Casio IT-G500 Service Manual
  1. Manuals
  2. Brands
  3. Casio Manuals
  4. Touch terminals
  5. IT-G500 Series
  6. Service manual

Casio IT-G500 Service Manual

Handheld terminal
Hide thumbs Also See for IT-G500:
Table of Contents

Advertisement

Quick Links

Ver ． 6 ： Aug ． 2020

Advertisement

Table of Contents
loading

Related Manuals for Casio IT-G500

Summary of Contents for Casio IT-G500

  • Page 1 Ver ． 6 ： Aug ． 2020...
  • Page 2 • Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to CASIO COMPUTER CO., LTD. Information in this document is subject to change without advance notice. CASIO Computer Co., Ltd. makes no representations or warranties with respect to the contents or use of this manual and specif ically disclaims...

  • Page 3: Table Of Contents

    IT-G500 CONTENTS GENERAL ..........................1 1-1. Confi guration by Model .......................1 1-2. Options ..........................3 SPECIFICATION ........................4 2-1. System Requirements ......................4 2-2. Part Names and Functions ....................7 2-3. Dimensions and Weight ......................8 2-4. Environmental Performance ....................9 TECHNICAL INFORMATION ....................10 3-1. Wiring Diagram........................10 3-2.
  • Page 4 SAFETY PRECAUTIONS Congratulations upon your selection of this CASIO product. Be sure to read the following Safety Precautions before trying to use it for the fi rst time. Your neglect or avoidance of the warning and caution statements in the subsequent pages causes the danger of fi...
  • Page 5 Interference with the Operation of Other Equipment (Using Wireless Data Communication) • Keep your Handheld Terminal well away from anyone wearing a pacemaker. Radio waves emitted by the Handheld Terminal can aff ect the operation of a pacemaker. • Before the use in aircraft, be sure to consult with cabin crew for interference the Handheld Terminal emits.
  • Page 6 • Should fl uid from the battery pack accidentally get into your eyes or on the skin, do not rub it. Immediately rinse it off with clean tap water and then consult a physician. • Replace only with the same type of battery pack recommended by CASIO. Dispose of used battery packs according to the local regulation.
  • Page 7 Backup of All Important Data • Note that CASIO Computer Co., Ltd. shall not be held liable to you or any third party for any damages or loss caused by deletion or corruption of data due to use of the Handheld Terminal, malfunction or repair of the Handheld Terminal or its peripherals, or due to the batteries going dead.

  • Page 8: General

    IT-G500 1. GENERAL 1-1. Confi guration by Model Extended Product Name Scanner Camera W-LAN Receiver Port WEH6.5 IT-G500-C16E Laser       Classic WEH6.5 CMOS IT-G500-GC26E       Professional imager WEH6.5 IT-G500-15E Laser ...
  • Page 9 IT-G500 Extended Product Name Scanner Camera W-LAN Receiver Port WEH6.5 IT-G500-C16E-B Laser       Classic WEH6.5 CMOS IT-G500-GC26E-B       Professional imager WEH6.5 CMOS IT-G500-C26E-B       Classic imager WEH6.5...

  • Page 10: Options

    IT-G500 1-2. Options Product Name Description HA-P60IO USB Cradle HA-P62IO Ethernet Cradle HA-P30CHG Charging Cradle HA-D32DCHG Dual Battery Charger HA-N81USBC USB Cable (Handheld terminal-computer connection) DT-380USB-A USB Cable (Cradle-computer connection) AD-S42120C-N5 AC Adaptor for Ethernet Cradle/Dual Battery Charger AD-S15050B-N5 AC Adaptor for USB Cradle/Cradle-type Battery Charger...

  • Page 11: Specification

    IT-G500 2. SPECIFICATION 2-1. System Requirements Item Specifi cations ® Cortex ® -A9, 1.5 GHz, dual-core Memory WEC7: 1 GB WEH6.5: 512 MB FROM 4 GB (User area: 3 GB) Display Size 4.3 inch, WVGA Resolution 480 x 800 pixels, 16,700,000 colours...
  • Page 12 2D matrix-codes: Aztec, DataMatrix, Maxicode, QR Code, Micro QR <Power Supply/Data Communication Terminals> 1 2 3 4 5 6 Pin No. Name Function Input/Output V CRADLE Power supply/charge to IT-G500 – D– USB D– IN/OUT USB D+ IN/OUT V BUS USB power control signal...
  • Page 13 IT-G500 <Power> Item Specifi cations Remarks Main Battery Lithium ion battery Standard/Large Backup Battery Rechargeable lithium battery × 1 Built-in type Operating Time Standby:Calculation:Scan:Wireless = 20:1:1:1 Normal temperature, Brand-new battery Standard Battery Pack Approx. 11 hours Large-capacity Battery Pack Approx. 20 hours...

