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89UF/DF
Softener Manual
Water
1. This manual contains important safety and operating instructions. Read all instructions and follow
them when using this product. Failure to consider this information and follow these instructions,
including those concerning maintenance, may result in property damage, injury and or death.
Page 28 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. We recommend installation only be completed by a competent installer or plumbing professional to insure this
product is installed in accordance with local plumbing codes.
3. Read this manual in full and follow all instructions carefully before operation.
4. Avoid pinched O-rings during installation by applying NSF certified lubricant to all seals (provided with install kit).
5. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
6. Discard small parts remaining after the installation.
7. Failure to install the system correctly voids the warranty.
8. Handle all components of the system with care. Do not drop, drag or turn components upside down.
9. Save these instructions and keep track of your product's serial number.
NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE
CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY
DAMAGE, INJURY, AND OR DEATH.
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Toll Free: (877) 288-9888
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 46075
Toll Free: (877) 288-9888

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Summary of Contents for Canature WaterGroup 89UF

  • Page 1 NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY DAMAGE, INJURY, AND OR DEATH. Canature WaterGroup Canada Inc. Canature WaterGroup U.S.A. Inc. 855 Park St., Unit 1...
  • Page 2: Table Of Contents

    SAFETY FIND AND RECORD VALVE TYPE & SERIAL NUMBERS RECORDS & CONTACTS KNOW THIS BEFORE STARTING YOUR INSTALLATION HOW YOUR WATER SOFTENER WORKS FEATURES & TERMINOLOGY FLOW RATE INFORMATION FEED WATER PARAMETERS UNPACKING/INSPECTION BEFORE INSTALLATION PREPARATIONS PLANNING YOUR INSTALLATION INSTALLATION STEPS UNDERSTAND THE SCREEN &...
  • Page 3: Safety

    Used to depict a specific behavior that MUST be followed to avoid the present hazard (problem). Canature WaterGroup U.S.A. Inc. / Canature WaterGroup Canada Inc. (“Canature”) has disclosed all known risks associated with the product within this manual but cannot disclose risks that are beyond its knowledge.
  • Page 4: Find And Record Valve Type & Serial Numbers

    FIND AND RECORD VALVE TYPE & SERIAL NUMBERS There are two labels located on your Unit: 1) Control valve label and 2) System number label. Find and record your product model number, serial number, and valve serial number in the Records & Contacts section as they will be important if you need to troubleshoot. Item # Model # Control Valve Serial #...
  • Page 5: Know This Before Starting Your Installation

    KNOW THIS BEFORE STARTING YOUR INSTALLATION   Read this manual thoroughly to become familiar with Do not use this softener on hot water supply lines. the softener and its capabilities before installing or  Avoid pinched O-rings during installation by applying the operating.
  • Page 6: How Your Water Softener Works

    HOW YOUR WATER SOFTENER WORKS Water softeners remove problem minerals (calcium and magnesium) causing hardness, from your water by exchanging them with harmless sodium ions in a process called ion exchange. Unlike calcium and magnesium, sodium does not form scaling. Sodium also does not interfere with the cleaning action of soaps.
  • Page 7: Flow Rate Information

    FEATURES & TERMINOLOGY (CONTINUED) System Bypass Historical Total Gallons All systems come with a manual bypass valve which allows you to Total gallons treated by the softener. bypass the 89 valve. This allows raw untreated water to be used in your Hardness home for any reason, including system servicing.
  • Page 8: Unpacking/Inspection

    UNPACKING/INSPECTION Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss claims. The manufacturer is not responsible for damages in transit. Small parts, needed to install the softener, are in a parts box.
  • Page 9: Before Installation

    BEFORE INSTALLATION Make sure you have a copy of your most recent water test results. If your water has not been tested previously, your professional installer can obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important that this product not be installed until you have this information.
  • Page 10: Preparations

    PREPARATIONS MANDATORY MEDIA INSTALLATION (WHEN NECESSARY) When larger units cannot be loaded due to weight restrictions, media will be shipped pre-measured in separate containers. Follow the steps below for proper media loading. Wear a Dust Mask. Airborne particles could pose potential health risks.
  • Page 11 PREPARATIONS (CONTINUED) 4. Apply the supplied lubricant (part #92360) to the internal O-ring at the bottom of the control valve. Apply lubricant to the larger O-ring on the bottom of the valve that seals with the tank threads. Internal O-ring NOTICE Do NOT use petroleum-based Tank Seal O-ring...
  • Page 12 PREPARATIONS (CONTINUED) BRINE TANK ASSEMBLY To assemble the brine tank, (some tanks may be square) 4. Take the brine tube and insert the nut follow these steps: and plastic sleeve as shown below. Insert Sleeve 1. Attach the three brine grid legs to grid plate. The legs will snap on to the tabs of the salt plate making a “clicking”...
  • Page 13: Planning Your Installation

