Canature WaterGroup 285HE Owner's Manual

Upflow softener

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285HE
Upflow Softener Manual
1. Read all instructions carefully before operation.
2. Avoid pinched o-rings during installation by applying (providedwith install kit) NSF certified lubricant to all seals.
3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after
the system.
Canada West
855 Park St., Unit 1
7503 35th St. SE
Regina, SK S4N 6M1
Calgary, AB T2C 1V3
Canada East
U.S.A.
490 Pinebush Rd., Unit 1
7229 University Ave NE
Cambridge, ON N1T 0A5
Fridley, MN 55432
56 Lightcap Rd.
Pottstown, PA 19464
9760 Mayflower Park Drive,
4655 McDowell Rd. W
Suite 110
Phoenix, AZ 85035
Carmel, IN 46032

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Summary of Contents for Canature WaterGroup 285HE

  • Page 1 285HE Upflow Softener Manual 1. Read all instructions carefully before operation. 2. Avoid pinched o-rings during installation by applying (providedwith install kit) NSF certified lubricant to all seals. 3. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
  • Page 3: Table Of Contents

    SYSTEM CHECK LIST / / DURING REGENERATION / PLUMBING SYSTEM CLEAN-UP WATER BYPASS / OPERATING CONDITIONS WATER SOFTENER SANITIZATION / MAINTENANCE INSTRUCTIONS SERVICING 285HE VALVE TIMER REPLACEMENT / PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT METER ASSEMBLY REPLACEMENT / CLEAN INJECTOR ASSEMBLY...
  • Page 4: Read This Manual First

    READ THIS MANUAL FIRST Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your Water Softener. Failure to follow instructions in this manual could result in personal injury or property damage. This manual will also help you to get the most out of your Softener. This system and its installation must comply with state and local regulations.
  • Page 5: How Your Water Conditioner Works

    HOW YOUR WATER CONDITIONER WORKS Why Water Gets Hard And How It Is Softened All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall, it begins to collect impurities as it passes through smog and dust-laden atmosphere.
  • Page 6: Specification

    SPECIFICATION Regeneration Water System Capacity Grains Flow Rate Usage (Gallons) Salt Ship Mineral Model Resin Cu. Ft. Brine Tank / Cabinet Size Inches Capacity Weight @ 6 lbs/cu Clean Water Tank Size @ 10 lbs/ @ 3 lbs/ Service Backwash Problem (Lbs) (Lbs)
  • Page 7: System Dimensions / How A Water Softener Works

    SYSTEM DIMENSIONS Twin Tank Model Models A (Inches) B (Inches) C (Inches) 57” 9" 13” 63” 10" 15” 61” 12" 16” 63” 13" 17” Cabinet Model HOW A WATER SOFTENER WORKS Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions the calcium and magnesium in the water by trading it for sodium ions producing soft water.
  • Page 8: Brine Tank Dimensions

    BRINE TANK DIMENSIONS Model Color Liquid Volume Tank Dimensions 5 Pack Carton Salt Capacity 5 Pack Carton (inches) Dimensions (inches) Shipping Weight US Gal Liters L x W x H L x W x H Brine Tanks BTR-145 Blue 42.3 159.7 20.3 x 37.4 21.9 x 21.9 x 72.2...
  • Page 9: Unpacking / Inspection Of Twin Tank Model

    UNPACKING / INSPECTION OF TWIN TANK MODEL Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss claims. The manufacturer is not responsible for damages in transit. Small parts, needed to install the Softener, are in a parts box.
  • Page 10 For Models 60K, 75K and 90K the media is packaged in Media Box and Control Valve is packaged in Brine Tank Assembly What is included with 60K, 75K and 90K models? 2. Control Valve There are 6 Red clips. 1. Tank (Models 360K, 75K and 90K will get an Adapter and Oring attached to the tank) Please check to make 2.
  • Page 11: Unpacking / Inspection Of Cabinet Model