  • Page 14: Part Names And Functions

    2-2. Part Names and Functions (Laser Model) (CMOS Imager Model) Left* Front Right* Back Battery Compartment Bottom *The illustration shows the IT-G500-C16E. Receiver Numeric Keys Battery Pack Cover Lock Switches Indicator 1 Cursor Key Cradle Mount Holes Indicator 2 Barcode Reader...

  • Page 15: Dimensions And Weight

    Standard Battery Standard Battery * Flat Cover 22mm 35.6mm 32mm Product Name Weight Product Name Weight IT-G500-C16E (-B) Approx. 250 g IT-G500-GC26E-TR (-B) Approx. 270 g IT-G500-GC26E (-B) Approx. 270 g IT-G500-GC16E-TR (-B) Approx. 270 g IT-G500-15E Approx. 250 g IT-G500-G15E-TR (-B) Approx.

  • Page 16: Environmental Performance

    IT-G500 2-4. Environmental Performance Item Specifi cations Remarks In operation –20 °C ~ 50 °C 0 ~ 40°C during charging Temperature Out of operation –20 °C ~ 60 °C In operation 10 % ~ 90 %RH No condensation Humidity Out of operation...

  • Page 17: Technical Information

    IT-G500 3. TECHNICAL INFORMATION 3-1. Wiring Diagram NFC Antenna 2D-ASSY LASER-ASSY Laser 2D Module Module 30 pin 10 pin 41 pin 41 pin W-LAN Antenna (5 GHz) 4 pin 41 pin Touch Panel Receiver MAIN PCB W-LAN Antenna (2.4 GHz)

  • Page 18: System Diagram

    IEEE802.11a/b/g/n Access Point Mobile Phone Network WAN Module W-CDMA, GPS Satellite Bluetooth Module Bluetooth Products (Ver2.1+EDR) Headset, Printer, PC, IT-G500 ISO14443 Type A, ISO14443 Type B, FeliCa, ISO15693 Expansion Port Trigger Grip USB Host USB Device USB Client USB Port...

  • Page 19: Reset

    Perform a reset to restore normal operation whenever the Handheld Printer Terminal operates abnormally due to misoperation or some other reason. 4-1. Reset Procedure Use a stylus to press the reset switch on the back of the IT-G500. This starts the reset operation. 4-2. Performing a Full Reset (Initialization) Performing a full reset deletes all data and resets various settings to their defaults.

  • Page 20: Hardware Test / Setting

    IT-G500 5. HARDWARE TEST / SETTING 5-1. General In this chapter, how to check the hardware of IT-G500 is explained. The general fl ow to start up the test program is as follows: Prepare equipment required. Obtain the test program Diag_Itg500.zip (Download from website.)

  • Page 21: Test Equipment

    IT-G500 5-2. Test Equipment The following shows the major equipment used for function test. NOTE: For equipment used for the special test, see respective test items. Opponent IT-G500 Test Object IT-G500 microSD Card Headset Check tool USB memory PC, microUSB Cable...

  • Page 22: Test Program And Test Data

    11aWLANTest.exe (4) Install the MicroSD card in which the test program is written in test object IT-G500. (5) Turn ON IT-G500 and execute “SetFactoryTool_PY024WM.exe” under \\My Device\SD Card using Explorer. (6) When “It copy a Factory Tool ..” is shown, tap “Yes”.
  • Page 23 (2) Turn ON IT-G500 and execute “zDiagDelete.exe” under \\My Device\FlashDisk\DIAG using Explorer. (3) When the dialog box appears, tap “Yes”. (4) The DIAG folder under \\My Device\FlashDisk is deleted, and then IT-G500 restarts. 5-3-3. Start-up of the Test Program NOTE: For the special test, see respective items.
  • Page 24 IT-G500 5-3-5. menu screen transition diagram The following shows the menu transition diagram when “[2] Test limited to model (Auto judge)” is selected in the top menu. NOTE: The menu No. “ MENU-* ” and menu item No. “ [*] ” of each menu screen will vary depending on the version of the test program.
  • Page 25 IT-G500 5-3-6. List of Test Items NOTE: Degree of importance: A: Essential (A): Essential when the part is replaced B: As required – 18 –...
  • Page 26 IT-G500 NOTE: Degree of importance: A: Essential (A): Essential when the part is replaced B: As required – 19 –...

