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Canature WaterGroup 85TA Owner's Manual

1” twin alternating water softener
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85 TA 1"
Twin Alternating Water
Softener Manual
1. This manual contains important safety and operating instructions. Read all instructions and follow
them when using this product. Failure to consider this information and follow these instructions,
including those concerning maintenance, may result in property damage, injury and or death.
Page 23 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. We recommend installation only be completed by a competent installer or plumbing professional to insure this
product is installed in accordance with local plumbing codes.
3. Read this manual in full and follow all instructions carefully before operation.
4. Avoid pinched O-rings during installation by applying NSF certified lubricant to all seals (provided with install kit).
5. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
6. Discard small parts remaining after the installation.
7. Failure to install the system correctly voids the warranty.
8. Handle all components of the system with care. Do not drop, drag or turn components upside down.
9. Save these instructions and keep track of your product's serial number.
NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE
CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY
DAMAGE, INJURY, AND OR DEATH.
Canature WaterGroup Canada Inc.
855 Park St., Unit 1
Regina, SK, S4N 6M1
Toll Free: (877) 288-9888
Canature WaterGroup U.S.A. Inc.
6353 Commerce Drive
Whitestown, IN, 46075
Toll Free: (877) 288-9888

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Summary of Contents for Canature WaterGroup 85TA

  • Page 1 NOTICE: THIS MANUAL CONTAINS A LIMITED WARRANTY. BY INSTALLING AND OR USING THIS PRODUCT, YOU WAIVE CERTAIN LEGAL RIGHTS INCLUDING THE RIGHT TO SUE OR CLAIM COMPENSATION IN THE EVENT OF PROPERTY DAMAGE, INJURY, AND OR DEATH. Canature WaterGroup Canada Inc. Canature WaterGroup U.S.A. Inc. 855 Park St., Unit 1...

  • Page 2: Table Of Contents

    SAFETY FIND AND RECORD VALVE TYPE & SERIAL NUMBERS RECORDS & CONTACTS KNOW THIS BEFORE STARTING YOUR INSTALLATION HOW YOUR WATER SOFTENER WORKS FEED WATER PARAMETERS UNPACKING/INSPECTION BEFORE INSTALLATION PREPARATIONS PLANNING YOUR INSTALLATION INSTALLATION STEPS UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION 16 START-UP INSTRUCTIONS PLUMBING SYSTEM CLEAN UP SANITIZATION PROCEDURE...

  • Page 3: Safety

    Used to depict a specific behavior that MUST be followed to avoid the present hazard (problem). Canature WaterGroup U.S.A. Inc. / Canature WaterGroup Canada Inc. (“Canature”) has disclosed all known risks associated with the product within this manual but cannot disclose risks that are beyond its knowledge.

  • Page 4: Find And Record Valve Type & Serial Numbers

    FIND AND RECORD VALVE TYPE & SERIAL NUMBERS There are two labels located on your Unit: 1) Control valve label and 2) System number label. Find and record your product model number, serial number, and valve serial number in the Records & Contacts section as they will be important if you need to troubleshoot. Item # Model # Control Valve Serial #...

  • Page 5: Know This Before Starting Your Installation

    KNOW THIS BEFORE STARTING YOUR INSTALLATION   Read this manual thoroughly to become familiar with Do not use this softener on hot water supply lines. the softener and its capabilities before installing or  Avoid pinched O-rings during installation by applying the operating.

  • Page 6: How Your Water Softener Works

    Your system measures the amount of water used to determine when regeneration is required. The 85TA provides continuous soft water 24-7 so you will never have untreated water as one tank will regenerate independently off-line at the factory preset time 2:00 a.m.

  • Page 7: Unpacking/Inspection

    UNPACKING/INSPECTION (CONTINUED) 5. Brine Tank Assembly (Round Brine Tank Shown) 4. Manifolds with Ball valves Brine Tank Brine Tank (Round or Tubing Square) Brine Well/ Safety Float Grid Legs (3 for Round and 4 for Square) Brine Tank Lid Grid (Round or Square) NOTE NOTE Canature is NOT responsible for...

