enphase Envoy-S Installation And Operation Manual page 4

Iq gateway metered

Getting started manual (3 pages)

Installation manual (32 pages)

Quick install manual (3 pages)

Table of Contents

View IQ Gateway Information................................................................................................................... 30

Open a Connection for Enphase Troubleshooting .................................................................................. 30

Troubleshooting ......................................................................................................................................... 31

Device Detection Issues ............................................................................................................................... 31

Issue: Installer App Shows "Cross Domain Traffic Reported" ................................................................ 31

Issue: Device Communications LED is Solid Amber .............................................................................. 31

Issue: Installer App Detects Fewer Devices than Expected ................................................................... 31

Issue: No Devices are Reporting.............................................................................................................. 32

Issue: Installer App Indicates that Scanning is Inhibited ......................................................................... 32

Power Production Issues .............................................................................................................................. 33

Issue: Power Production LED is solid amber .......................................................................................... 33

Internet Connection Issues .......................................................................................................................... 33

Issue: Network Communications LED is Amber or Off ........................................................................... 33

Issue: Wi-Fi Problems ............................................................................................................................... 34

Issue: Cellular Connection Status "Not Connected" ................................................................................ 34

Issue: IQ Gateway is not Connecting with a New Router ....................................................................... 34

Local Networking Considerations ................................................................................................................ 35

DHCP versus Static IP Addressing .......................................................................................................... 35

MAC Filtering ............................................................................................................................................. 35

Firewall Settings ........................................................................................................................................ 35

Replacing an IQ Gateway ............................................................................................................................ 36

Technical Data ........................................................................................................................................... 38

IQ Gateway Metered Installation and Operation

15 Nov, 2022

Table of Contents