enphase Envoy-S Installation And Operation Manual
Iq gateway metered
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Summary of Contents for enphase Envoy-S
- Page 1 INSTALLATION AND OPERATION MANUAL IQ Gateway Metered 141-00035 Rev 01 © 2022 Enphase Energy Inc. 15 Nov, 2022...
- Page 2 Product information is subject to change without notice. All trademarks are recognised as the property of their respective owners. For warranty text, refer to enphase.com/warranty. User documentation is updated frequently; Check the Enphase website (enphase.com/support) for the latest information. Copyright © 2022 Enphase Energy Inc. All rights reserved.
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Page 3: Table Of Contents
Required Items ............................. 9 Optional Items .............................. 9 System Metering ............................9 Create the Map and Install the PV Modules and Enphase Microinverters ..........10 Installation Sequence ........................... 11 Installing the IQ Gateway .......................... 12 Choose a Location for the IQ Gateway ..................... 13 Provide a Power Connection ...................... - Page 4 IQ Gateway Metered Installation and Operation View IQ Gateway Information........................30 Open a Connection for Enphase Troubleshooting .................. 30 Troubleshooting ............................31 Device Detection Issues ..........................31 Issue: Installer App Shows “Cross Domain Traffic Reported” ..............31 Issue: Device Communications LED is Solid Amber ................31 Issue: Installer App Detects Fewer Devices than Expected ..............
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Page 5: Safety
Only qualified personnel should troubleshoot, install, or replace the IQ Gateway. Do not wire unused terminals or terminal blocks on the IQ Gateway. Do not use Enphase equipment in a manner not specified by the DANGER: manufacturer. Doing so may cause death or injury to persons, or damage to Risk equipment. -
Page 6: The Iq Gateway
When used with Enphase devices, the IQ Gateway can control grid management functions and monitor PV production and site consumption. When used with non- Enphase PV systems, it can collect production and consumption data, but it does not control grid management functions. -
Page 7: Installation Planning And Preparation
The IQ Gateway incorporates power line and Internet communications functions. One "side" of the IQ Gateway communicates with the Enphase devices through power lines at the site. The other "side" of the IQ Gateway communicates with Enphase Installer App over the Internet. -
Page 8: Pre-Installation Checks
If you are installing in a multiphase application, the power line communication signal must be “coupled” between the phases to allow the IQ Gateway to communicate with all the Enphase devices in the system. Install a phase coupler on the load side of the over-current protection device. -
Page 9: Metering Ct Considerations
Ethernet cable (use 802.3, unshielded Cat5E or Cat6). Do not use shielded twisted pair (STP) cable. System Metering The IQ Gateway monitors up to 600 Enphase Microinverters and up to 39 Enphase AC Batteries. IQ Gateway name and Case Metering / reporting... -
Page 10: Create The Map And Install The Pv Modules And Enphase Microinverters
Create the Map and Install the PV Modules and Enphase Microinverters If you installed an Enphase PV system at this site, create the Enphase installation map and install the PV modules and Enphase Microinverters. You will scan this map later using Installer App and your mobile device. -
Page 11: Installation Sequence
3. Install CTs, if needed 4. Optional: Install DRM & a central disconnect 5. Energise the IQ Gateway 6. Launch Enphase Installer App to create activation by entering system details 7. Detect the available devices 8. Switch ON IQ Gateway and ensure it's connectivity via AP mode and Installer app 9. -
Page 12: Installing The Iq Gateway
Installing the IQ Gateway To install the IQ Gateway, perform the following steps and refer to this diagram: IQ Gateway Metered (model number ENV-S-EM-230) LEDs and buttons port Terminal blocks ports Ethernet port © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 13: Choose A Location For The Iq Gateway
White – L2 (Active) Grey – L3 (Active) (Active) Grey – L3 Blue – L3 (Active) Blue – Neutral (Active) Blue – Black – Neutral Green/Yellow – Ground/PE Neutral Green – Green – Ground/PE Ground/PE © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 14: Install Cts For Metering
AC lines at three points: the main switchboard feed, the IQ Gateway, and the solar production circuit breaker. Wire colours may not always consistently identify Lines 1, 2 and 3. If in doubt, use a multimeter to check. © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 15: Extend Ct Leads, If Needed
