuring Network Settings

    For the DM-NVX-DIR-ENT, the Status page displays information about Ethernet ports 1- 12 in the Network Adaptor 1-12 sections. For the DM-NVX-DIR-160 and DM-NVX-DIR-80, the Status page displays information about Ethernet ports 1-4 in the Network Adaptor 1-4 sections. The Status page also displays information about the control system connection to the DM NVX Director network appliance.
  • Page 24 For the DM-NVX-DIR-ENT, configure network settings for Ethernet ports 1-12 in the Network Adaptor 1-12 sections. For the DM-NVX-DIR-160 and DM-NVX-DIR-80, configure network settings for Ethernet ports 1-4 in the Network Adaptor 1-4 sections. 20 • DM NVX Director® Network AV Switching Appliances...
  • Page 25 For the DM-NVX-DIR-ENT, the IP address of Ethernet port 6 defaults to a link-local address in the 169.254.xxx.xxx range. For the DM-NVX-DIR-80 and DM-NVX-DIR-160, the IP address of Ethernet port 4 defaults to a link-local address in the 169.254.xxx.xxx range.

  • Page 26: Configuring Device Settings

    Configuring Device Settings To configure device settings: In the navigation bar, click Device. The Device page opens. Device Page (DM-NVX-DIR-ENT Shown) The Device page consists of the following sections: Firmware Auto-Discovery Display Control System 22 • DM NVX Director® Network AV Switching Appliances Product Manual —...

  • Page 27: Firmware

    Application Management Firmware The Device page provides a Firmware section, which displays the firmware version, model name, and serial number of the DM NVX Director network appliance. The Firmware section also enables display of encryption and authentication certificate information. To view firmware-related information: In the navigation bar, click Device and then go to Firmware.

  • Page 28: Auto-Discovery

    The View Update Certificates dialog box displays the following information: The Encryption Certificate section displays the following: Issuer’s Organization (O), which is Crestron Electronics, Inc., and Common Name (CN), which is Crestron Firmware Encryption CA Subject's Organization (O), which is Crestron Electronics, Inc., and Common Name (CN), which is NVX Director Firmware Encryption Certificate.

  • Page 29: Display

    Device Page - Auto-Discovery To control automatic discovery of DM NVX endpoints, do either of the following: Set the toggle switch in the On position to enable automatic discovery of the endpoints (default setting). Set the toggle switch in the Off position to disable automatic discovery of the endpoints. Display The MSG LED on the DM NVX Director network appliance is used to identify the location of the device in a rack.

  • Page 30: Control System

    Control System A single control system, referred to as the Global Control System, can be assigned to all domains simultaneously. NOTE: The Global Control System will be used as the default control system for all domains unless a different control system is assigned at the domain level. For additional information, refer to Domain Control System.

  • Page 31: Application Management

    Application Management To change the username and password of the DM NVX Director network appliance: In the navigation bar, click Device and then go to Application Management. Device Page - Application Management Change the username and password as follows: In the Username text box, enter the desired username. The maximum number of characters is 128.

  • Page 32: Using The Dashboard

    1. Download the latest firmware file (*.zip) of the DM NVX endpoints to your computer. The firmware file can be found at www.crestron.com/firmware. 2. Using the Search box or the Device Model drop-down list on the Dashboard page, find one or more endpoints for which firmware is to be upgraded.
  • Page 33 3. In the Dashboard table, do the following to enable selection of the desired endpoints for firmware upgrade: a. In the drop-down list below the Domain heading, click ALL to list the endpoints in all domains (default setting) or click the desired domain number to list the endpoints within a particular domain.
  • Page 34 : No network connection exists between the endpoint and the DM NVX Director network appliance due to reasons such as the following: The DM NVX Director network appliance cannot access the endpoint with the provided credentials. The endpoint is not connected to the network. - (hyphen): The endpoint is a placeholder.
  • Page 35 5. Navigate to the firmware file on the computer, select the file, and then click Open. A Confirmation dialog box opens, prompting for confirmation to upload the firmware file. Confirmation Dialog Box for Uploading Firmware File 6. Click OK. The Uploading file dialog box opens, indicating the progress of the upload of the firmware file.