    PLANNING YOUR INSTALLATION WATER SOFTENER INSTALLATION LAYOUT Select the location for your softener tank with care. Various conditions that contribute to proper location include: 1. All installation procedures must conform to local or regional plumbing codes. Canature is not liable for any non-compliance with local requirements 2.
  • Page 14 PLANNING YOUR INSTALLATION (CONTINUED) WATER SOFTENER INSTALLATION UPFLOW Inlet Drain Elbow Assembly AC120V/10A Brine Elbow Current Protect Socket Outlet Upflow Valve Assembly Brine Tank Bypass assembly 3/8” Brine Tube Brine Valve Connector Detail Main tank Inlet Optional 5/8” Drain Line Over ow Outlet Assembly...
  • Page 15 PLANNING YOUR INSTALLATION (CONTINUED) WATER SOFTENER INSTALLATION DOWNFLOW Outlet Drain Elbow Assembly AC120V/10A Brine Elbow Inlet Current Protect Socket Downflow Valve Assembly Brine Tank Bypass assembly 3/8” Brine Tube Brine Valve Connector Detail Main tank Outlet Optional 5/8” Drain Line Over ow Assembly Inlet...
  • Page 16: Installation Steps

    INSTALLATION STEPS TO BEGIN YOUR INSTALLATION: 1. Make sure the bypass is attached securely to the control valve. 2. Apply thread tape to threaded connections straight or elbow plumbing adaptors 3. Apply the supplied lubricant (#92360) to the O-rings of the fittings. 4.
  • Page 17 INSTALLATION STEPS (CONTINUED) Brine tube Fig. 2. stiffener 7. Attach the brine line from brine tank to brine line fitting on control valve. install the tube stiffener into the end of the brine line before attaching it to the brine line fitting on the control valve See Fig.
  • Page 18: Understand The Screen & Keypad Configuration

    UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION The control valve is controlled with simple, user-friendly electronics, displayed on an LCD screen Connect the Transformer Connect the transformer to the unit by plugging the 12 volt transformer into a 120 VAC 60 Hz outlet MANDATORY Do NOT use an outlet that is controlled by a light switch.
  • Page 19: Start-Up Instructions

    START-UP INSTRUCTIONS Now that your water softener is plumbed into position it is time to start up and program the unit. STEP 1. ADD WATER TO BRINE TANK 1. Open the brine tank/cabinet salt lid and fill with water until there is approximately 1” [25.4 mm] of water above the grid plate.
  • Page 20 START-UP INSTRUCTIONS (CONTINUED) STEP 3. HOW TO SET DATE AND TIME, HARDNESS, MANUAL REGENERATION, DEALER INFO, SALT REMINDER Key Locked, Press Key for 5S to Unlock Press and hold button one (1), the display will read “PRESS 5 Seconds to Unlock”. After 5 seconds, the display will beep confirming unlock.
  • Page 21 START-UP INSTRUCTIONS (CONTINUED) Hardness This unit is factory set for the correct size. You are required to program the date, the time of day, and the correct hardness setting. Please review Compensated Hardness Calculation before entering the hardness number from your water analysis. Compensated Hardness Calculation: __ ppm Iron x 4 = __ grains of hardness __ ppm Manganese x 8 = __ grains of hardness...
  • Page 22: Other Main Menu Features

    OTHER MAIN MENU FEATURES To Initiate a Manual Regeneration Regen Now? Date and Time Hardness Regen Tonight? Manual Regen. Press [ ] To Cancel Dealer Information Salt Reminder Press [ ] To Confirm! Main Menu Press buttons two (2) or four (4) to select Regen Press buttons two (2) or four (4) to select Now or Regen Tonight.
  • Page 23 OTHER MAIN MENU FEATURES (CONTINUED) Salt Reminder There is an optional salt reminder feature that will provide both a visual and audible alarm based on the salt consumption settings. Every time the system consumes the selected Salt Quantity, an audible alarm will sound for the selected two hour period and the backlit display screen will flash. It is best to set the alarm for a time that you are normally in the area of the water softener (i.e.
  • Page 24 OTHER MAIN MENU FEATURES (CONTINUED) Salt Reminder (continued) Salt Reminder Se Alarm On Time Salt Usage : 00AM 08:00AM >>> Alarm On Time Press [ ] To Cancel Salt Quantity Press [ ] To Confirm! Press buttons two (2) or four (4) to select Alarm Select the time of day for the salt reminder alarm to On Time.
  • Page 25: Problem Water Injector Kit