    UNPACKING / INSPECTION OF CABINET MODEL 1. Cabinet with Valve attached 2. Parts Box 3. Drain Line and Hose Clamp (Not Included with some models)) 1. Control Valve 1. Cabinet 2. Parts Box Bypass Tool 2 X 3/4” Elbow Adapter) Grease Packet 2X 1”...
  • Page 12 Check Valve Type and Valve Serial # Check to make sure the valve type is what you ordered. The serial # label on the left will show 285HE0 (DF) for downflow valve and 285HE0 (UF) for Upflow valve The right Sticker shows the serial # of the control valve.
  • Page 13: Before Installation

    BEFORE INSTALLATION Contact your local distributor to use Big Blue H2O laboratory for complete water analysis free of cost and no obligation to you. The laboratory addresses can be found on the front page of the manual. Check your water hardness. Use test strips (Part # 2793828-20) to get an estimation of water hardness and contact your local distributor to use Big Blue H2O laboratory for complete water analysis free of cost and no obligation to you.
  • Page 14 Inspecting and Handling Your 285HE Water Softener Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage inspection. Damage to cartons should also be noted. Handle the Softener unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.
  • Page 15: Installation Steps

    INSTALLATION STEPS Determine the best location for your water Softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the Softener to freezing or temperatures above 43°C (110°F) will void the warranty. Please notice the inlet and outlet labels on the valve as shown here to determine the position of the equipment: For UF Softener - The inlet should be on the right hand side of the valve...
  • Page 16: Preparations

    PREPARATIONS 1. Media Installation (continued) O-ring d) Unplug the riser tube, carefully position the valve over it and turn the valve into the threads in the fiberglass tank, tightening securely into tank. Note: Ensure that the internal O-ring in the valve fits securely over the riser tube. Silicone grease (part # 92360) or other food grade lubricant may be applied to the O-ring to ease installation of Resin the riser tube.
  • Page 17 Clips 3. Attaching Bypass to Valve (Bypass is already attached to the valve) Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water Softener to the plumbing of the house.
  • Page 18 5. Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6” (152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve. Water Softener Installation Cold (Raw water) Cold (Raw water)
  • Page 19 Cabinet Water Softener Installation Cold (Raw water) Cold (Raw water) Cold (Filtered water) Check Valve To Outside Faucet In Out Cold (Soft Water) Filter Hot (Soft Water) Water Heater Up ow Water Softener Water Pipe Inlet AC120V/10A Current Protect Socket Inlet Water Pipe Outlet Inlet...
  • Page 20: Startup Instructions

    STARTUP INSTRUCTIONS “WARNING – It is Recommended to add water to the brine tank as per the below chart at the time 1. Connect the transformer of installation” to the valve. Plug the BRINE TANK MODEL – Water to be Added at the 12-volt transformer into Time of Installation: a 120 VAC 60 Hz outlet.
  • Page 21 SYSTEM CHECK LIST More than 90% of problems affecting the efficiency of a chemical iron free softener system can be identified in 9 minutes or less by following this diagnostic schedule. Start with Step 1, then follow each step in sequence to ensure proper diagnostic procedures. 1.
  • Page 22: Water Bypass / Operating Conditions

    4. After Softener installation is completed and final adjustments are made with the water turned on and brine draw tube reconnected, manually reposition timer on softener to backwash position. Allow timer to perform an automatic regeneration cycle. During backwash of softener, all iron cleaned from the resin will be washed down the drain. It is advisable, after chemically cleaning softener, to regenerate system twice to fully restore capacity lost due to iron fouling.
  • Page 23: Water Softener Sanitization / Maintenance Instructions

    WATER SOFTENER SANITIZATION Check Manual Regeneration step on page 19. Sanitization Solution 1a. Pour entire packet of Sani-System Liquid Concentrate – 1b. Manually regenerate the softeneraccording to the Part # 50032 (24 packets) into the brine well. If no manufacturer’s specications. brine well is present, pour entire packet into bottom of brine tank when salt is nearly empty.
  • Page 24 Care of Your Softener To retain the attractive appearance of your new water softener, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject your softener to freezing or to temperatures above 43°C (110°F). Servicing Components Ÿ The injector assembly should be cleaned or replaced every year depending on the inlet water quality and water usage.
  • Page 25: Servicing 285He Valve