  • Page 36: Adding A Domain

    A DM NVX Director network appliance enables each endpoint to be assigned as a logical input or output within a domain: The DM-NVX-DIR-80 supports a maximum of 80 DM NVX endpoints and 1 domain. The DM-NVX-DIR-160 supports a maximum of 160 DM NVX endpoints among 20 domains.
  • Page 37 Add Domain Page The Add Domain page provides an Endpoint Map section, enabling configuration of the domain. To add a domain, configure the endpoint map as follows: Enter domain identification and multicast information. Assign endpoints to the domain. To save the domain, refer to Saving a New Domain.

  • Page 38: Entering Domain Identification And Multicast Information

    The default domain names are numbered consecutively as DOMAIN 1, DOMAIN 2, and so Domain Number: In the scrollable text box, enter or select a domain number: For the DM-NVX-DIR-80, the domain number must be set to 1. For the DM-NVX-DIR-160, the domain number must be set to a number ranging from 1 to 20.
  • Page 39 Transmitter Device Count: Enter or select the number of DM NVX endpoints to be assigned to the domain: For the DM-NVX-DIR-80, values range from 2 to 80. For the DM-NVX-DIR-160, values range from 2 to 160. For the DM-NVX-DIR-ENT, values range from 2 to 1000.

  • Page 40: Assigning Endpoints To A Domain

    multicast range will result in 64 multicast addresses (4 x 16) ranging from 239.100.100.0 to 239.100.100.63. Assigning Endpoints to a Domain To assign endpoints to a domain, do any of the following: Assign endpoints in the endpoint map. Assign endpoints using the Setup button.
  • Page 41 Assigning Discovered Endpoints to a Domain Assign discovered endpoints to a domain based on the desired operating mode (transmitter or receiver). To obtain a list of inputs (transmitters) available for addition to the domain: 1. Click the Inputs button (default setting). 2.
  • Page 42 To obtain a list of outputs (receivers) available for addition to the domain: 1. Click the Outputs button. 2. In the Device Type drop-down list, click NVX Receiver. Available DM NVX models that can function as receivers are listed in the Available Outputs table. Add Domain Page - Example of Available Outputs for Discovered Receivers The corresponding Available Inputs or Available Outputs table provides the following information:...
  • Page 43 Model: Indicates the model name of the DM NVX endpoint. To list the devices based on the ascending or descending alphanumeric order of the model name, use the scroll arrows to the right of the Model heading. Hostname: Indicates the hostname of the DM NVX endpoint. The default hostname is the model name followed by a hyphen and the MAC address of the device.
  • Page 44 To assign multiple endpoints simultaneously: Shift + click the desired consecutive endpoints and then drag and drop them into any location—including an existing row—of the corresponding Input Assignments or Output Assignments table. Control + click to select multiple endpoints on an individual basis in any order (ascending or descending) and then drag and drop them into any location—including an existing row—of the corresponding Input Assignments or Output Assignments table.
  • Page 45 Add Domain Page - Example of Output Assignments for Receivers The Input Assignments and Output Assignments tables provide the following information: #: Indicates the number of the device based on the order in which the device was added to the Input Assignments or Output Assignments table. To list the devices based on ascending or descending numerical order, use the scroll arrows to the right of the # heading.
  • Page 46 IP Address: Indicates the IP address of the device. Clicking the IP address provides access to the web interface of the device. To list the devices based on the ascending or descending numerical order of the IP address, use the scroll arrows to the right of the IP Address heading. If desired, assign endpoint placeholders to the domain.
  • Page 47 Add Domain Page - Default DM NVX Placeholders for Available Inputs (Transmitters) Add Domain Page - Default DM NVX Placeholders for Available Outputs (Receivers) Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 43...
  • Page 48 The corresponding Available Inputs or Available Outputs table provides the following information: #: Indicates the number of the placeholder based on the alphanumeric order of the placeholder name. Capability: For each capability (DM NAX, DM NVX, and DM NUX), the icon is shaded gray to indicate that the placeholder provides no capability ( Model: For transmitter placeholders, indicates the model name of all DM NVX endpoints that can function as a transmitter.
  • Page 49 Assigning a Specific DM NVX Endpoint Model Placeholder to a Domain To assign a specific DM NVX endpoint model placeholder to a domain: 1. Do either of the following: Drag and drop the desired placeholder into any location—including an existing row— of the corresponding assignments table.