  • Page 27: Initial Settings

    NOTE: When replacing the MAIN-UNIT with a new one, be sure to perform the following procedure. NOTE: To read the barcode on the back side of IT-G500, you can use a USB barcode scanner available on the market. However, before using it, be sure that it can read the barcode correctly.
  • Page 28 IT-G500 Y WLAN Calibration  NOTE: When replacing the MAIN-UNIT with a new one, be sure to perform the following procedure. Operation Test Details Start up “WLANCalib.exe” under \\My Device\ During calibration, though nothing appears FlashDisk\DIAG. on the screen, Indicator 2 fl ashes in orange.

  • Page 29: Test Procedures

    Press the “ENT” key to return to the menu screen. Y Key-1  NOTE: Note that the numeric key layout appears on the screen is diff erent from the actual numeric key layout of IT-G500. Operation Test Details Select [3].Key-1. (MENU-2) The key statuses are displayed. The pressed key appears inverted on the screen.
  • Page 30 IT-G500 Y Battery Cover SW (Standard)  NOTE: The cover detect switch is provided only for one side of the battery pack cover lock switch. Cover detect switch is not provided. Cover detect switch is provided. Battery pack cover lock switches...
  • Page 31 IT-G500 Y SD Card  NOTE: Insert the microSD card into the microSD card slot of IT-G500. Operation Test Details Select [3].SD Card. (MENU-1) The test data is written, read, and compared, for the microSD card. If OK: The screen returns to the menu screen.
  • Page 32 IT-G500 Y Laser Barcode read  Operation Test Details 56 mm 15° 25° Select [3].Laser Barcode read. (MENU-4) The test result is automatically judged. Read the barcode for the short distance test from a If the test result is OK, proceed to the distance of 56 mm by pressing the “Center Trigger”...
  • Page 33 IT-G500 Y 2D Scanner Barcode Read  Operation Test Details 60 mm 10° 25° Select [6].2D Scanner Barcode Read. (MENU-4) The barcode of the test chart “We fi rmly...” is read and the test result is Read the barcode for 2D test (PDF417/0.25 mm) automatically judged.
  • Page 34 Test Details Select [2].Cradle I/F (USB Host). (MENU-6) A test fi le (approx. 64 KB) is written, read, and compared, for the USB memory. Set a USB memory and then IT-G500 to the If OK: cradle. “OK” appears. Press the “ENT” key.
  • Page 35 IT-G500 Y NFC Tag ID Read  RFID tag ( 85 × 54 mm 70 mm Do not use a metal stand. Operation Test Details Select [7].NFC Tag ID Read. (MENU-1) Automatically checks the NFC fi rmware version. When the check result is OK, automatically starts to access to the RFID tag.
  • Page 36 NOTE: Carry out the test with the battery pack not fully charged. Operation Test Details Select [3].Charge(micro USB). (MENU-6) “Connect USB Cable” appears. Connect IT-G500 and the PC with the The connection information and the manual microUSB cable. judgment screen appear. Check that “Charger Connect!” appears and the Indicator 1 (left) fl...
  • Page 37 IT-G500 Y LCD  Operation / Test Details Select [1].LCD. (MENU-3) Pressing the “ENT” key changes the pattern screens in sequence. After 8 pattern screens have been displayed, manual judgment screen is displayed. If OK: Press the “1” key to return to the menu screen.
  • Page 38 NOTE: Carry out the test with the battery pack not fully charged. Operation Test Details Select [1].Charge(Cradle). (MENU-6) “Set Cradle” appears. Set IT-G500 to the cradle. The connection information and the manual judgment screen appear. Check that “Charger Connect!” appears and the Indicator 1 (left) fl ashes in orange.
  • Page 39  Operation Test Details Select [5].Audio (Rec&Rep). (MENU-3) Talk over the microphone of IT-G500. The input sound is output from the speaker. Then, the manual judgment screen appears. If OK: Press the “1” key to return to the menu screen.