    Insert the other end of the tube completely into the hole in the brine well cap. Automatic feeding will start in a few hours. SERVICING 285HE VALVE Before Servicing 1. Turn off water supply to conditioner : a. If the conditioner installation has a 3 valve bypass system first open the valve in the bypass line, then close the valves at the conditioner inlet & outlet.
  • Page 26 TIMER REPLACEMENT Meter Cable Piston Screw Front Cover 1. Disconnect the meter cable from the meter. (If flow 3. Remove the piston screw and washer from the piston 2. Remove the front cover of the valve. meter is attached) rod. 2 X Screws from Powerhead Powerhead Assembly...
  • Page 27: Meter Assembly Replacement / Clean Injector Assembly

    METER ASSEMBLY REPLACEMENT Meter Cable 4. Remove the meter support and then the impeller out from the coupling and clean it 5. Replace meter with the help of special tool and re-assemble the removed components back in the section 2X Clips 1.
  • Page 28: Replace Meter Assembly

    REPLACE METER ASSEMBLY Meter Cable 1. Disconnect the meter cable from the meter. 2. Disconnect the valve from bypass by removing clips 3. Remove the coupling adapter from the bypass 4. Remove the meter and meter support from the bypass and replace REPLACE MOTOR Motor Screws...
  • Page 29: Replace Drain Line Flow Control / Replacing Pcbs

    REPLACE DRAIN LINE FLOW CONTROL Drain Line Elbow 1. Pull the drain line clip and remove the drain line elbow and washer 2. Clean/replace drain line washer Drain washer Clip REPLACING PCBS Remove PCBs by removing the screws shown in the picture...
  • Page 30: After Servicing / Parts Breakdown

    AFTER SERVICING 1. Reconnect drain line 2. Return bypass or inlet valve to normal in service position. Water Pressure will automatically build in the Softener NOTE: Be sure to shut off any bypass line. 3. Check for leaks at all sealed areas. Check Drain seal with the control in the backwash position 4.
  • Page 31: Master Programming

    MASTER PROGRAMMING Press Up and Down Button for 5 seconds Press Manual Regen Button and and change value using Up and Down Buttons Key Pad Setting VALVE MODE SETTINGS This function is to enter the basic set up information required at the Softener UF time of installation.
  • Page 32: Parts Breakdown

    PARTS BREAKDOWN 285HE power head parts list Part # Description (Water group) Screw-4.2×12 Magnet-φ3×2.7 92393 Bnt85 Motor 60010178 Bnt85 Main Pcb(UF) 60010179 Bnt85 Main Pcb(DF) Bnt85HE Mounting Plate Screw-ST3.5x13 Washer-4x12 Bnt85HE Brine Gear(UF) 92392 Bnt85HE Brine Gear(DF) 92391 Bnt85HE Main Gear...
  • Page 33 PARTS BREAKDOWN 285HE valve body parts list Part # Description Part # Description (WaterGroup) (WaterGroup) 60010075 Screw-M5x12(Hexagon) 60010174 BNT85HE Injector Fixed Sleeve 60010076 Screw-M5x16(Hexagon With Washer) Injector Throat(optional) End Plug Retainer 60010175 Injector Plug Body BNT85HE Rod Injector Nozzle(optional) Piston Pin...
  • Page 34 PARTS BREAKDOWN 285HE bypass parts list Part # Description (WaterGroup) 60010006 Bypass Tool 063 Bypass Body 60010026 O-ring( 22.4×3.55) 60010020 Connector 3/4”NPT Connector Clip Bypass Shaft( Outlet) Bypass Shaft( Inlet) O-ring(30×2.65) Shaft Seal 92846 Plug Clip Shaft Clip 60010209 Bypass Plug 60010044 O-ring(12×2)
  • Page 36 Seven Year Complete Parts Warranty Canature WaterGroup™ will replace any part which fails within 84 months from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship. The only exception shall be when proof of purchase or installation is provided and then the warranty period shall be from the date thereof.

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