  • Page 50 2. In the scrollable text box, enter or select the desired number of placeholders (the default setting is 1), and then click Done. Depending on the number of placeholders selected, one or more placeholders are added to the corresponding Input Assignments or Output Assignments table.
  • Page 51 Assigning Different DM NVX Endpoint Model Placeholders to a Domain Simultaneously To assign different DM NVX endpoint model placeholders to a domain simultaneously, do either or both of the following: Shift + click the desired consecutive endpoint model placeholders and then drag and drop them into any location—including an existing row—of the corresponding assignments table.
  • Page 52 Assigning Endpoints Using the Setup Button The Physical Assignment section located at the bottom of the Add Domain page controls the total number of minutes the Setup button can be used on the desired endpoints listed in the Available Inputs and Available Outputs tables to assign the endpoints to a domain. Add Domain Page - Physical Assignment To set the number of minutes that the Setup button can be used to assign the desired endpoints to a domain:...
  • Page 53 Importing a Device Map A device map consists of a DM NVX Director domain configuration that can be imported or exported as an .xml file. A device map that was exported from a DM NVX Director network appliance being replaced can be imported into the replacement DM NVX Director network appliance.
  • Page 54 1. In the Available Inputs or Available Outputs table, click the endpoint that is to be used to replace an assigned endpoint. The endpoint is shaded blue. Selection of Available Endpoint 2. In the corresponding Input Assignments or Output Assignments table, click the endpoint that is to be replaced.
  • Page 55 3. Click the Replace Device button. Replacement of Endpoint Assignment with Available Endpoint The Replace Device dialog box opens. If the replacement device is a different DM NVX model than the device being replaced, the dialog box indicates that the replacement device may not support all features and functionality of the device being replaced and prompts for confirmation that the device be replaced.
  • Page 56 Replace Dialog Box - Replacing DM NVX Device with Same DM NVX Model 4. Click OK to replace the device. The endpoint selected in step 1 replaces the endpoint selected in step 2. The endpoint selected in step 2 is removed from the domain and becomes an available endpoint. Removing Endpoints from a Domain Endpoints can be removed from the Input Assignments or Output Assignments table of a domain.
  • Page 57 1. Do either of the following: Click the endpoint to be removed. After the endpoint is shaded blue, click the Remove button. Removal of Endpoint by Clicking and Using the Remove Button Double-click the endpoint. The endpoint is shaded blue. Removal of Endpoint by Double-Clicking The Remove Device dialog box opens, indicating that the device will permanently be removed from the domain.
  • Page 58 Remove Device Dialog Box 2. Click OK. The selected device is removed from the domain and becomes an available endpoint listed in the Available Inputs or Available Outputs table as appropriate. Removing Multiple Endpoints Simultaneously To remove multiple endpoints simultaneously from a domain: 54 •...
  • Page 59 1. Do either of the following: Shift + click the desired consecutive endpoints. The endpoints are shaded blue, click the Remove button. Removal of Multiple Consecutive Endpoints Using Shift + Click and Remove Button Control + click to select multiple endpoints on an individual basis in any order (ascending or descending).
  • Page 60 Remove Device Dialog Box 2. Click OK. The desired devices are removed from the domain and become available endpoints listed in the Available Inputs or Available Outputs table as appropriate. Viewing Input and Output Assignments Simultaneously The Input Assignments and Output Assignments tables on an endpoint map can be displayed simultaneously, enabling both input and output assignments to be viewed.
  • Page 61 To reassign multiple endpoints simultaneously, do either of the following: To select consecutive endpoints, Shift + click the first and last endpoint in the series and then drag and drop them into any location—including an existing row—of the Input Assignments or Output Assignments table. To select multiple endpoints on an individual basis in any order (ascending or descending), Control + click to select each desired endpoint, and then drag and drop them into any location—including an existing row—of the corresponding Input...
  • Page 62 DM NVX Director network appliance. Total Endpoints: Indicates the total number of endpoints that is supported by the DM NVX Director network appliance: 80 for the DM-NVX-DIR-80, 160 for the DM-NVX-DIR-160, and 1000 for the DM-NVX-DIR-ENT. 58 • DM NVX Director® Network AV Switching Appliances...