  • Page 40 IT-G500 Y Receiver  Operation Test Details Select [7].Receiver. (MENU-3) An 800-Hz tone is emitted and the manual judgment screen appears. The tone continues until the manual judgment operation is made. If OK: Press the “1” key to return to the menu screen.
  • Page 41  Operation Test Details Select [7].Capacitor Test. (MENU-5) If IT-G500 does not turn OFF, judge the test result as “OK”, and press the “1” key to return Remove the main battery. to the menu screen. If IT-G500 turns OFF, judge the test result as “NG”, and press the “0”...
  • Page 42 Y Low Voltage Detection  Operation Test Details Select [6].Low Voltage Detection. (MENU-5) IT-G500 automatically turns OFF. Adjust the DC power supply output to 3.3 V and press the “ENT” key. If OK: Adjust the DC power supply output to 3.7 V and turn ON IT-G500.
  • Page 43 IT-G500 Automatic Test Y Current - Run mode  Operation Test Details Select [1].Current - Run mode. (MENU-5) Automatically judges if the current value is within 400 to 500 mA. If OK: The screen returns to the menu screen. If any problem: An error indication is displayed.
  • Page 44 IT-G500 Y ECO Charge  Operation Test Details Connect IT-G500 and the PC with the microUSB cable. Select [1].ECO Charge. (MENU-2) Check that the Indicator 1 (left) lights ON in orange. Press the “ENT” key. Check that the Indicator 1 (left) lights ON in orange.
  • Page 45 Select “Start” – “NetSearch” in that order. Carry out wireless test using “Ping” and “Signal” functions. Tap “Tools” and then select “Ping” or “Signal”. Check if the test results are acceptable comparing with a good IT-G500. – 38 –...
  • Page 46 Start up “LMWIN” on your Automatically judges the test PC and execute the script fi le result after transferring USBDATA. “CradleIF(Client)”. DAT (128 KB) between the PC and IT-G500. Confi guration of “LMWIN”: Start up “CradleUSBTest. exe” under \\My Device\ FlashDisk\DIAG.
  • Page 47 IT-G500 Y microUSB I/F (USB-Client)  <Required equipment> Connect equipment as follow. Test Object USB cable (for client) * Pre-installation of the Microsoft ActiveSync/Windows Mobile Device Center is required. Depends on OS to be used. ActiveSync: for Windows XP or earlier Windows Mobile Device Center: for Windows Vista or later <Preparation of you PC>...
  • Page 48 Start up “BTLineTest.exe” under \\My Device\FlashDisk\DIAG\WLAN. From “Line A to H”, select the same one as the one chosen for the opponent IT-G500. e.g. If you selected “Line A” for the opposing IT-G500, select “Line A” for the test object IT-G500.
  • Page 49 Select “Start” – “Settings” – “Connections” – “WAN Settings” in that order. In the WAN Setting screen, select “Power” tab. Check “CASIO WAN Management”, and tap “Apply” button. Select “Start” – “Settings” – Check if “Phone” is set to “On”.
  • Page 50 IT-G500 Operation Display Test Details Select “Status” tab. Check if electric-wave receiving signal strength is displayed in “RSSI”. <Checking by telephone communication> Operation Display Test Details Press the “F3” key. (Or, select “Start” – “Phone” in that order.) Enter a phone number and Check if you can talk over the then tap “Talk “.
  • Page 51 IT-G500 Y GPS (WAN type only)  NOTE: Insert the SIM card into the SIM card slot before starting test. <Preparation> Operation Display Test Details Select “Start” – “Settings” – “Connections” – “WAN Settings” in that order. In the WAN Setting screen, select “Power”...
  • Page 52 Quality: [ NOTE ] Displays the targeted positioning. If GPS information is not “GPS” is displayed if the power to display, move IT-G500 to the the GPS module is on. open air where entire sky can Selection: be seen. “Auto” is displayed if the GPS (To receive and display the module is turned ON.

  • Page 53: Disassembly And Reassembly

    IT-G500 6. DISASSEMBLY AND REASSEMBLY Precautions Before Disassembling Parts • When reassembling the parts, reverse the disassembly procedures. If [ Note on reassembling ] is stated, be sure to follow it. • Use the right screwdriver according to the screw diameter.

