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Summary of Contents for enphase RGM
- Page 1 I N S T A L L A T I O N A N D O P E R A T I O N M A N U A L Revenue Grade Meter (RGM) for Enphase Metering and Management Solution™ 141-00019, Rev 01...
- Page 2 Product information is subject to change without notice. All trademarks are recognized as the property of their respective owners. User documentation is updated frequently; Check the Enphase website (http://www.enphase.com/support/downloads) for the latest information. Copyright © 2012 Enphase Energy. All rights reserved.
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Page 3: Table Of Contents
Step 7. Install the Meter Band......................14 Step 8. Build the Virtual Array ......................14 Workflow 2: Install and Provision an RGM on Site ................15 Step 1. Install the RGM........................15 Step 2. Power Up the RGM ......................... 15 ... - Page 4 Step 7. Verify the Installation........................ 33 Step 8. Install the Meter Band......................33 Step 9: Retire the Old RGM in Enlighten ....................33 Technical Data ............................34 Specifications, Compliance, and Ordering Information ..............34 ...
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Page 5: Important Safety Information
(EMMS). Follow the instructions in this section to install the RGM. To reduce the risk of electrical shock, and to ensure the safe installation and operation of the RGM, the following safety symbols appear throughout this document to indicate dangerous conditions and important safety instructions. -
Page 6: The Enphase Metering And Management Solution
This manual describes installation of the RGM, also known as the RGM-MTR-01, Enphase compatible, GE i210+ Revenue Grade Meter with integrated ZigBee communication by Silver Spring Networks. The RGM is a single phase, watt-hour, revenue grade meter. It measures energy production from the array and sends data to the Envoy Communications Gateway... -
Page 7: Preparing For Rgm Installation
Optional Enphase Equipment Enphase recommends that you take a repeater (Enphase order number RGM-RR-01) with you when installing an RGM. To determine if you need a Repeater, see “Do I Need a Repeater?” on page 26. Other Tools and Equipment Appropriate tools for meter socket and meter installation •... -
Page 8: Before Installing The Rgm
• NOTE: So that you can verify RGM operation and see evidence of power produced after installing the RGM, it is best practice to install the RGM as the last element in the Enphase solar microinverter system. Measure AC line voltage at the electrical utility •... -
Page 9: Installing The Rgm
You can preprovision one or more RGMs to ready them for physical installation, thus eliminating the • need to bring a laptop computer to the installation site. You can install and configure an RGM on site. In this case, you will need to bring a laptop computer • to the installation site. -
Page 10: Preprovision The Rgm Before Visiting The Site
Metering and Management Solution Installation & Operation Preprovision the RGM before Visiting the Site Step 1. Activate (Register) the System To activate the site in Enlighten, perform the following steps. Log into the Enlighten installer portal. (Go to enlighten.enphaseenergy.com and enter your email •... -
Page 11: Step 2. Connect The Envoy And Insert The Zigbee Stick
When powered up and connected for the first time, the Envoy may retrieve an automatic upgrade from Enphase. Because this upgrade may take up to 45 minutes, connect the Envoy before preprovisioning the RGM so that the Envoy performs the upgrade well before you begin provisioning the RGM. -
Page 12: Step 3. Configure The Rgm
NOTE: If the ZigBee Device Configuration screen is blank, check that you have fully installed the ZigBee stick into the Envoy. Under Add New ZigBee Device, enter the Device EUI64 code (16 characters) from the face of the RGM. •... -
Page 13: Install The Preprovisioned Rgm At The Site
Envoy LCD screen reads: Meter status: If the Envoy does not show a connection to the RGM after a ten minute wait, start a new ZigBee • device scan from the Envoy. To do this, hold down the menu button (on the right side of the Envoy) and release it when the menu item “Scan ZigBee Network”... -
Page 14: Step 7. Install The Meter Band
Reminder: For site data to be consistently available on Enlighten, each site must have an Enphase Envoy installed. That Envoy must be installed in an interior space as close to the load center as possible and maintain a consistent connection to the Internet. -
Page 15: Workflow 2: Install And Provision An Rgm On Site
The RGM LCD lower left display indicates the kW being produced by the system. Check that the lower right display shows “Delivered”. The value on the lower left of the RGM LCD alternates between Volts and instantaneous power (kW). -
Page 16: Step 3. Activate (Register) The System
Enter the homeowner street address in the “Location Information” In the “Owner Information” section enter the email address supplied by the third party owner. Copyright © 2012 Enphase Energy 141-00019 Rev 01... -
Page 17: Step 4. Verify Envoy Installation And Insert The Zigbee Stick
When powered up and connected for the first time, the Envoy may retrieve an automatic upgrade from Enphase. Because this upgrade may take up to 45 minutes, connect the Envoy before configuring the RGM so that the Envoy performs the upgrade well before the RGM configuration begins. -
Page 18: Step 5. Configure The Rgm
NOTE: If the ZigBee Device Configuration screen does not appear, check that you have fully installed the ZigBee stick into the Envoy. Under Add New ZigBee Device, enter the Device EUI64 code (16 characters) from the face of the RGM. •... -
Page 19: Step 6. Verify The Installation
Envoy LCD screen reads: Meter status: If the Envoy does not show a connection to the RGM after a ten minute wait, start a new ZigBee • device scan from the Envoy. To do this, hold down the menu button (on the right side of the Envoy) and release it when the menu item “Scan ZigBee Network”... - Page 20 Metering and Management Solution Installation & Operation For an Array Builder demo, see http://enphase.com/support/videos/build-a-simple-array-in- enlighten/. Copyright © 2012 Enphase Energy 141-00019 Rev 01...
