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Canature WaterGroup 89UF Service Manual

Upflow & downflow softener
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89UF/DF
Upflow & Downflow
Softener Manual
This manual is intended to be supplemental to the 80155330 89UF DF Home Owners Manual and
contains additional trouble shooting and programming information intended for the use of
qualified service technicians only.
NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT,
YOU WAIVE CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE
EVENT OF PROPERTY DAMAGE, INJURY, AND OR DEATH.
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Twww.canaturewg.com
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 46075
www.canaturewg.com
IAPMO R&T Certified
Against NSF/ANSI 44, 372
and CSA B483.1

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Summary of Contents for Canature WaterGroup 89UF

  • Page 1 Against NSF/ANSI 44, 372 and CSA B483.1 Softener Manual This manual is intended to be supplemental to the 80155330 89UF DF Home Owners Manual and contains additional trouble shooting and programming information intended for the use of qualified service technicians only.

  • Page 2: Table Of Contents

    SAFETY HOW YOUR WATER SOFTENER WORKS FEATURES & TERMINOLOGY FLOW RATE INFORMATION FEED WATER PARAMETERS 89 DOWNFLOW DIAGRAMS 89 UPFLOW DIAGRAMS TROUBLE SHOOTING GUIDE SANITIZATION PROCEDURE SYSTEM MAINTENANCE AUTOMATIC RESIN CLEANER SOLUTION FEEDER INSTALLATION INSTRUCTIONS (OPTIONAL) PROBLEM WATER INJECTOR KIT REPLACEMENT/SERVICE AFTER SERVICING PARTS BREAKDOWN...

  • Page 3: Safety

    Used to depict a specific behavior that MUST be followed to avoid the present hazard (problem). Canature WaterGroup U.S.A. Inc. / Canature WaterGroup Canada Inc. (“Canature”) has disclosed all known risks associated with the product within this manual but cannot disclose risks that are beyond its knowledge.

  • Page 4: How Your Water Softener Works

    HOW YOUR WATER SOFTENER WORKS Water softeners remove problem minerals (calcium and manganese) causing hardness, from your water by exchanging them with harmless sodium ions in a process called ion exchange. Unlike calcium and magnesium, sodium does not form scaling. Sodium also does not interfere with the cleaning action of soaps.

  • Page 5: Flow Rate Information

    FLOW RATE INFORMATION At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig. Peak flow rates are intended for intermittent use only (10 minutes or less) and are for residential applications only. Do not use peak flow rate for commercial applications or for a continuous rate when treated water supplies are geothermal heat pump, swimming pool, etc.
  • Page 6 89 DOWNFLOW DIAGRAMS (CONTINUED) 89 DF: BACKWASH Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston （Bypassed） Brine tank Tank Salt D-Tube Brine water level BNT89-DF-FLOW DIAGRAM-3 check Distributor 89 DF: BRINE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston （Bypassed）...
  • Page 7 89 DOWNFLOW DIAGRAMS (CONTINUED) 89 DF: SLOW RINSE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston （Bypassed） Brine tank Tank Salt D-Tube check Distributor Brine water level 89 DF: RINSE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston Brine tank Tank Salt...

  • Page 8: Upflow Diagrams

    89 DOWNFLOW DIAGRAMS (CONTINUED) 89 DF: REFILL Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston Brine tank Tank Salt Brine water D-Tube level check Distributor 89 UPFLOW DIAGRAMS Brine Valve Assy 89 UF: SERVICE Brine Line(BLFC) (DLFC) Injector Screen Piston Brine tank Tank...
  • Page 9 89 UPFLOW DIAGRAMS (CONTINUED) 89 UF: BRINE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector （Bypassed） Screen Piston Brine tank Tank Salt D-Tube check Brine water Distributor level 89 UF: SLOW RINSE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector （Bypassed） Screen Piston Brine tank Tank...
  • Page 10 89 UPFLOW DIAGRAMS (CONTINUED) 89 UF: BACKWASH Brine Valve Assy Brine Line(BLFC) (DLFC) Injector (Bypassed） Screen Piston Brine tank Tank Salt D-Tube check Distributor Brine water level 89 UF: RINSE Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston Brine tank Tank Salt D-Tube...
  • Page 11 89 UPFLOW DIAGRAMS (CONTINUED) 89 UF: REFILL Brine Valve Assy Brine Line(BLFC) (DLFC) Injector Screen Piston Brine tank Tank Salt Brine water level D-Tube check Distributor...