  • Page 8: Before Installation

    BEFORE INSTALLATION Make sure you have a copy of your most recent water test results. If your water has not been tested previously, your professional installer can obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important that this product not be installed until you have this information.

  • Page 9: Preparations

    PREPARATIONS MANDATORY MEDIA INSTALLATION (WHEN NECESSARY) When larger units cannot be loaded due to weight restrictions, media will be shipped pre-measured in separate containers. Follow the steps below for proper media loading. Wear a Dust Mask. Airborne particles could pose potential health risks.
  • Page 10 PREPARATIONS (CONTINUED) 4. Apply the supplied lubricant (part #92360) to the internal O-ring at the bottom of the control valves. Apply lubricant to the larger O-ring on the bottom of the valve that seals with the tank threads. Internal O-ring NOTICE Do NOT use petroleum-based lubricants as they will cause...
  • Page 11 PREPARATIONS (CONTINUED) BRINE TANK ASSEMBLY To assemble the brine tank, (some tanks may be square) 4. Take the brine tube and insert the nut follow these steps: and plastic sleeve as shown below. Insert Sleeve 1. Attach the three brine grid legs to grid plate. The legs will snap on to the tabs of the salt plate making a “clicking”...

  • Page 12: Planning Your Installation

    PLANNING YOUR INSTALLATION WATER SOFTENER INSTALLATION LAYOUT Select the location for your softener tank with care. Various conditions that contribute to proper location include: 1. All installation procedures must conform to local or regional plumbing codes. Canature is not liable for any non-compliance with local requirements 2.
  • Page 13 PLANNING YOUR INSTALLATION (CONTINUED) WATER SOFTENER INSTALLATION Water Pipe Inlet Water Pipe Outlet Bypass AC 120V/10A Brine Valve Current Protect Socket Connector Detail Drain Elbow 3/8” Brine Tube Assembly T-connection Brine Valve Connector Detail 5/8” Drain Line Brine Tank Laundry Drain 5/8”...

  • Page 14: Installation Steps

    INSTALLATION STEPS TO BEGIN YOUR INSTALLATION: 1. Make sure the bypass is attached securely to the lead valve & follower valve via the pipe connections as shown, See Fig. 2. 2. Apply thread tape to threaded connections straight or elbow plumbing adaptors 3.
  • Page 15 INSTALLATION STEPS (CONTINUED) T-Connection Brine tube 7. Attach the brine line from brine tank to brine line fitting on two control valves (lead valve & follower valve) stiffener linking the two valves via the T-Connector. Install the tube stiffener into the end of the brine line before attaching it to the brine line fitting on the control valves See Fig.

  • Page 16: Understand The Screen & Keypad Configuration

    UNDERSTAND THE SCREEN & KEYPAD CONFIGURATION The control valve is controlled with simple, user-friendly electronics, displayed on an LCD screen CONNECT THE TRANSFORMER Connect the transformer to the unit by plugging the 12 volt transformer into a 120 VAC 60 Hz outlet MANDATORY Do NOT use an outlet that is controlled by a light switch.

  • Page 17: Start-Up Instructions

    START-UP INSTRUCTIONS Now that your water softener is plumbed into position it is time to start up and program the unit. STEP 1. ADD WATER TO BRINE TANK 1. Open the brine tank salt lid and fill with water until there is approximately 1” [25.4 mm] of water above the grid plate.
  • Page 18 START-UP INSTRUCTIONS (CONTINUED) STEP 3. PROGRAM SETTINGS This unit is factory set for the correct size. You are required to program the date, the time of day, the number of people living in the home and the correct hardness setting. Please review Compensated Hardness Calculation before entering the hardness number from your water analysis. Compensated Hardness Calculation: __ ppm Iron x 4 = __ grains of hardness __ ppm Manganese x 8 = __ grains of hardness...
  • Page 19 START-UP INSTRUCTIONS (CONTINUED) STEP 3. PROGRAM SETTINGS PRESS SETTINGS KEY AUG/30/2019 CURRENT TIME 3 SEC TO UNLOCK 12:15AM 12:15AM 1. The display may read “PRESS SETTINGS 3. Press and hold button one (1) 4. Now press button three KEY”. Press button one (1) for three for three seconds (3) until you (3) or four (4) to change the seconds (3) to unlock.
  • Page 20 Trip Point Explanation: The 85TA controllers will operate with one tank in service and the second tank off-line for regeneration or ready in standby. Based on peak flow water usage, the trip points can be set accordingly.
  • Page 21 START-UP INSTRUCTIONS (CONTINUED) STEP 5. ADD SALT TO BRINE CABINET Put 80 to 100 lbs [40 kg] of water softener salt into the brine tank. The unit will automatically fill the water to the correct level when it regenerates. Congratulations! Start-Up Instructions are now complete –...