NOTE: Only run active conductors through the CT. The CT can monitor multiple active conductors. Extend CT Leads, If Needed If needed, an electrician may extend the CT leads using the following guidance: © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 16: If Required, Install Drm Support And A Central
NOTE: In systems where a central disconnect (contactor) is installed, you must use Installer App to configure the meters as described in Step 8 before device discovery can complete. To configure DRM support use the terminals shown: port label DRM Port DRED bypass © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 17: Energize Iq Gateway, Launch Enphase Installer App And Start System Activation
Close the terminal block door and secure it with the screw. b. Turn on the circuit feeding the IQ Gateway Standard. c. Open Enphase Installer App. To create an activation for a new system tap the plus b utton on the bottom right corner of the screen. -
Page 18: Provisioning The Devices
To provision your devices, the IQ Gateway should be in AP mode as described in IQ Gateway Connectivity section. a. If a green check mark displays between the IQ Gateway and Enphase Installer App, tap 'START PROVISIONING DEVICES'. The Provisioning Devices screen displays the steps executed by Enphase Installer App. The Enphase Installer App verifies and updates the grid profile in IQ Gateway and provisions all the connected devices. -
Page 19: Send Summary Report And Complete Homeowner Walkthrough
It contains details of each provisioned device and the commissioned status of the system. a. Tap 'Summary' in the Enphase Installer App Home Page. The system report is displayed on the screen, which consists of list of devices, their serial numbers, their last reports, and information about the grid profile applied to the devices. -
Page 20: Activate Monitoring
App.enphaseenergy.com. Once you have registered the system and successfully installed the IQ Gateway, Enphase Installer App sets up an account for the site owner. When you complete the registration and installation, Enphase sends account information to the site owner so that they can log in to the Enphase Installer App website and view system performance. -
Page 21: Iq Gateway Operation
IQ Gateway Operation IQ Gateway Displays and Controls You can track system installation progress with the Enphase Installer App mobile app. The LEDs on the IQ Gateway are solid green when a function is enabled or performing as expected, flashing when an operation is in progress, or solid amber when troubleshooting with Installer App is required. -
Page 22: Led Behaviour At Initial Start Up
The IQ Gateway identifies each device by its unique serial number. If you add more devices to an existing system or replace an Enphase Microinverter or Enphase AC Battery, you can run a scan to detect the new devices. To initiate a scan after you add new devices to an existing Enphase system, perform the following steps. -
Page 23: Connecting To Iq Gateway
Connect using a computer or mobile device with the IQ Gateway local interface. Connect Using the Installer App The Enphase Installer App is a mobile app that provides installers with onsite system configuration capabilities. Options for establishing a connection between the Installer App and the IQ Gateway are: •... -
Page 24: Complete The Connection To Iq Gateway With Installer App
2. Make sure your device is connected to IQ Gateway by looking for the green check mark between the Installer App (or the phone icon) and the IQ Gateway as shown: Refer to enphase.com/installer-App/ for more information on the Enphase Installer App. © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 25: Connect Remotely Using Enphase Installer App
4. This screen indicates status for web communication, power line communication and device count. 5. Check the report setting. The IQ Gateway sends regular reports to Enphase Installer App over the Internet connection. The default reporting mode for the IQ Gateway is Standard (high-bandwidth). -
Page 26: Connect Using The Iq Gateway Local Interface
IQ Gateway Metered Installation and Operation Connect Using the IQ Gateway Local Interface The IQ Gateway relays data to Enphase Installer App using an Internet connection. However, even if there is no active Internet connection, you can communicate directly with the IQ Gateway using the Ethernet port and a personal computer or mobile device with a web browser. - Page 27 IQ Gateway Metered Installation and Operation View Cellular Connection Information When the IQ Gateway is using the Mobile Connect modem to connect with Enphase Installer App, select > to view Cellular Configuration information. View or Change Ethernet Settings When the IQ Gateway is using Ethernet to connect with Enphase Installer App, select > to view Ethernet configuration information.