  • Page 54: Removing The Lower-Case-Unit

    IT-G500 6-1. Removing the LOWER-CASE-UNIT (1) Remove the Battery Pack and the microSD card. (2) Loosen 2 screws and remove the COVER/EXT. COVER ASSY/BATTERY COVER/EXT 2 screws (S3) Battery Pack microSD Card (3) Undo eight screws. NOTE: There are 2 types of screws.
  • Page 55 IT-G500 (4) Remove the LOWER-CASE-UNIT. [ Note on reassembling ] NFC model Disassembling the LOWER-CASE-UNIT  Be sure that the FPC is put in the case. COVER/SIM CARD (WAN model) PLATE/SCREW [ Note on reassembling ] When the COVER/SIM CARD is replaced with a new one, attach the two cushions as shown below.
  • Page 56 IT-G500 Disassembling the LOWER-CASE-UNIT Non-camera model CAMERA model FILTER/CAMERA BLIND/CAMERA D-TAPE/CAMERA BLIND [ Note on reassembling ] Be sure that no dust is attached to the blue- colored part shown below. CAP/microSD CAP/AUDIO Screw (S3) Screw (S3) 2D model Laser model...
  • Page 57 IT-G500 Disassembling the LOWER-CASE-UNIT PACKING/PL [ Note on reassembling ] Insert it into the part indicated by the blue circle. Insert the convex parts places) of the packing into the respective slits in the case to secure them. RUBBER/RESET [ Note on reassembling ] Push it until it stops.
  • Page 58 IT-G500 Disassembling the LOWER-CASE-UNIT CASE-ASSY/LOWER SUB-ASSY/TRIGGER LOCK/BATTERY-HOOK-PY024 Screws (S12) D-TAPE/TRIGGER D-TAPE/TRIGGER IT-G500-GC21E-ST Only TAPE-C/NFC RING/LOCK/BATTERY SUB-ASSY/TRIGGER TAPE-B/NFC HOOK-L/BATTERY-PY024 HOOK-R/BATTERY-PY024 CUSHION/NFC FPC/NFC *NFC antenna TAPE-A/NFC TAPE-B/CONNECTOR TAPE-G/CONNECTOR-PY22 [ Note on reassembling ] The number of dot marks of the battery pack cover lock switch should be the same as that on the case side.

  • Page 59: Separating The Inner-Case-Unit And Upper-Case-Unit

    IT-G500 6-2. Separating the INNER-CASE-UNIT and UPPER-CASE-UNIT Y WAN model: (1) to (4) (1) Peel off the tape (TAPE/CONNECTOR-C) (1 place). (2) Disconnect the W-WAN cable and GPS cable. (3) Undo 2 screws and remove the WAN/GPS-MODULE. (4) Peel off the tape (TAPE/CONNECTOR-C) (1 place).
  • Page 60 IT-G500 (6) Remove the connector of the KEY-UNIT. (7) Peel off the tape (TAPE-G/VONNECTOR-PY22). (8) Release the connector lock and remove 1 FPC. (9) Undo 1 screw and remove the INNER-CASE-UNIT. TAPE/CONNECTOR-A (WAN model) TAPE-G/VONNECTOR-PY22 [ Note on reassembling ] Run the GPS antenna cables and connect them in place.

  • Page 61: Disassembling The Upper-Case-Unit

    IT-G500 6-3. Disassembling the UPPER-CASE-UNIT (1) Undo 2 screws and remove either the STOPPER/SUP UNIT or WAN-UNIT. Screw (S6) Screw (S6) [ Note on reassembling ] Tighten together with the Key FPC. WAN model WAN-UNIT STOPPER/SUP UNIT [ Note on reassembling ] WAN-UNIT Run the coaxial cable and FPC.
  • Page 62 IT-G500 (2) Remove the speaker. (3) Undo 6 screws and remove the KEY-UNIT. Speaker 6 screws (S5) [ Note on reassembling ] Tighten together with the Key FPC. U-CASE COVER/MIC NOTE: When the KEY-UNIT is removed, the COVER/MIC remains attached to either the case or the KEY-UNIT.
  • Page 63 IT-G500 KEY-UNIT KEY-UNIT SPEAKER SPACER/SPEAKER Black PACKING/SUP UNIT [ Note on reassembling ] KEY-UNIT When it is replaced with a new 1, form the FPC into shape. Connector Reference lines (Silk printing) – 56 –...
  • Page 64 IT-G500 U-CASE SUBASSY/KEY CASE-UNIT/UPPER TOUCH-PANEL WAN model CUSHION/GPS CASE-ASSY/UPPER [ Note on reassembling ] Reference position for attaching CUSHION/GPS TOUCH-PANEL [ Note on reassembling ] Peel off the release paper from the CASE-ASSY/UPPER and attach the SUBASSY/KEY. Release Paper Black tape is partially cut and the tape is not fully attached along the entire circumference.

