4: Troubleshooting
Halogen Lamp
If the Halogen lamp does not seem to functioning properly, check the following:
Issue
Halogen lamp does not work
after pressing On/Off switch
LED does not light after
switching on the Halogen lamp
Bulb Replacement
All service, including bulb replacements, must be performed by Ocean Optics, Inc.
To initiate service, navigate to:
(Return Merchandise Authorization) number.
It is very important that you obtain a RMA number.
Please DO NOT SHIP merchandise to Ocean Optics, Inc. without prior authorization.
16
Probable Cause
Deuterium lamp is warming up
Halogen lamp is defective
Internal power supply is
defective
https://oceanoptics.com/support/rma/
Resolution
Wait until the Deuterium lamp
has lit and try again
Replace the Halogen lamp
Disconnect the unit from the
main power source and contact
your dealer for repair or
replacement
to obtain a RMA
355-00000-003-01