  • Page 22: Plumbing System Clean Up

    PLUMBING SYSTEM CLEAN UP The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary to any other household appliances manufacturer’s instruction(s). Should there be any questions concerning the advisability of performing a procedure, it is strongly recommended that the dealer be consulted prior to performing the procedure.

  • Page 23: Sanitization Procedure

    SANITIZATION PROCEDURE Care is taken at the factory to keep your water conditioner clean and sanitary. Materials used to make the conditioner will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing, and operating, bacteria could get into the conditioner.
  • Page 24 SYSTEM MAINTENANCE (CONTINUED) ADDING SALT TO THE BRINE TANK Use only clean salt labeled for water softener use, such as crystal, pellet, nugget, or button. The use of natural rock salt is discouraged because it contains insoluble silt and sand which buildup in the brine tank and cause problems with the system’s operation. — Put 40 kg [80 to 100 lbs] of water softener salt into the brine tank.
  • Page 25 SYSTEM MAINTENANCE (CONTINUED) AUTOMATIC RESIN CLEANER SOLUTION EASY FEEDER INSTALLATION Optional ResCare Easy Feeders are devices that attach to your brine tank and automatically dispense the ResCare cleaner into the brine solution where it cleans the resin during the regeneration cycle. The Easy Feeder hooks onto the inside of your brine tank and feeds the cleaning solution into your brine well.

  • Page 26: Servicing Your Control Valve

    RESIN CLEANER An approved resin cleaner MUST be used on a monthly basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of iron in your water. Consult your dealer and follow the directions on the resin cleaner package. Item # Description 45127...
  • Page 27 SERVICING YOUR CONTROL VALVE (CONTINUED) POWERHEAD REMOVAL To remove the powerhead: 2. Remove two (2) bolts securing powerhead to 3. Remove powerhead from body. body. 1. Remove screw & washer from piston rod link. INSPECTION & REPLACEMENT OF PISTON ASSEMBLY AND SEAL & SPACER KIT Piston Assembly Seal and...
  • Page 28 SERVICING YOUR CONTROL VALVE (CONTINUED) CLEAN INJECTOR ASSEMBLY - FOR MODELS BEFORE JUNE, 2022 Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener.
  • Page 29 SERVICING YOUR CONTROL VALVE (CONTINUED) CLEAN INJECTOR ASSEMBLY - FOR MODELS AFTER JUNE, 2022 Sediment, salt, and silt will restrict or clog the injector. A clean water supply and pure salt will prevent this from happening. The injector assembly is located on the right side of the control valve when facing your softener.

  • Page 30: Troubleshooting Guide

    TROUBLESHOOTING GUIDE NOTE Before attempting any troubleshooting, be sure to test the water. The tests should include; 1. Raw water 2. Hot treated water 3. Cold treated water. PROBLEM DELIVERS UNTREATED WATER Return the bypass valve to the open position to service the home. See Manual The bypass is closed, sending raw water past the unit.
  • Page 31 TROUBLESHOOTING GUIDE (CONTINUED) PROBLEM EXCESSIVE PRESSURE LOSS 1. Check unit specifications to ensure proper sizing for the application. Peak or continuous service flow rate may be exceeding capacity 2. Degradation of resin due to chlorine or chloramine. causing the unit to be restrictive due to size. Replace the resin bed.

  • Page 32: Warranty

    Limited to warranty provided by original manufacturer Canature WaterGroup™ will replace any part (except for Wear and Tear Items – Media, Piston, Seals and Brine Valve) which fails within the time period specified in the chart above from date of manufacture, as indicated by the serial number, provided the failure is due to a defect in material or workmanship.

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