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TROUBLESHOOTING
Symptom
Hydraulic unit will not
lift load
Hydraulic unit bleeds
off after lift
Lift will not lower after
unloading
Poor lift performance
Will not lift to full
extension
For a period of one (1) year from date of purchase, SFA Companies, Inc. will repair or
replace, at its option, without charge, any of its products which fails due to a defect in material or
workmanship under normal usage. This limited warranty is a consumer's exclusive remedy.
Performance of any obligation under this warranty may be obtained by returning the
warranted product, freight prepaid, to SFA Companies, Inc. Warranty Service Department, 10939
N. Pomona Ave., Kansas City, MO 64153.
Except where such limitations and exclusions are specifically prohibited by applicable
law, (1) THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCTS AS DESCRIBED ABOVE. (2) SFA Companies,
Inc. SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS
WHATSOEVER. (3) ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO ONE YEAR, OTHERWISE THE REPAIR, REPLACEMENT OR REFUND
AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED. (4) ANY MODIFICATION, ALTERATION, ABUSE, UNAUTHORIZED SERVICE OR
ORNAMENTAL DESIGN VOIDS THIS WARRANTY AND IS NOT COVERED BY THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights, which vary from state to state.
Possible Causes
• Release valve not tightly
closed
• Overload condition
• Overload condition
• Hydraulic unit
malfunction
• Reservoir overfilled
• Linkages binding
• Fluid level low
• Air trapped in system
• Fluid level low
ONE YEAR LIMITED WARRANTY
• Contact Pro-Lift Customer
Support
• Remedy overload condition
• Remedy overload condition
• Contact Pro-Lift Customer
Support
• Drain fluid to proper level
• Clean and lubricate moving
parts
• Ensure proper fluid level
• With ram fully retracted,
remove oil filler plug to let
pressurized air escape, then
reinstall oil filler plug
• Ensure proper fluid level
6
Corrective Action
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