  • Page 65: Disassembling The Inner-Case-Unit

    IT-G500 6-4. Disassembling the INNER-CASE-UNIT (1) Peel off the tape (TAPE-G/VONNECTOR-PY22). (2) Release the connector lock and remove 1 FPC. TAPE-G/VONNECTOR-PY22 (3) If the NFC antenna is not replaced, go to “Disassembling the I-CASE”. Replacing the NFC Antenna Non-WAN model WAN model ...
  • Page 66 IT-G500 Peel off the upper side of the release paper and Peel off the lower side of the release paper and attach the double-face tape. attach the double-face tape. Attach the NFC antenna while aligning it with the guides. Attach the upper section of the NFC antenna while aligning it with the reference position shown below.
  • Page 67 IT-G500 Disassembling the I-CASE Y WAN model: (1) to (2) NOTE: For assembling process, refer to “6-2. Separating the INNER-CASE-UNIT and UPPER- CASE-UNIT”. (1) Peel the tapes (TAPE/CONNECTOR-A) (2 places). (2) Remove the GPS cable. GPS cable TAPE/CONNECTOR-A (3) If the NFC antenna is not replaced, go to (4).
  • Page 68 IT-G500 (4) Undo 2 screws. Screw (S9) Screw (S4) [ Note on reassembling ] Lead wires of the capacitor (red, black) Straighten the lead wires running from the PCB with the red 1 facing up, and then pinch them by tightening the screw.
  • Page 69 IT-G500 Replacing of the LNA-UNIT  U ndo 1 screw and remove the LNA-UNIT. Screw (S4) LNA-UNIT GPS-CABLE CABLE/LNA-PW-PY22 Remove the connector of the SUB-BATTERY. Without PWB/SBAT With PWB/SBAT Connector Tape Connector PWB/SBAT Peel off tape. – 62 –...
  • Page 70 IT-G500 (8) Remove the coaxial cable (WLAN-UNIT/5G) and EXT-UNIT. EXT-UNIT [ Note on reassembling ] Run the coaxial cable under the case and connect it in place while paying attention to its orientation. 45 ± 10° Coaxial cable (9) Undo 4 screws.
  • Page 71 IT-G500 (10) Partially peel of the SPACER/INNER CASE and fl oat the holder. NOTE: Since the holder is connected by the FPC, carefully fl oat it. NOTE: For WAN model, the SPACER/INNER CASE is not attached. (11) Release the connector lock and remove 1 FPC.
  • Page 72 IT-G500 SCANNER-UNIT TAPE/CONNECTOR-A LASER-MODULE FPC/LASER 2D-UNIT 2D SCANNER HOLDER/LASER HOLDER/2D 2 screws (S7) 2 screws (S8) TAPE/WLAN SPACER/WLAN TAPE/SBAT WLAN-UNIT/5G TAPE/CONNECTOR-A WIRE/SBAT TAPE/CONNECTOR-A CUSHION/SUB-BATTERY [ Note on reassembling ] FPC/LASER When it is replaced with a new 1, form the FPC into shape.
  • Page 73 IT-G500 [ Note on reassembling ] 2D-UNIT When it is replaced with a new 1, form the FPC into shape. Reference lines (Silk printing) [ Note on reassembling ] D-TAPE/WLAN, SPACER/WLAN Reference positions for attaching the new parts. Laser model, Non-Scanner model...
  • Page 74 IT-G500 MAIN PCB WLAN-UNIT/2.4G (1) Remove the coaxial cable. (2) Undo 2 screws and remove the WLAN-UNIT/2.4G. CAMERA MODULE (3) Release the connector lock and remove 1 FPC. EXT-UNIT (4) Release the connector lock and remove 1 FPC. PCB ASSY/MAIN-PY024 (5) Remove the connector with the spacer (SPACER/LCD CONNECTOR) attached.
  • Page 75 IT-G500 [ Note on reassembling ] CAMERA MODULE When it is replaced with a new 1, attach the spacer (SPACER/CAMERA). SPACER/CAMERA [ Note on reassembling ] EXT-UNIT When it is replaced with a new 1, form the FPC into shape.
  • Page 76 IT-G500 LCD MODULE SPACER/INNER CASE RECIVER [ Note on reassembling ] RECIVER Replace it while paying attention to the terminal springs. [ Note on reassembling ] SPACER/INNER CASE Reference positions for attaching the new parts. (1) Remove the LCD block.
  • Page 77 IT-G500 [ Note on reassembling ] SPRING/COIL Assembling method Insert the SPRING/COIL into the hole. In this case, align the spring end with the Turn the SPRING/COIL by 180 degrees. slit of the hole. (2) Remove the LCD MODULE. LCD MODULE...

