TSC PEX-2000 Series User Manual page 109

SD card is unable to use
Poor Print Quality
Missing printing on the left or
right side of label
Gray line on the blank label
Irregular printing
Label feeding is not stable
(skew) when printing
Skip labels when printing
Wrinkle Problem
RTC time is incorrect when
reboot the print engine
* SD card is damaged.
* SD card doesn't insert correctly.
* Use the non-approved SD card
manufacturer.
* Ribbon and media is loaded incorrectly
* Dust or adhesive accumulation on the
printhead.
* Print density is not set properly.
* Printhead element is damaged.
* Ribbon and media are incompatible.
* The printhead pressure is not set properly.
* Wrong label size setup.
* The printhead is dirty.
* The platen roller is dirty.
* The print engine is in Hex Dump mode.
* The RS-232 setting is incorrect.
* The media guide does not touch the edge
of the media.
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with dust.
* Printhead pressure is incorrect.
* Ribbon installation is incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect.
* The battery has run down.
* Use the supported capacity SD card.
* Insert the SD card again.
* Reload the supply.
* Clean the printhead.
* Clean the platen roller.
* Adjust the print density and print speed.
* Run self-test and check the printhead test pattern if
there is dot missing in the pattern.
* Change proper ribbon or proper label media.
* Adjust the printhead pressure adjustment knob.
* The release lever does not latch the printhead properly.
* Set the correct label size.
* Clean the printhead.
* Clean the platen roller.
* Turn off and on the print engine to skip the dump mode.
* Re-set the Rs-232 setting.
* If the label is moving to the right side, please move the
label guide to left.
* If the label is moving to the left side, please move the
label guide to right.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or Manual Gap
options.
* Clear the GAP/Black mark sensor by blower.
* Please refer to the next chapter.
* Please set the suitable density to have good print
quality.
* Make sure the label guide touch the edge of the media
guide.
* Check if there is a battery on the main board.
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