  • Page 12: Trouble Shooting Guide

    TROUBLE SHOOTING GUIDE PROBLEM POSSIBLE SOLUTIONS 1. CONDITIONER DELIVERS HARD WATER A. Bypass valve is open A. Close bypass valve B. No salt in brine tank B. Add salt to brine tank and maintain salt level above water level C. Injector or screen plugged C.
  • Page 13 TROUBLE SHOOTING GUIDE (CONTINUED) PROBLEM POSSIBLE SOLUTIONS 8. SALT WATER IN SERVICE LINE A. Plugged injector system A. Clean injector and replace screen B. Timer not operating properly B. Replace timer C. Foreign material in brine valve C. Clean or replace brine valve D.
  • Page 14 TROUBLE SHOOTING GUIDE (CONTINUED) Problem Possible Solutions LEVEL 2 – recommended for qualified service technician only Injectors or injector screen plugged. Clean and or replace injectors and screen - See Replacement/ Service Section Drain line flow control plugged or drain line restricted - See Replacement/Service Section Not drawing brine solution Safety float assembly seating prematurely –...

  • Page 15: Sanitization Procedure

    SANITIZATION PROCEDURE Care is taken at the factory to keep your water conditioner clean and sanitary. Materials used to make the conditioner will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing, and operating, bacteria could get into the conditioner.

  • Page 16: Automatic Resin Cleaner Solution Feeder Installation Instructions (Optional)

    AUTOMATIC RESIN CLEANER SOLUTION FEEDER INSTALLATION INSTRUCTIONS (OPTIONAL) RESIN CLEANER An approved resin cleaner MUST be used on a monthly basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water. Consult your dealer and follow the directions on the resin cleaner package. Item # Description Item #...

  • Page 17: Problem Water Injector Kit

    3 programing changes. In the main user settings: 1. Salt Mode Setting change to High Capacity Mode. 2. Salt vs Efficiency setting capacity requires additional adjustments see instructions below. FAILURE TO DO THIS WILL RESULT IN UNSATISFACTORY OPERATION OF THIS EQUIPMENT AND VOID ANY IMPLIED PERFORMANCE WARRANTY. 89UF Valve Programming Change Required Change the Salt Mode Setting in the second level programming from 2,500 grains per pound of salt to 2,100 grains per pound of salt.

  • Page 18: Replacement/Service

    REPLACEMENT/SERVICE THE FOLLOWING ‘REPLACEMENT / SERVICE SECTION’ , PAGES CONTAIN CONTENT THAT SHOULD ONLY BE USED BY A QUALIFIED SERVICE TECHNICIAN: TIMER REMOVAL Piston Screw Washer 2. Remove two (2) bolts securing powerhead to 3. Remove powerhead from body. 1. Remove screw & washer from piston rod link. body.
  • Page 19 REPLACEMENT/SERVICE (CONTINUED) CLEAN INJECTOR ASSEMBLY Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener. The assembly is easy to clean, start by: 1.
  • Page 20 REPLACEMENT/SERVICE (CONTINUED) REPLACE MOTOR 1. Remove Screws from the back of the valve and pull the cover 2. Remove all connections from the circuit board 3. Remove the two screws from the motor. Remove the motor and watch for the pin under the motor. 4.
  • Page 21 REPLACEMENT/SERVICE (CONTINUED) REPLACE BRINE LINE FLOW CONTROL Clip 1. Pull the brine line clip and remove the brineline elbow Brine Line Elbow and washer 2. Clean/replace brine line washer Brine Line Washer REPLACE MICROSWITCHES Front Cover Wire connections to Circuit Board Cover 4X Screws Microswitch Microswitch...

  • Page 22: After Servicing

    REPLACEMENT/SERVICE (CONTINUED) CIRCUIT BOARD REPLACEMENT Circuit Board Screws Wire connections to Circuit Board 1. Remove the screws from the back of the valve and pull the front 2. Remove all connections from the circuit board cover 3. Remove the fours screws from the circuit board and pull it out AFTER SERVICING 1.

