Epson Gemini User Manual
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Epson Gemini User Manual

Epson Gemini User Manual

Professional portrait printing system
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Summary of Contents for Epson Gemini

  • Page 2 Trademarks EPSON is a registered trademark of SEIKO EPSON CORPORATION. Gemini is a trademark of Epson America, Inc. Other product names used herein may be marks of other companies, and EPSON disclaims any rights in such marks. ™...

  • Page 3: Table Of Contents

    Contents Introduction About Your Software About Your Documentation viii Warnings, Cautions, Notes, and Tips Preparing Digital Image Files Attaching ICC Profiles Using EPPWorks Starting EPPWorks Selecting Color Management Preferences Selecting, Rating, and Rotating an Image Trimming and Rotating an Image Retouching an Image Adjusting the Image Color and Tone 1-10...
  • Page 4 Storing Printouts and Unused Paper Displaying Printouts Print Longevity—A General Note Managing Supplies and Billing Logging Onto Your EPSON Insider Account Ordering Supplies and Tracking Your Orders How to Order Supplies Downloading and Sending an Order Form Tracking Supply Orders...
  • Page 5 Checking for Clogged Print Head Nozzles 6-12 Running a Cleaning Cycle 6-14 Aligning the Print Head 6-15 Setting Up Receipt of Error Message E-mails 6-17 Using the Gemini Touchpad 6-19 Replacing an Ink Cartridge 6-20 Updating ICC Profiles 6-23 Printing Test Charts 6-24...
  • Page 6 Notices Important Safety Instructions Locating the Gemini Powering the Gemini Using the Gemini Using the Gemini Printers FCC Compliance Statement Specifications General Specifications Gemini Cabinet Specifications Adding Users or Workstations Adding a New User Adding Another Workstation Installing the Workstation Software...

  • Page 7: Introduction

    When your Gemini is set up, the technician will install all the necessary software on the Gemini and on one client workstation. If you need to set up an additional workstation for use with Gemini, see the instructions in the Appendix.

  • Page 8: About Your Documentation

    For quick steps on creating and printing a photo layout, see Printing Your First Photo included in this binder. For details on using Gemini, see these chapters in your User Guide: Chapter 1, “Preparing Digital Image Files” tells you how to get your photos ready for layout and printing in Gemini, including using EPPWorks, EPSON’s proprietary retouching software.

  • Page 9: Warnings, Cautions, Notes, And Tips

    Warnings, Cautions, Notes, and Tips Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your Gemini. Tips contain additional hints for better results.

  • Page 10: Preparing Digital Image Files

    When your files look the way you want, you’ll be ready to lay them out in the Gemini layout software (see Chapter 2 for instructions). Before you work with your files in the Gemini software, make sure to calibrate your workstation monitor so your colors look as accurate as possible.

  • Page 11: Starting Eppworks

    Follow the steps in these sections to use EPPWorks: • “Starting EPPWorks” below • “Selecting Color Management Preferences” on page 1-4 • “Selecting, Rating, and Rotating an Image” on page 1-5 • “Trimming and Rotating an Image” on page 1-7 •...
  • Page 12 2. Click the folder containing your JPEG or TIFF image files. Image thumbnails appear on screen: Help button Select the folder containing your JPEG or TIFF files here A history of the folders you’ve selected appears here Close and open the Folder area here EPPWorks keeps a history of the folders you open (up to 20).

  • Page 13: Selecting Color Management Preferences

    Selecting Color Management Preferences Before you begin working with your photos in EPPWorks, check your ® ColorSync profile setup to make sure it is correct. 1. Click the button in the top right corner of the screen. Pref. 2. Click .

  • Page 14: Selecting, Rating, And Rotating An Image

    Selecting, Rating, and Rotating an Image With EPPWorks, you edit one image at a time. However, you can select multiple images and add them to a slide table from which you select images to edit. You can also mark your images with a quality rating that helps you identify the best ones, and rotate the images as necessary.
  • Page 15 3. After selecting one or more thumbnails, select the following to rate the image(s), if desired: Red smiling face—High quality Remove rating(s) Yellow smiling face—Good quality Green face—Fair quality After rating images, click a rating Blue frowning face—Bad quality category here to select only images with a particular rating After rating images, click a rating category here to deselect only images...

  • Page 16: Trimming And Rotating An Image

    Trimming and Rotating an Image After selecting and rating your image(s), you can use Trim mode to crop and/or precisely rotate the image(s). Once you modify an image in Trim, Retouch, or Color/Tone mode, EPPWorks saves an “EGG” file that contains your changes. In Browse mode, the EGG file is marked with a chicken icon.
  • Page 17 4. To create a custom trim ratio, click the button in the Trimming Settings Ratio box. You see this window: 5. Enter the width ( ) and height ( ) ratio you want, then type in a Name for the setting and click To undo or redo any changes you make in Trim, Retouch, and Color/Tone mode, click the Undo or Redo button.