  • Page 63: Saving A New Domain

    Saving a New Domain To save a new domain: 1. In the Action menu, click Save Changes. The Create Domain Password dialog box opens. NOTE: If a domain is added by importing a device map, the Create Domain Password dialog box does not appear. The Confirmation dialog box for saving the domain appears as shown at the end of step 2 below.
  • Page 64 3. Click OK to save the domain. The saved domain is added to the navigation bar. If DM NVX endpoints have been assigned to the domain, the Manage Device Credentials dialog box opens. Manage Device Credentials Dialog Box By default, the Default credentials (admin/admin) or no user account checkbox is selected. The checkboxes of all DM NVX endpoints in the domain are also selected.
  • Page 65 For DM NVX endpoints with an existing user account, deselect the Default credentials (admin/admin) or no user account checkbox, enter the username and password, and then continue with step 5. 5. Click OK to assign the credentials to the DM NVX endpoints. NOTE: If, for some reason, an error occurs relating to credentials for a particular DM NVX endpoint, click the IP address of the endpoint and set the username and password using the web interface of the endpoint.

  • Page 66: Global Domain Routing

    6. Click OK to close the dialog box. In the navigation bar, the added domain is indicated by the domain name followed by the domain number in parentheses. In addition, the endpoint map of the domain is displayed. Addition of New Domain Global Domain Routing Global domain routing supports interdomain routing, which enables inputs (transmitters) within a single domain to be routed to outputs (receivers) of one or more other domains.
  • Page 67 The DM-NVX-DIR-160 and DM-NVX-DIR-ENT support interdomain routing. Because the DM-NVX-DIR-80 supports only a single domain, interdomain routing is not applicable. To route inputs to outputs using the global domain: In the navigation bar, go to GLOBAL DOMAIN and then click Routing. The Global Domain Routing page opens, providing an AV routing matrix for all domains within the network.
  • Page 68 Global Domain Routing Page, 2 of 2 (Sample Page Shown) The Global Domain Routing provides an AV routing matrix consisting of inputs and outputs for one or more domains. The inputs are shaded green and are listed vertically on the left side of the matrix.
  • Page 69 A Search box is provided in the upper-right corner above the AV routing matrix. Inputs and outputs can be found by searching for input names, output names, and other data related to the endpoints. The Routing page provides the following routing controls: Signal type checkboxes: NAX (AES67 audio), NVX (HDMI or analog audio and HDMI video), and NUX (USB) checkboxes control whether the associated signal type can be routed or unrouted.
  • Page 70 Signal type icon buttons: Represent the three signal types to be routed: NAX, NVX, and NUX. By default, the icon buttons are shaded gray indicating that the signal types are not routed. When the signal types are routed, the icon buttons appear as follows: : Solid purple icon represents routed DM NAX audio.
  • Page 71 Route Update icon button ( ): Green icon button that is located to the right of each input name, which is also shaded green. NOTE: The Route Update icon button applies to DM NVX and DM NAX signal types only and does not apply to the DM NUX signal type. When the Route Update icon button is selected, the Route update dialog box opens.
  • Page 72 Signal Routing Map Example for an Input To view the signal routing map for an output, click the output (shaded blue). The signal routing map for the output is displayed. 68 • DM NVX Director® Network AV Switching Appliances Product Manual — Doc. 8241F...

  • Page 73: Modifying A Domain

    Signal Routing Map Example for an Output To search for an input or output, enter the input or output name in the Search box located in the upper-left corner above the map. To close the signal routing map for an input or output, click Close.

