1.1 General Features
Call Hold, Exclusive - Intercom
Description
Allows the extension user to prevent any other extension users from retrieving a held intercom
call. Only the user who held it can retrieve the call.
Conditions
• Only one intercom call can be placed on Call Hold or Exclusive Call Hold at a time.
• If a call on hold is not retrieved in a specific period of time, Hold Recall results. After Hold
Recall results, the held call can be retrieved from any other extension.
• Music is sent to the party on hold, if available (Music on Hold).
Programming Guide References
• [200] Hold Recall Time
Features Guide References
• Hold Recall
• Music on Hold
User Manual References
• 2.4.1 Holding a Call
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Features Guide