  • Page 18: Retouching An Image

    Retouching an Image If you need to retouch an image, go to Retouch mode. 1. Click the button on the top of the EPPWorks window. You see Retouch the Effect and Paint tools and the Brush options: Retouch button Help button Select an Effect or Paint tool here...

  • Page 19: Adjusting The Image Color And Tone

    Adjusting the Image Color and Tone There are three ways to adjust the color and tone of your image(s): • using pre-defined or custom tone sets • selecting from color and tone variations • using advanced color and tone selectors Click the button on the top of the EPPWorks window.
  • Page 20 You can further refine your colors and tones using settings on the Variation and Advanced tab. The settings you select are retained as you move between the tabs, so you can experiment all you want. Selecting From Color and Tone Variations 1.

  • Page 21: Saving Your Retouched Image File

    Using Advanced Color and Tone Selectors 1. For the most precise control of colors and tone, click the tab. Advanced You see the Advanced window: Advanced tab Full Control checkbox Color and tone adjustment options Histogram controls 2. Use the controls on the Advanced tab to fine-tune your colors and tones and view results on the Tonecurve and/or Histogram.
  • Page 22 Follow these steps to save your retouched image files: 1. Click the button on the top of the EPPWorks window. You see the Export export options: Export button View a summary of the file information and retouching tools used Select to save your changes only to the EGG file Select to export your...
  • Page 23 4. If you selected one of the options, you see a Save window. Select Export your file location and name the file as necessary, then click Save Now you can open your digital image file in EPPLayout (as described in Chapter 2).

  • Page 24: Laying Out And Printing Photos

    Press the switch up to the position It’s a good idea to turn off Gemini, wait 5 minutes for it to shut down completely, and then turn it on again at least once a week to maintain system stability. Laying Out and Printing Photos...

  • Page 25: Laying Out Your Photos

    Gemini software on your workstation, wait until all printing has finished, then press the bottom of the switch on the back of the Gemini case. It takes up to 5 minutes for the system to shut down completely, so don’t turn it on again right away.

  • Page 26: Starting Epplayout

    If you see a message telling you EPPLayout is unable to connect to the server, make sure Gemini is turned on (as described beginning on page 2-1) and the EPPServer display appears on the Gemini screen. If you still see an error message, check the information on page 7-7 for possible solutions.
  • Page 27 You can also start EPPLayout by dragging and dropping an image file onto the EPPLayout icon on your desktop. To save time logging in, click the Same Operator Next Time checkbox to skip the Logon dialog box. Once you log on, you see the EPPLayout screen: 3.

  • Page 28: Selecting Printer And Paper Options

    If they’re incorrect, select another available Size and/or Type or load the paper you want in the Gemini. Make sure the paper loaded in the trays matches the server settings (see page 6-2) and paper tray lever settings (see page 6-9).

  • Page 29: Selecting Template Or Free Layout Mode

    5. To save paper when you’re printing small images on multiple pages, click checkbox. (Available only when you’re using Free Allow auto layout Layout mode, described on page 2-9.) Auto layout lets your software automatically lay out as many images as will fit on each sheet of paper.

  • Page 30: Selecting A Template Or Package In Template Mode

    Selecting a Template or Package in Template Mode Templates are labeled with lettered frames that indicate whether they are for layouts of one image or for multiple images. Packages are multiple pages of templates with different layouts. Package of templates with different layouts on multiple pages (can be for Template for laying Template for laying...
  • Page 31 2. Select the template or package you want to use. • Click the drop-down list and select a template or package from its description. • Click the buttons to select the previous or next template or package. • Click the button to view thumbnails of the available templates Browse and packages in a separate window.

  • Page 32: Creating A Layout In Free Layout Mode

    Creating a Layout in Free Layout Mode 1. Click the tab. The Free Layout options appear in the middle Free Layout of the EPPLayout screen: Free Layout tab Free Layout options 2. Select the way you want to size the image. •...
  • Page 33 3. Position the image on the page using these options: • Click to center the image. Center • Enter values in the and/or fields to specify the top and/or left Left margin areas. ( must be unchecked.) Center • Click in the image frame and drag your mouse or use the arrow keys to position the image frame where you want it.

