Canature WaterGroup 95STS Installation And Operation Manual

Single tank system commercial water softener

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95STS
Single Tank System
Commercial Water
Softener
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Toll Free: (877) 288-9888
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 46075
Toll Free: (877) 288-9888

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Summary of Contents for Canature WaterGroup 95STS

  • Page 1 95STS Single Tank System Commercial Water Softener Canature WaterGroup Canada Inc. Canature WaterGroup U.S.A. Inc. 855 Park St., Unit 1 6353 Commerce Drive Regina, SK, S4N 6M1 Whitestown, IN, 46075 Toll Free: (877) 288-9888 Toll Free: (877) 288-9888...
  • Page 3: Table Of Contents

    SAFETY GUIDE PROPER INSTALLATION UNPACKING / INSPECTION SPECIFICATIONS BEFORE STARTING INSTALLATION GENERAL INSTALLATION INSTALLATION INSTRUCTIONS SYSTEM START-UP PROGRAMMING INSTRUCTIONS ABOUT THE SYSTEM MAINTENANCE PARTS TROUBLE SHOOTING MAINTENANCE LOGS WARRANTY...
  • Page 4: Safety Guide

    SAFETY GUIDE For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury.  Check and comply with your provincial / state and local codes. You must follow these guidelines. ...
  • Page 5: Specifications

    SPECIFICATIONS Flow Rates per Tank Model Capacity Resin Salt Usage Critical 95 - 1.5”** Max Flow Dimensions @15 lbs/Ft3 @15 lbs/Ft3 @10 lbs/Ft3 Flow @ 15 PSI @ 25 PSI To Drain Mineral Tank Brine Tank @10 lbs/Ft3 Lbs (Kg) Lbs (Kg) USGPM USGPM...
  • Page 6: Before Starting Installation

    BEFORE STARTING INSTALLATION TOOLS, PIPE, AND FITTINGS, OTHER MATERIALS  Use copper, brass, or PEX pipe and fittings.  Pliers  Some codes may also allow PVC plastic pipe.  Screwdriver  ALWAYS install the included bypass valve, or 3 shut-off ...
  • Page 7: General Installation

    GENERAL INSTALLATION TYPICAL SOFTENER LOCATION You must first decide how to run in and out pipes to the softener. Look at the house main water pipe at the point where you will connect the softener. Is the pipe soldered copper, glued plastic, PEX, or threaded brass/galvanized? What is the pipe size? Now look at the typical installation illustrations below.
  • Page 8 INSTALLATION INSTRUCTIONS (CONTINUED) 6. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work.
  • Page 9: System Start-Up

    SYSTEM START-UP START-UP INSTRUCTIONS 1. Plug the valve into an approved power source. 2. When power is supplied to the control, the screen will display “Advancing to Service Wait Please” while it finds the service position. 3. If screen is locked, press MENU for 3 seconds to unlock. Press and hold the SET / REGEN button for 3 seconds to enter the manual regeneration screen.
  • Page 10 PROGRAMMING INSTRUCTIONS (CONTINUED) MAIN DISPLAY (CONTINUED) Do not touch any buttons at this time. When the valve reaches the service position it will display: 08:30 Last Regeneration: 2023.05.12 Meter Capacity Remaining Flow Rate The above diagram shows the current time, last regeneration day, and the regeneration mode. The number of blue bars represent the capacity remaining and the flow rate.
  • Page 11 PROGRAMMING INSTRUCTIONS (CONTINUED) MANUAL REGENERATION (CONTINUED) 1. Press the UP or DOWN button to choose option. 2. If you choose DELAY, the valve will start a regeneration at the next regeneration time(default is 2:00 AM). 3. If you choose IMMEDIATE, the valve will start a regeneration immediately. When a regeneration is started, the screen will display: 08:30 Advancing to Backwash...
  • Page 12 PROGRAMMING INSTRUCTIONS (CONTINUED) MANUAL REGENERATION (CONTINUED) When the valve reaches the Brine position. The screen will display: 08:30 Brining Remaining 12:38 When Brining remaining time reaches zero or any button is pressed, the valve will advance to the Rinse position and then the Refill position just like the examples above.
  • Page 13 PROGRAMMING INSTRUCTIONS (CONTINUED) MAIN PROGRAM (CONTINUED) Choose Region icon to change the display unit of measures. Choose Language icon to change the display language. Note English may be only option depending on version of software. Region Language Time Region & Hardness &...
  • Page 14 PROGRAMMING INSTRUCTIONS (CONTINUED) MAIN PROGRAM (CONTINUED) Advance settings has two options. Press SET REGEN button for 3-5 seconds to enter menu. Choose Automatic Calculate to let the system determine the capacity and refill times. To manually adjust the gallon capacity and refill time, choose Manual Settings. Advanced Settings Time Region &...
  • Page 15 PROGRAMMING INSTRUCTIONS (CONTINUED) MAIN PROGRAM (CONTINUED) Choose Regen Time to adjust the time of day for a regeneration to occur. Regen. Time Time Region & Hardness & Language People 02:00 AM Holiday Advanced System Mode Settings Information Choose Data Entry to enter the Resin Volume, Salt Amount, and Refill Flow Rate, Unit Capacity, and Reserve Capacity. If your system is assembled from the factory, it has already been programmed with the proper settings.
  • Page 16 PROGRAMMING INSTRUCTIONS (CONTINUED) MAIN PROGRAM (CONTINUED) Restore Defaults will erase all the current settings. Be careful when choosing this since you will lose all the current settings and the default settings loaded back in may not be the correct settings for your system. Restore Defaults Regen.
  • Page 17: About The System