    FAILURE TO DO THIS WILL RESULT IN UNSATISFACTORY OPERATION OF THIS EQUIPMENT AND VOID ANY IMPLIED PERFORMANCE WARRANTY. 89UF Valve Programming Change Required Change the high capacity settings in the second level programming from 2,500 grains per pound of salt to 2,100 grains per pound of salt.
  • Page 26: Plumbing System Clean Up

    PLUMBING SYSTEM CLEAN UP The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary to any other household appliances manufacturer’s instruction(s). Should there be any questions concerning the advisability of performing a procedure, it is strongly recommended that the dealer be consulted prior to performing the procedure.
  • Page 27: Sanitization Procedure

    SANITIZATION PROCEDURE Care is taken at the factory to keep your water conditioner clean and sanitary. Materials used to make the conditioner will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing, and operating, bacteria could get into the conditioner.
  • Page 28 SYSTEM MAINTENANCE (CONTINUED) ADDING SALT TO THE BRINE TANK / CABINET Use only clean salt labeled for water softener use, such as crystal, pellet, nugget, or button. The use of natural rock salt is discouraged because it contains insoluble silt and sand which buildup in the brine tank and cause problems with the system’s operation. — Put 40 kg [80 to 100 lbs] of water softener salt into the brine tank.
  • Page 29 SYSTEM MAINTENANCE (CONTINUED) AUTOMATIC RESIN CLEANER SOLUTION FEEDER INSTALLATION Optional Res-Up feeders are devices that attach to your brine tank and automatically dispense the Res-Up Res-up feeder cleaner into the brine solution where it cleans the resin during the regeneration cycle. 5/8"...
  • Page 30: Servicing Your Control Valve

    SYSTEM MAINTENANCE (CONTINUED) RES-UP® FEEDER INSTALLATION INSTRUCTIONS SQUARE BRINE TANK - CONTINUED 6. Take off the cover of the Res care bottle. Insert the wick, 5. Take off the small hole cover on making sure it touches the bottom of the bottle. Insert the brine well lid.
  • Page 31 SERVICING YOUR CONTROL VALVE (CONTINUED) POWERHEAD REMOVAL Piston Screw Washer To remove the powerhead: 2. Remove two (2) bolts securing powerhead to 3. Remove powerhead from body. body. 1. Remove screw & washer from piston rod link. INSPECTION & REPLACEMENT OF PISTON ASSEMBLY AND SEAL & SPACER KIT Remove all Piston Seal and...
  • Page 32 SERVICING YOUR CONTROL VALVE (CONTINUED) CLEAN INJECTOR ASSEMBLY Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener. The assembly is easy to clean, start by: 1.
  • Page 33: Troubleshooting Guide

    TROUBLESHOOTING GUIDE NOTE Before attempting any troubleshooting, be sure to test the water. The tests should include; 1. Raw water 2. Hot treated water 3. Cold treated water. PROBLEM POSSIBLE SOLUTIONS 1. CONDITIONER DELIVERS HARD WATER A. Bypass valve is open A.
  • Page 34 TROUBLESHOOTING GUIDE (CONTINUED) PROBLEM POSSIBLE SOLUTIONS 8. SALT WATER IN SERVICE LINE A. Plugged injector system A. Clean injector and replace screen B. Timer not operating properly B. Replace timer C. Foreign material in brine valve C. Clean or replace brine valve D.
  • Page 35: Common Spare Parts

    COMMON SPARE PARTS Part Number Description 60090026 Elbow, Inlet/Outlet, 1” NPT Comes with O-Ring 60090027 Straight, Inlet/Outlet, 1” NPT Comes with O-ring 60090040 Elbow, Drain line, 1/2” NPT Comes with O-Ring 60090029 Elbow, Drain line, 3/4” NPT Comes with O-Ring 60090030 Elbow, Drain line, 1”...
  • Page 36 Warranty on Control Valve and Parts: Canature WaterGroup™ will replace or repair any part (except for Wear and Tear Items – Media, Piston, Seals and Brine Valve) which fails within seven (7) years from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship. The only exception from the date of manufacture shall be proof of purchase or installation is provided and then the warranty period shall be from the date thereof.

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