  • Page 34: Dragging And Dropping Photos Into Your Layout

    Dragging and Dropping Photos Into Your Layout Once you’ve selected your image folder and the template you want to use, you’re ready to drag and drop images into the layout. Before dragging and dropping your images into the template, check the default Trim and Rotate settings to make sure they’re what you want.
  • Page 35 2. If you’re using a multiple-image template, use one of these methods to drag and drop images: • Click the thumbnail of the first image you want to lay out, drag it to empty frame A, and release the mouse button. Then repeat for the second image thumbnail in empty frame B, and so on.
  • Page 36 If you select more images than you have image frames, EPPLayout automatically adds new pages containing the images using the same template. To move between pages, use the Page scroll bar at the bottom of the Layout area. 3. If you need to make changes to the layout, do the following: •...

  • Page 37: Adding Pages To Your Layout

    Adding Pages to Your Layout You can add more pages to your layout in either Template or Free Layout mode to print all the photos you need in one print job. You can create a job containing up to 200 pages. 1.

  • Page 38: Trimming And Rotating Photos

    2. Drag and drop images into your new layout page as described beginning on page 2-11. To move between pages, move the slider or click the arrows in the box. Page To delete a page from your layout, move to the page and click the button.

  • Page 39: Adding Information And/Or Crop Marks To Your Layout

    3. To apply the same trimming option to all frames of the same size, containing the same image, in a template with all frames lettered “A,” click the button. Synchronize Rotating Images EPPLayout automatically rotates your images so that their length and width match the length and width of the image frame you drag them into.
  • Page 40 Adding Photo Information and/or Edge Lines or Crop Marks 1. Click the checkbox under Print Option on the right Photo information side of the screen. 2. Select the information and options you want to add: • —select (default) to print the file name above or below File name each photo.
  • Page 41 2. Select the information and options you want to add: • —select to print the name of your studio (as entered on Studio Name the Gemini server) on each page of the print job (default is off) • —select to print the name of the workstation This Computer’s Name used to send the print job on each page (default is on) •...

  • Page 42: Selecting Printing Options

    Selecting Printing Options Before you send your print job, you should check the printing options that control how your job is handled. These options are located under Others in the lower right corner of the screen and in the Preferences menu.

  • Page 43: Printing Your Photos

    4. Specify the for the print job in the job list. The Gemini prints the Priority jobs in the order specified by this setting. You can select for the highest priority print job, for the lowest priority print job, or (default) for priorities in between.
  • Page 44 If you see any error messages, follow these steps to correct the error and continue: • If the paper size and type you selected for the print job don’t match the current paper settings, you see an error message. Click to hold the job until you change the paper to the type and size you selected (see page 6-1 for instructions).

  • Page 45: Controlling Print Jobs

    A-3-1 Controlling Print Jobs After you send your print jobs from EPPLayout to the server, you can check on them and control their progress right from your workstation. You can also check on the status of the printers and the amount of paper and ink left in them.

  • Page 46: Double-Click The Epplayout

    1. Double-click the icon to open EPPLayout, if it’s not EPPLayout already open. You can also open EPPMonitor from EPPStatus; see page 3-13 for instructions. 2. Open the File menu and select . Your browser Show Print Job Monitor launches and you see this screen: 3.

  • Page 47: Reading The Job List

    Reading the Job List After logging on to EPPMonitor, you see the job list: Job ID, Page, and Copy buttons Print job status icons and messages The job list is sorted by the time at which the print job is expected to finish, with the job expected to finish last at the top of the list.
  • Page 48 Status icon Status name and description Pause These jobs are paused either manually or for one of the following reasons (listed in the Status column): • Invalid Paper (the paper tray isn’t inserted correctly or the job is being held until the selected paper is loaded) •...
  • Page 49 In addition to the status, the job list shows the following information about each print job: Column name Description File Name The file name(s) of the image(s) laid out in the template. Paper The paper size and type specified in the print job. The Size and Type icon indicates that AutoLayout was selected for the job.

  • Page 50: Specifying Which Print Jobs To Display

    Specifying Which Print Jobs to Display If you want to restrict the print jobs displayed on the status screen, you can select to display only jobs with a particular status. You can further refine the display or search for a specific type of job by entering search criteria.

  • Page 51: Changing Print Job Priorities And Other Settings

    Changing Print Job Priorities and Other Settings You can reorder, pause, or delete print jobs, and change various other options, if necessary. You can’t delete a job or change its or other settings while it’s printing. 1. Open EPPMonitor, as described on page 3-1. You see the job list: Select the Job ID, Page, or Copy icon for your...
  • Page 52 4. Change the and other settings as necessary: Priority • —enter the number of copies you want to print Copy Count • —select (to print at the highest priority), , or Priority High (to print last) • —select the paper type you want the job to print on Media Type •...