    ABOUT THE SYSTEM CONTROL OPERATION DURING A POWER FAILURE In the event of a power failure, the valve will keep track of the time and day for 48 hours. The programmed settings are stored in a non-volatile memory and will not be lost during a power failure. If power fails while the unit is in regeneration, the valve will finish regenera-tion from the point it is at once power is restored.
  • Page 18: Maintenance

    MAINTENANCE ADDING SALT Use only crystal water softener salt. Check the salt level monthly. It is important to main-tain the salt level above the water level. To add salt, simply lift the salt lid and add the salt directly into the brine tank. Be sure the brine well cover is on and fill only to the height of the brine well. BRIDGING Humidity or wrong type of salt may create a cavity between the water and the salt.
  • Page 19 MAINTENANCE (CONTINUED) REMOVING POWER HEAD ASSEMBLY Cam Hole SET & REGEN Button Cam Arrow Manual Button Locking Bar Connector Manually remove the Power Head Assembly:  Press and hold Manual Button  With 8 hex key, insert Cam Hole, turn the Cam anti-clockwise to the backwash position ...
  • Page 20 MAINTENANCE (CONTINUED) REPLACE DRAIN LINE FLOW CONTROL (DLFC) Drain Line Clip DLFC Holder DLFC Drain Line Elbow To replace the Drain Line Flow Control (DLFC):  Remove the Drain Line Clip  Pull the Drain Line Elbow Assembly outward  Pull the DLFC Holder outward from the Drain Elbow ...
  • Page 21 MAINTENANCE (CONTINUED) REPLACING OR CLEANING INJECTORS Connector 2x O- Rings 2x Screws Screen Injector Body Cover assembly Sediment, salt and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the left side of the control valve (viewing valve from rear).
  • Page 22: Parts

    PARTS POWER HEAD EXPLODED VIEW...
  • Page 23 Gear Spring Part # Description 60095002 Gear 60010052 95 STS power adapter, transformer Actuating cam 60010399 95STS power adapter, transformer (outdoor) Inverted cam 60010183 95STS Adaptor, Transformer 120V, 95MTS Cam Assembly 02170186 Screw BT 3.5×13, flat head 50030062 Cover,95 Valve,Black, Outdoor Magnet φ4×3...
  • Page 24 PARTS VALVE BODY EXPLODED VIEW B17 B18 B19 B20 B21B22B23B24B25 B10 B11 B2 B3 B4 B42 B43 B3 B4 B39 B40 B41 B45 B46...
  • Page 25 PARTS VALVE BODY PARTS NUMBERS 95STS VALVE BODY Part # WG Description 05056088 Screw M5×16 60095650 95 Piston Rod 60095661 Quad Ring Holder 60095735 Quad Ring (5.81×1.83) 5040004M End Plug Retainer 60095663 Piston Rod Holder 60095732 95 Piston 60010218 95 Piston Assy...
  • Page 26 PARTS VALVE BODY PARTS NUMBERS (CONTINUED) 95STS VALVE BODY 60095041 Bolt M5×50 60095211 95 Valve Body 60095608 O-ring φ47×3 26010158 O-ring φ23.39×3.53 05040123 Auxiliary Hole Plug 60010243 95 Valve Body Base(4”) 05042005 O-ring φ46.99×5.33 05040091M Sealing Collar 60095034 Screw M6×30 60010228 O-ring φ108×5.3...
  • Page 27: Trouble Shooting

    TROUBLE SHOOTING Trouble Shooting Issue Possible Cause Possible Solution A. Unit fails to initiate a 1. No power supply. Check electrical service, fuse, etc. regeneration cycle. 2. Defective circuit board. Replace faulty parts. 3. Power failure. Reset time of day. 4.
  • Page 28: Maintenance Logs

    For warranty claims, Canature WaterGroup reserves the right to ask for this maintenance sheet. Failure to provide this completed form for the time period requested will void your warranty.
  • Page 29 (each tank) (each tank) water (Y/N) (Y/N) drain and clean For warranty claims, Canature WaterGroup reserves the right to ask for this maintenance sheet. Failure to provide this completed form for the time period requested will void your warranty.
  • Page 30 Alarms? and brine hardness (system) and brine hardness (system) For warranty claims, Canature WaterGroup reserves the right to ask for this maintenance sheet. Failure to provide this completed form for the time period requested will void your warranty.
  • Page 31 Weight of Salt Date Date corresponding softener tank added corresponding softener tank added For warranty claims, Canature WaterGroup reserves the right to ask for this maintenance sheet. Failure to provide this completed form for the time period requested will void your warranty.
  • Page 32: Warranty

    Limited to warranty provided by original manufacturer Canature WaterGroup™ will replace any part (except for Wear and Tear Items – Media, Piston, Seals and Brine Valve) which fails within the time period specified in the chart above from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship.

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