  • Page 78: Exploded View / Parts List

    The numbers in the item column correspond to the same numbers in exploded view. MARKS: Q: Quantity used per unit R: Rank A: Essential B: Stock recommended C: Less recommended X: No stock recommended Refer the latest "Parts Price Code" at "PARTS FINDER" on the Casio Service WEB site (https://www.servicecasio.com). — 71 —...

  • Page 79: Exploded View

    IT-G500 7-1. EXPLODED VIEW 7-1-1. FINAL ASSY CAMERA Non-CAMERA Laser Laser model Non-Scanner model 2D model LOWER-CASE-UNIT WAN model 22-1 INNER-CASE-UNIT IT-G500-C21E-US Only 25-1 UPPER-CASE-UNIT — 72 —...
  • Page 80 IT-G500 7-1-2. UPPER CASE BLOCK WAN model 30-2 30-1 — 73 —...
  • Page 81 IT-G500 7-1-3. INNER CASE UNIT 41 ×3 CAMERA model 43-1 NFC model LASER model 2D model Non-Scanner model S10 ×2 S11 ×2 WAN model — 74 —...
  • Page 82 7-1-4. LOWER CASE UNIT New parts Old parts 69 72 Old parts 69 72 New parts New parts Old parts 69-1 69-2 69-3 69-2 69-1 IT-G500-GC21E-ST Only 69-6 69-10 69-4 69-5 69-9 69-8 69-13 69-11 NFC antenna 69-12 69-7 — 75 —...
  • Page 83 IT-G500 7-1-5. BUNDLED ITEMS 77 COVER/BATTERY-LRG 78 PEN 79 BELT/HAND 80 PEN CODE 81 NECK STRAP 83 SCREW 82 CAP/microSD — 76 —...

