Troubleshooting; One-Year Limited Warranty - Pro-Lift PL5500 Operating Instructions & Parts Manual

TROUBLESHOOTING

Symptom
Hydraulic unit will not lift
load
Hydraulic unit bleeds off
after lift
Lift will not lower after
unloading
Poor lift performance
Will not lift to full extension
For a period of one (1) year from date of purchase, SFA Companies, Inc. will repair or replace, at its
option, without charge, any of its products which fails due to a defect in material or workmanship under normal usage.
This limited warranty is a consumer's exclusive remedy.
Performance of any obligation under this warranty may be obtained by returning the warranted product,
freight prepaid, to SFA Companies, Inc. Warranty Service Department, 10939 N. Pomona Ave., Kansas City, MO
64153.
Except where such limitations and exclusions are specifically prohibited by applicable law, (1)
THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF
DEFECTIVE PRODUCTS AS DESCRIBED ABOVE. (2) SFA Companies, Inc. SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGE OR LOSS WHATSOEVER. (3) ANY IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE LIMITED TO ONE YEAR, OTHERWISE THE REPAIR, REPLACEMENT
OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. (4) ANY
MODIFICATION, ALTERATION, ABUSE, UNAUTHORIZED SERVICE OR ORNAMENTAL DESIGN VOIDS THIS
WARRANTY AND IS NOT COVERED BY THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may
not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may
also have other rights, which vary from state to state.
Possible Causes
• Release valve not tightly closed
• Overload condition
• Overload condition
• Hydraulic unit malfunction
• Reservoir overfilled
• Linkages binding
• Fluid level low
• Air trapped in system
• Fluid level low
ONE YEAR LIMITED WARRANTY
• Contact Pro-Lift Customer Support
• Remedy overload condition
• Remedy overload condition
• Contact Pro-Lift Customer Support
• Drain fluid to proper level
• Clean and lubricate moving parts
• Ensure proper fluid level
• With ram fully retracted, remove oil filler plug
to let pressurized air escape, then reinstall oil
filler plug
• Ensure proper fluid level
10939 N. Pomona Ave. Kansas City, MO 64153
6
Corrective Action
SFA Companies
888-332-6419
sales@ProLiftProducts.com