  • Page 74: Domain Routing

    DM NVX Director Navigation Bar (Three Domains Shown) Each of the links enables changes to be made to a domain on an individual basis. Domain Routing Domain routing enables inputs within a domain to be routed to outputs within the same domain only.
  • Page 75 To route inputs to outputs within a single domain: In the navigation bar, go to the desired domain, and then click Routing. The Domain Routing page opens, providing an AV routing matrix for the desired domain within the network. Depending on the number of inputs and outputs being viewed simultaneously, multiple Domain Routing pages may result.
  • Page 76 Domain Routing Page, 2 of 2 (Sample Page Shown) Domain Routing provides an AV routing matrix consisting of inputs and outputs for a single domain. The inputs are shaded green and are listed vertically on the left side of the matrix. The inputs are identified by the domain number and the name assigned to the input.
  • Page 77 The Routing page provides the following routing controls: Signal type checkboxes: NAX(AES67 audio), NVX (HDMI or analog audio and HDMI video), and NUX (USB) checkboxes control whether the associated signal type can be routed or unrouted. If a signal type is to be routed or unrouted, the corresponding checkbox must be selected.
  • Page 78 : Solid blue icon represents routed DM NVX audio/video, which consists of HDMI or analog audio and HDMI video. The NVX checkbox at the top of the Routing page must be selected in order to route or unroute HDMI or analog audio and HDMI video. If the signal is unrouted, the icon is shaded gray ( ).
  • Page 79 Route Update Dialog Box To route signals based on the selected signal types (excluding NUX), clicking Route All routes the associated signal types from the input to all outputs. To clear the signal types for all outputs, click Clear All. If the NUX signal type checkbox is selected, NUX is ignored when the Route Update dialog box is used to route or clear USB signals for all outputs.

  • Page 80: Domain Endpoint Map

    Signal Routing Map Example for an Output To search for an input or output, enter the input or output name in the Search box located in the upper-left corner above the map. To close the signal routing map for an input or output, click Close.
  • Page 81 Domain Endpoint Map Page (Sample Screen Shown for Domain 1) NOTE: To save certain changes on the Endpoint Map page, a Save button is provided. Depending on the change that is being made, a message appears in red below the Save button, indicating that the change must be saved.
  • Page 82 Modifying Domain Identification and Multicast Information If required, modify any of the current domain identification and multicast information settings. In the navigation bar, go to the domain for which domain identification or multicast information is to be modified, and then click Endpoint Map. The Domain Endpoint Map page opens. Domain Endpoint Map Page - Sample Domain Identification and Multicast Information Settings For information about domain identification and multicast settings, refer to Entering Domain...
  • Page 83 Deleting a Domain To delete a domain: 1. In the navigation bar, go to the domain to be deleted and then click Endpoint Map. The Domain Endpoint Map page opens. Domain Endpoint Map Page - Sample Screen Shown for Domain 1 2.
  • Page 84 Endpoint Map Page - Delete Domain The Remove Domain dialog box opens, providing a warning that the domain will be permanently removed. Remove Domain Dialog Box 3. Click OK to delete the domain. 80 • DM NVX Director® Network AV Switching Appliances Product Manual —...
  • Page 85 Importing a Device Map A device map can be imported on an existing Domain Endpoint Map page that does not include a domain configuration of input and output assignments. CAUTION: If the Domain Endpoint Map page already includes a domain configuration of input and output assignments, importing a device map will replace the existing configuration.
  • Page 86 Domain Endpoint Map Page - Import Device Map File Explorer opens. 3. Navigate to the location of the device map file that is to be imported, and then click Open. The device map is imported into the domain. DM NVX transmitter endpoints are automatically added to the Input Assignments table, and DM NVX receiver endpoints are automatically added to the Output Assignments table.
  • Page 87 Exporting a Device Map A device map consists of a DM NVX Director domain configuration that can be imported or exported an .xml file. A device map can be exported to your computer to provide a backup of a current domain configuration or for use by a replacement DM NVX Director network appliance if necessary.
  • Page 88 Domain Endpoint Map Page - Export Device Map The device map is downloaded to the Downloads folder of your computer. 84 • DM NVX Director® Network AV Switching Appliances Product Manual — Doc. 8241F...
  • Page 89 Managing Credentials For security purposes, the password of all endpoints in a domain can be changed. Alternatively, a new user account can be created. To change the password or to create a new user account: 1. In the navigation bar, go to the desired domain and then click Endpoint Map. The Domain Endpoint Map page opens.
  • Page 90 2. Click the Manage button. Domain Endpoint Map Page - Credential Management The Change Domain Password dialog box opens. 86 • DM NVX Director® Network AV Switching Appliances Product Manual — Doc. 8241F...
  • Page 91 Change Domain Password Dialog Box Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 87...
  • Page 92 The Change Domain Password dialog box provides a table listing all DM NVX endpoints in the domain. For each endpoint, the following information is provided: Domain: Displays the domain number to which the endpoints are assigned #: For a transmitter, indicates TX followed by a number indicating the order in which the transmitter was added to the domain.
  • Page 93 Assigning Endpoints After a domain has been added and saved, additional endpoints can be assigned to the endpoint map as required. To assign endpoints to an existing endpoint map of a domain: In the navigation bar, go to the desired domain and then click Endpoint Map. The Domain Endpoint Map page opens.
  • Page 94 Removing an endpoint. Replacing an endpoint. Viewing input and output assignments simultaneously. Viewing endpoint statistics. Saving Changes to an Existing Domain To save changes to an existing domain: 1. Click the Save button to save the domain. (Alternatively, clicking Save Changes in the Action menu will also save the changes.) A Confirmation dialog box opens, prompting for confirmation that the domain be saved.
  • Page 95 2. Click OK to save the domain. If additional endpoints have been assigned to the domain, the Manage Device Credentials dialog box opens. Manage Device Credentials Dialog Box By default, the Default credentials (admin/admin) or no user account checkbox is selected. The checkbox of all newly added DM NVX endpoints is also selected.
  • Page 96 4. Click OK to assign the credentials to the DM NVX endpoints. NOTE: If, for some reason, an error occurs relating to credentials for a particular DM NVX endpoint, click the IP address of the endpoint and set the username and password using the web interface of the endpoint.