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Page 21: Enable Api Access (Optional)
Enable API Access (Optional) Enphase gives the system owner access to the site when the site installation and turn up is complete. Once granted access, the system owner can enable API access. API access allows the integration of system data with in-house billing, CRM, or reporting functions. -
Page 22: Install A Repeater (Optional)
Install a Repeater (Optional) The radio used in the RGM has a long range. However, some sites have either long distances or enough obstructions that the RGM and the Envoy cannot reach each other. These sites require a repeater. The repeater will pass on any messages it receives. -
Page 23: Step 3. Mate The Repeater
If these steps do not result in a successful mate, • contact Enphase Customer Support at support@enphaseenergy.com. Remove a Repeater If you remove a repeater from a site, it must be “Unmanaged” from within the Envoy Interface. To unmanage the repeater: Open an Internet browser on a computer connected to the same local network as the Envoy. -
Page 24: Operation
Metering and Management Solution Installation & Operation Operation The RGM begins operating once it is powered up (as described on page 15). No other action is required. The following sections describe the various system indicators. How to Read the Envoy’s ZigBee Device Configuration Page In the Envoy interface, the ZigBee Device Configuration Page shows ZigBee device status. -
Page 25: How To Read The Rgm Led
Envoy. If the event joining fails, the state transitions to Unjoined. If the join is successful the RGM transitions to the Joined state, during which time the LED is off. If the RGM detects a link failure, it transitions back to the Link Error state and the LED blinks once •... -
Page 26: Error Reporting And Troubleshooting
The Envoy LCD has never displayed a Meter status. • If the Envoy does not show a connection to the RGM after a 10-minute wait, double-check that the EUI64 code from the meter faceplate exactly matches the code as typed at the Envoy interface on the ZigBee Device Configuration page. -
Page 27: Status And Event Messages
Meter Status: Failed to Report • This means that the USB stick at the Envoy is not receiving the RGM ZigBee messages. This may indicate that the distance between the RGM and the Envoy is too great for effective communication. -
Page 28: Troubleshooting
Metering and Management Solution Installation & Operation Troubleshooting This section covers troubleshooting issues observed at the Envoy, on the Envoy interface, and at the RGM. Issues Observed at the RGM Problem Probable Cause(s) Solution(s) RGM overheats Meter socket has insufficient capacity Contact your installer to: •... -
Page 29: Rgm Issues Observed At The Envoy Interface
RGM. Do not use the Power Meter Configuration menu option. (This • option is used with another device that is unrelated to the RGM.) Follow the configuration instructions on page 18 of this manual. • The install code is not Check the Device EUI64 and Install codes, and re-enter the correct •... -
Page 30: Rgm Issues Observed On The Envoy Lcd
“Install a Repeater” on page 22.) When to Contact Enphase If, after following the troubleshooting information listed in the previous sections, the RGM is not functioning properly, collect the following information and contact Enphase at support@enphaseenergy.com: What does RGM LCD show? •... -
Page 31: Replacing An Rgm
Metering and Management Solution Installation & Operation Replacing an RGM If an RGM fails, you can replace it. Once replaced, you will see cumulative energy totals on the Envoy and in Enlighten. However, the RGM will display the energy total for that RGM only. -
Page 32: Step 4. Unmanage The Rgm
The RGM LCD lower left display will indicate the kW being produced by the system. Check that the lower right display shows “Delivered”. The value on the lower left of the RGM LCD alternates between Volts and instantaneous power (kW). -
Page 33: Step 7. Verify The Installation
• Meter status: If the Envoy does not show a connection to the RGM after a ten minute wait, start a new ZigBee • device scan from the Envoy. To do this, hold down the menu button (on the right side of the Envoy) and release it when the menu item “Scan ZigBee Network”... -
Page 34: Technical Data
ZigBee communication (by SilverSpring). RGM-ZGB-01 ZigBee USB stick for Envoy communication with RGM ENV-120-01 Envoy Communications Gateway with bridge pair Enlighten Software Free with Envoy RGM-RR-01 ZigBee Repeater for RGM (optional - long distance only) Copyright © 2012 Enphase Energy 141-00019 Rev 01... -
Page 35: Sample Rgm Wiring Diagram - Single Branch
Metering and Management Solution Installation & Operation Revenue Grade Meter Installation Sample RGM Wiring Diagram – Single Branch With a Single Circuit of Enphase Microinverters Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV... -
Page 36: Sample Rgm Wiring Diagram - Multiple Branches
Metering and Management Solution Installation & Operation Revenue Grade Meter Installation Sample RGM Wiring Diagram – Multiple Branches With Multiple Circuits of Enphase Microinverters Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV Solar PV... - Page 37 Metering and Management Solution Installation & Operation Copyright © 2012 Enphase Energy 141-00019 Rev 01...
- Page 38 Enphase Energy Inc. 1420 N. McDowell Blvd. Petaluma, CA 94954 www.enphase.com info@enphaseenergy.com support@enphaseenergy.com...