  • Page 23: Parts Breakdown

    PARTS BREAKDOWN Control Valve Bypass - 60010004 Pressure Tank Model Tank # Distrubutor# Valve # Media Bed # Size Softener Upflow (Single Tank) 8 x 44 50010005 95600 9 x 48 50010005 95601 Call for Call for 10 x 54 50010005 95606 part number...
  • Page 24 Main Gear Drive Gear 60010571 PCB Absorb Shock Foam 60010570 89 Front Cover(Black) Downflow Gear Alignment 60010376 Controller Touch Panel 60010368 Powerhead 89DF Valve Correct Alignment for 89 Down ow Gears 60010369 Powerhead 89UF Valve Brine Gear Main Gear Drive Gear...
  • Page 25 PARTS BREAKDOWN (CONTINUED) Part # Part Description 92383 DF Piston Assy. 92384 UF Piston Assy. 92382 Seal and Spacer Kit 60010574 Screw 3.5×13 60010075 Screw,End Plug Retainer 60010076 Valve Body Connect Screws 2 60010343 End Plug Retainer 60010417 Brine Valve Small O-Ring.
  • Page 26 PARTS BREAKDOWN (CONTINUED) Cabinet Parts List Part # Part Description 55010010 Brine Well 55010023 Saftey Float 60010362 Brine Well Clamp 55020002 Brine Well Cap Call for Part Number Softener Salt Lid Call for Part Number Softener Low Cover Call for Part Number 89 Control Valve 60090028 Hose Barb...
  • Page 27 PARTS BREAKDOWN (CONTINUED) Brine Tank Assembly (Round) Brine Tank Tubing Brine Tank **Brine Well/ Safety Float Brine Well/ Safety Float Grid Legs (3) **FLOAT ASSY 55010023 - BTR100 55010054 - BTR145 55010033 - BTR200 *Grid Brine Tank Lid *GRID 55010035 SALT PLATE WITH LEGS BTR-70 55010013 SALT PLATE WITH LEGS BTR-100 55010036 SALT PLATE WITH LEGS BTR-145 55010037 SALT PLATE WITH LEGS BTR-200...

  • Page 28: Master Programming Guide 89 Downflow

    MASTER PROGRAMMING GUIDE 89 DOWNFLOW Key Locked, 4. Press button four (4) to Main Menu. Press Key for 5S 5. Press button three (3). 6. Press button four (4) to Advanced Menu. to Unlock 7. Press and hold button three (3) until it beeps to enter into the Advanced Menu.
  • Page 29 MASTER PROGRAMMING GUIDE 89 DOWNFLOW (CONTINUED) BW/Rinse Overide Regen. Mode = Advanced Menu = = Advanced Menu = Resin Volume Resin Volume Refill Rate Refill Rate Regen. Mode Regen. Mode Backwash Override BW/Rinse Override Emergency Regen. Emergency Regen. 1. Press buttons two (2) or four (4) to select. 1.
  • Page 30 MASTER PROGRAMMING GUIDE 89 DOWNFLOW (CONTINUED) Emergency Regen. Regen. Cycles = Advanced Menu = = Advanced Menu = Regen. Mode Regen. Mode Backwash Override Backwash Override Emergency Regen. Emergency Regen. Regen. Cycles Regen. Cycles History Values History Values 1. Press buttons two (2) or four (4) to select. 1.
  • Page 31 MASTER PROGRAMMING GUIDE 89 DOWNFLOW (CONTINUED) Continued from page 30 Regen. Cycles (continued) = Rinse Duration = 10 Minutes Press [ ] To Cancel Press [ ] To Confirm! 5. Press buttons two (2) or four (4) to select. Press button three (3) to Confirm. = Refill Duration = 12.5 Minutes Press [...

  • Page 32: Master Programming Guide 89 Upflow

    MASTER PROGRAMMING GUIDE 89 UPFLOW Key Locked, 4. Press button four (4) to Main Menu. Press Key for 5S 5. Press button three (3). 6. Press button four (4) to Advanced Menu. to Unlock 7. Press and hold button three (3) until it beeps to enter into the Advanced Menu.
  • Page 33 MASTER PROGRAMMING GUIDE 89 UPFLOW (CONTINUED) BW/Rinse Override Regen. Mode = Advanced Menu = = Advanced Menu = Resin Volume Resin Volume Refill Rate Refill Rate Regen. Mode Regen. Mode Backwash Override BW/Rinse Override Emergency Regen. Emergency Regen. 1. Press buttons two (2) or four (4) to select. 1.
  • Page 34 MASTER PROGRAMMING GUIDE 89 UPFLOW (CONTINUED) Emergency Regen. Regen. Cycles = Advanced Menu = = Advanced Menu = Regen. Mode Regen. Mode Backwash Override Backwash Override Emergency Regen. Emergency Regen. Regen. Cycles Regen. Cycles History Values History Values 1. Press buttons two (2) or four (4) to select. 1.
  • Page 35 MASTER PROGRAMMING GUIDE 89 UPFLOW (CONTINUED) Continued from page 25 Regen. Cycles (continued) = Rinse Duration = 12 Minutes Press [ ] To Cancel Press [ ] To Confirm! 5. Press buttons two (2) or four (4) to select. Press button three (3) to Confirm. = Refill Duration = 12.5 Minutes Press [...
  • Page 36 www.canaturewg.com 80155334 REV 3 2024-10-17...

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