  • Page 97: Domain Control System

    Domain Control System A single control system, referred to as the Global Control System, can be assigned to all domains simultaneously in the Control System section of the Device page. In addition, support of multiple control systems enables the Global Control System or another control system, referred to as a Domain Control System, to be assigned to each domain on an individual basis.

  • Page 98: Management

    To update firmware from Release 2.0 to Release 4.0: 1. Download the latest compressed firmware file (*.zip) from www.crestron.com/firmware to a computer. 2. Extract the Release 4.0 .dat file from the .zip file and save the file to the desired folder on your computer.

  • Page 99: Updating Firmware From Release 4.0 To A Later Maintenance Release

    To update firmware from Release 4.0 to a later Release 4.0 maintenance release: 1. Download the latest compressed firmware file (*.zip) from www.crestron.com/firmware to a computer. 2. Extract the Release 4.0 .csf file from the .zip file and save the file to the desired folder on your computer.
  • Page 100 Confirmation Dialog Box for Saving All Domain Endpoint Maps 4. Do either of the following: If endpoint maps are already saved, click OK. File Explorer opens. Continue with step If endpoint maps need to be saved, click Cancel and then save the endpoint maps. Repeat steps 3 and 4, and then continue with step 5.

  • Page 101: Restoring Factory Default Settings

    Restoring Factory Default Settings To restore factory default settings: 1. In the Action menu located in the upper-right corner of the web interface, click Restore Device. Action Menu - Restore Device A Confirmation dialog box opens, prompting for confirmation that all domains and configurations be removed.
  • Page 102 2. Click OK. The Restore progress bar appears, indicating the progress of restoring the device to factory default settings. Restore Progress Bar When the process has completed, the Create User page opens, enabling a user account to be created. Create User Page After a user account is created, the Sign In page opens, enabling sign-in to the device.
  • Page 103 Sign In Page Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 99...