- Page 28 View or Change Wi-Fi Settings When the IQ Gateway is using Wi-Fi to connect with Enphase Installer App, select > to view Wi-Fi configuration information. From here you view Available Networks (WPS and AP), Update Country, Enable AP Mode, and view Device information.
- Page 29 Select Check Network Route. The application displays a loading message until results are returned. When the results return, the application displays a collection of routing details for the IQ Gateway’s path to the Internet. © 2022 Enphase Energy Inc. 15 Nov, 2022...
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Page 30: View Microinverter Information
Internet connection type, and version information. Open a Connection for Enphase Troubleshooting Under Connection to Enphase Support, there is an option to open a connection to allow Enphase to perform remote troubleshooting If you contact Enphase Customer Support, Enphase personnel may ask you to open a secure connection for diagnostic purposes. -
Page 31: Troubleshooting
When multiple IQ Gateway units on a common switchboard, use power line filters and separate the conduits and wires by at least 32 cm (12 inches). If this alert persists or if the Installer App Devices screen (or Enphase Installer App) shows more devices than expected, contact Enphase Customer support at enphase.com/global/support-request. -
Page 32: Issue: No Devices Are Reporting
Issue: Installer App Indicates that Scanning is Inhibited It is best to leave the IQ Gateway in this condition for normal operation. However, if you need to re-enable scanning (for example, if you replace a device) contact Enphase Customer Support (enphase.com/global/support-request). -
Page 33: Power Production Issues
(computers, laptops, and the IQ Gateway). When the Network Communications LED is solid amber, the IQ Gateway has a local network connection only and failed to connect to Enphase Installer App after its scheduled reporting time (five minutes). When the LED is off, there is no network connection. -
Page 34: Issue: Wi-Fi Problems
• Connect to the IQ Gateway local interface as described on page 29. • Select Wi-Fi. • Select Connect Other Network. • Enter the new Wireless Network Name (ESSID) and Security code. © 2022 Enphase Energy Inc. 15 Nov, 2022... -
Page 35: Local Networking Considerations
The IQ Gateway connects to these servers using their DNS names. If you add firewall rules for IQ Gateway reporting, Enphase recommends using the DNS names rather than the underlying IP addresses. This is because the IP addresses are subject to change without notice. -
Page 36: Replacing An Iq Gateway
• Refer servicing to qualified personnel. If Enphase Customer Support authorises an IQ Gateway replacement (RMA), perform the following steps. DANGER! Risk of electrocution! CTs must be installed with no current flowing in the sensed circuit. Always install CT wires in the terminal blocks before energising the sensed circuit. - Page 37 IQ Gateway Metered Installation and Operation 11. Connect the IQ Gateway to Enphase Installer App as described in “9. Connect to Enphase Installer App” on page 20. 12. Verify that the new IQ Gateway Network Communications LED lights green within five minutes. If not, follow the network troubleshooting steps on page 36.
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Page 38: Technical Data
IQ Gateway Metered Installation and Operation Technical Data Model Numbers IQ Gateway Metered ENV- Enphase communications gateway with integrated single phase PV and S-EM-230 consumption metering. PV production metering and optional consumption monitoring. Accessories (order separately) Current transformers WxHxD: 61 mm x 51 mm x 35 mm. - Page 39 Current Up to 200 A via CT inputs Measurement circuit Per IEC/EN/CSA/UL 61010, CAT III Metering accuracy Production and consumption metering; Accuracy +/- 1.0%. Compliance IEC/EN 61010-1:2010, Compliance EN50065-1, EN61000-4-5, EN61000-6-1, EN61000-6-2 © 2022 Enphase Energy Inc. 15 Nov, 2022...