  • Page 84: Parts List

    IT-G500 7-2. PARTS LIST — 77 —...
  • Page 85 IT-G500 — 78 —...
  • Page 86 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks UPPER CASE BLOCK 10509879 CASE-UNIT/UPPER RJC507478*001 TK Old parts 10509880 CASE-UNIT/UPPER RJC507478*002 TK Old parts Ｃ 10528797 CASE-UNIT/UPPER RJC507478*003 TK Old parts Refer P83 10528798 CASE-UNIT/UPPER RJC507478*004 TK Old parts 10611286 CASE-UNIT/UPPER...
  • Page 87 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks 10490275 SPRING/COIL RJC507021-001V01 10500262 SPACER/INNER CASE RJC507436-001V01 10509884 PCB ASSY/MAIN-PY024 RJC507481*002 TK 10509886 PCB ASSY/MAIN-PY024 RJC507481*004 TK 10509888 PCB ASSY/MAIN-PY024 RJC507481*006 TK 10509892 PCB ASSY/MAIN-PY024 RJC507481*010 TK 10509893 PCB ASSY/MAIN-PY024 RJC507481*011 TK...
  • Page 88 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks 10392215 TAPE/SBAT RJC505109-001V01 10492734 CUSHION/SUB-BATTERY RJC507333-001V01 10288955 TAPE/CONNECTOR-A RJC503687-001V01 10492732 CAMERA MODULE P5V31C 10490214 SPACER/CAMERA RJC507069-001V01 10490211 FPC/NFC RJC507028-001V01 10501684 D-TAPE/NFC RJC507458-001V01 10490220 D-TAPE/NFC RJC507078-002V01 10363796 TAPE-G/CONNECTOR-PY22 RJC503687-007V01 10356283 LNA-UNIT RJC504744*001 TK...
  • Page 89 IT-G500 — 82 —...
  • Page 90 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks 10490229 PACKING/PL RJC507115-001V01 1 Old parts 10562486 PACKING/PL RJC507115-002V02 1 NEW parts 10509904 TRIGGER UNIT RJC507240*001 TK Old parts 10611285 TRIGGER UNIT TK-RJC507240*002 2 New parts Ｃ 10490226 MOTOR/VIBRATION L5.5-V7AD-CA25-A 10490235 CAP/AUDIO...
  • Page 91 IT-G500 — 84 —...
  • Page 92 IT-G500 — 85 —...
  • Page 93 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks Ｒ UPPER CASE BLOCK 10509879 CASE-UNIT/UPPER RJC507478*001 TK Old parts Refer P90 10528797 CASE-UNIT/UPPER RJC507478*003 TK Old parts 10611286 CASE-UNIT/UPPER TK-RJC507478*005 1 New parts 10509897 KEY-UNIT RJC507163*001 TK 10515473 KEY-UNIT RJC507163*003 TK...
  • Page 94 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks 10490275 SPRING/COIL RJC507021-001V01 10500262 SPACER/INNER CASE RJC507436-001V01 10571830 PCB ASSY/MAIN-PY024 RJC507708*002 TK 10571832 PCB ASSY/MAIN-PY024 RJC507708*006 TK 10571836 PCB ASSY/MAIN-PY024 RJC507708*010 TK 10571837 PCB ASSY/MAIN-PY024 RJC507708*011 TK 10571838 PCB ASSY/MAIN-PY024 RJC507708*012 TK...
  • Page 95 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks 10392215 TAPE/SBAT RJC505109-001V01 10492734 CUSHION/SUB-BATTERY RJC507333-001V01 10288955 TAPE/CONNECTOR-A RJC503687-001V01 10492732 CAMERA MODULE P5V31C 10490214 SPACER/CAMERA RJC507069-001V01 10490211 FPC/NFC RJC507028-001V01 10501684 D-TAPE/NFC RJC507458-001V01 10490220 D-TAPE/NFC RJC507078-002V01 10363796 TAPE-G/CONNECTOR-PY22 RJC503687-007V01 10356283 LNA-UNIT RJC504744*001 TK...
  • Page 96 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks Ｒ LOWER CASE BLOCK 10565683 CASE-ASSY/LOWER RJC507479*006 TK 10565684 CASE-ASSY/LOWER RJC507479*007 TK 10565685 CASE-ASSY/LOWER RJC507479*008 TK 69-1 10490280 D-TAPE/TRIGGER RJC507054-001V01 69-2 10505346 SUB-ASSY/TRIGGER RJC507094*001V02 69-3 10490230 LOCK/BATTERY-HOOK-PY024 RJC507116-001V01 69-4 10490231 HOOK-L/BATTERY-PY024...
  • Page 97 IT-G500 Q'TY Item Code NO. Parts Name Specification Remarks Ｒ 10509904 TRIGGER UNIT RJC507240*001 TK Old parts 10611285 TRIGGER UNIT TK-RJC507240*002 2 New parts Ｃ 10490226 MOTOR/VIBRATION L5.5-V7AD-CA25-A 10490235 CAP/AUDIO RJC507099-001V01 10303505 SCREW RJC503866-001V01 1 CAP/AUDIO 10490236 CAP/microSD RJC507100-001V01 10303505 SCREW...
  • Page 98 • Correction of the 7. EXPLODED VIEW / PARTS LIST (P73, P74, P81, P88) Ver.6 : Oct. 2020 • Correction of the 1. PARTS LIST (P79, P83, P86, P89, P90) CASIO COMPUTER CO., LTD. CS Technical Department TOKYO, JAPAN © 2015 – 2018 CASIO COMPUTER CO., LTD.

This manual is also suitable for:

It-g500-c16eIt-g500-gc26eIt-g500-15eIt-g500-25eIt-g500-c26eIt-g500-gc16e ... Show all

Table of Contents