  • Page 104: Rebooting The Device

    Rebooting the Device To reboot the device: 1. In the Action menu located in the upper-right corner of the web interface, click Reboot Device. Action Menu - Reboot Device A Confirmation dialog box opens, prompting for confirmation that the device be rebooted. Confirmation Dialog Box for Rebooting the Device 100 •...
  • Page 105 2. Click The Reboot progress bar appears, indicating the progress of the reboot process. Reboot Progress Bar When the reboot process has completed, the Sign In page opens, enabling sign-in to the device. Sign In Page Product Manual — Doc. 8241F DM NVX Director®...

  • Page 106: Restarting Applications

    Restarting Applications To restart applications running on the DM NVX Director network appliance: 1. In the Action menu located in the upper-right corner of the web interface, click Application Restart. Action Menu - Application Restart A Confirmation dialog box opens, prompting for confirmation that the service be restarted.
  • Page 107 2. Click The Application Restart progress bar appears, indicating the progress of the restart process. Application Restart Progress Bar When the restart process has completed, the Sign In page opens, enabling sign-in to the device. Sign In Page Product Manual — Doc. 8241F DM NVX Director®...

  • Page 108: Uploading A Configuration File

    Uploading a Configuration File A configuration file (*.tgz) consists of all domain configurations on a DM NVX Director network appliance. A configuration file that was downloaded from a DM NVX Director network appliance being replaced can be uploaded to the replacement DM NVX Director network appliance. To upload a configuration file to a DM NVX Director network appliance: 1.
  • Page 109 3. Click OK to confirm that all attributes and domains (if any) can be overwritten. The Uploading File dialog box opens, indicating that the *.tgz file is being uploaded. When upload process is complete, the Uploading File dialog box indicates that the file is uploaded.

  • Page 110: Downloading A Configuration File

    Downloading a Configuration File A configuration file (*.tgz) consists of all domain configurations on a DM NVX Director network appliance. A configuration file can be downloaded to a computer for use as a backup configuration file or for uploading to a replacement DM NVX Director network appliance. To download a configuration file from a DM NVX Director network appliance to a computer: In the Action menu located in the upper-right corner of the web interface, click Download Configuration.

  • Page 111: Downloading Message Logs

    Downloading Message Logs Message logs can be downloaded to a computer for diagnostic purposes. The message logs are compressed and downloaded as a .zip file. To download message logs: 1. In the Action menu located in the upper-right corner of the web interface, click Download Logs.

  • Page 112: Troubleshooting

    Troubleshooting The following table provides troubleshooting information. If additional assistance is required, contact Crestron Technical Support at www.crestron.com/Support. DM NVX Director Network Appliance Troubleshooting Problem Possible Causes Corrective Actions A new configuration from a The DM NVX Refresh the DM NVX Director web page or sign...
  • Page 113 Problem Possible Causes Corrective Actions The DM NVX Director A communications Verify that the network is configured to allow network appliance fails to failure exists communications across subnets. If discover a DM NVX between subnets. communications across subnets does not exist, endpoint that is in another connect the DM NVX Director network appliance IP subnet.
  • Page 114 Problem Possible Causes Corrective Actions The Crestron Toolbox The DM NVX Click the Discover Devices button in the Device Device Discovery Tool does Director network Discovery Tool and verify that the DM NVX not discover the DM NVX appliance may not Director network appliance appears in the Director network appliance.
  • Page 115 Problem Possible Causes Corrective Actions DM NVX endpoints The domain Ensure that the domain of the DM NVX Director controlled by a DM NVX configuration is network appliance and the programmed domain Director network appliance incorrect. in the SIMPL program match. do not connect to the Verify that the Domain Number in the web control system...

  • Page 116: Resources

    Crestron True Blue Support Crestron Resource Library Crestron Training Institute (CTI) Portal Programmer and Developer Resources help.crestron.com: Provides help files for Crestron programming tools such as SIMPL, SIMPL#, and Crestron Toolbox™ software developer.crestron.com: Provides developer documentation for Crestron APIs, SDKs, and other development tools Product Certificates To search for product certificates, refer to support.crestron.com/app/certificates.
  • Page 117 This page is intentionally left blank. Product Manual — Doc. 8241F DM NVX Director® Network AV Switching Appliances • 113...
  • Page 118 Product Manual — Doc. 8241F Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 10/12/23 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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