  • Page 53: Deleting Print Jobs

    This may cause a paper jam or make the Gemini server software lock up. 1. On the Gemini monitor screen, check the EPPServer display to locate the waiting, spooling, or paused print job you want to delete. Determine which printer is assigned to print the job.

  • Page 54: Reprinting Print Jobs

    Reprinting Print Jobs After a print job has finished printing, you can reprint the job without sending new data to the printer. You can only reprint jobs with the status in the job list. You can’t reprint jobs with the Finished status;...

  • Page 55: Checking The Printer Status

    3. Click the button. The print job is added to the job list again as a Reprint waiting job. 4. When you’re finished, click the button. Return to Job List Checking the Printer Status You can view the current status of the printers, and of the ink and paper in them, using EPPMonitor or EPPStatus.

  • Page 56: Checking Printer Status From Eppstatus

    2. Click the button. You see the Printer State window: Printer State 3. Check the status and paper and ink levels for each printer. Click the button to update the information. Refresh 4. Click when you’re finished. Close Checking Printer Status From EPPStatus In addition to displaying the printer, paper, and ink status, you can use EPPStatus to control how error and alert messages are handled.
  • Page 57 You see an EPPStatus window (your screen may look different): Print queue information Message control settings Status messages The print queue information area at the top of the window gives you the current status of print jobs in the queue. The message control settings let you select how the status messages display, as follows: •...

  • Page 58: Checking Print Job Status With Eppserver

    The message will reappear if you don’t correct the problem. Checking Print Job Status with EPPServer You can also check print job, paper, and ink status using EPPServer on the Gemini monitor screen. Check print job status here Check printer,...
  • Page 59 When you’re finished, click the checkbox again to enable the printer. To select options on the EPPServer screen, you use the touchpad attached to the top of the Gemini. For instructions on using the touchpad, see page 6-19. Controlling Print Jobs...

  • Page 60: Finishing Your Prints

    Finishing Your Prints As your photos come out of the Gemini, follow the instructions in these sections to handle the printouts and keep them looking their best: • “Handling Your Printouts” below • “Storing and Displaying Printouts” below • “Print Longevity—A General Note” on page 4-3...

  • Page 61: Displaying Printouts

    Be sure to use acid-free archival sleeves in your album. EPSON recommends storing photos in clear plastic folders with absorbent paper between the printed surface and the plastic. • Store your unused paper in its original package, in plastic sleeves, away from extreme temperatures or high humidity, and out of bright lights or direct sunlight.

  • Page 62: Print Longevity-A General Note

    For maximum print life, use Premium Luster Photo Paper and display prints under glass or properly store them as described above. EPSON does not guarantee longevity of prints. Finishing Your Prints...

  • Page 63: Managing Supplies And Billing

    • “Checking Billable Print Usage” on page 5-9 • “Checking On Open Invoices” on page 5-11 Logging Onto Your EPSON Insider Account You can do the following by logging onto your EPSON Insider account on the web: • download supply order and other forms •...
  • Page 64 4. Follow the on-screen instructions to accept the terms and conditions of your EPSON Insider account. You see the EPSON Insider home page: See the instructions in the next few sections to use the EPSON Insider site. Managing Supplies and Billing...

  • Page 65: Ordering Supplies And Tracking Your Orders

    Ordering Supplies and Tracking Your Orders You order Gemini supplies and track your supply orders and returns using EPSON Insider and the EPSON Professional Photography Center. Follow the instructions in these sections: • “How to Order Supplies” below • “Downloading and Sending an Order Form” on page 5-4 •...

  • Page 66: Downloading And Sending An Order Form

    Downloading and Sending an Order Form 1. Log onto your EPSON Insider account, as described on page 5-1. 2. Select in the Product Information section. You see a screen like Programs this: Click Programs Click Download Forms 3. To download a supply order form, click .

  • Page 67: Tracking Supply Orders

    UPC 3. To search for a specific order, enter its P.O. number or EPSON order number in the appropriate field and click To search for all orders with a particular status, select...
  • Page 68 You see a search result screen such as the following: Shipment status is listed here Click here for tracking information 4. If you want to print your product order details, click under Other Print Options to format the display for printing. Then click Send to Printer (Click the icon to return to the screen shown above.)
  • Page 69 6. To get tracking information on your shipment, click the icon. You see the shipment details screen: Carrier name and phone number are listed here Click a tracking number to link to the carrier site This screen summarizes the shipment details, including the carrier and their phone number, tracking number, and package weight.

  • Page 70: Tracking Returns

    Tracking Returns 1. Log onto your EPSON Insider account, as described on page 5-1. 2. Select in the Orders & Shipments section. You see a screen like Returns this: Click Returns Enter information here to search for returns by customer reference...

  • Page 71: Checking Billable Print Usage

    To check the billable print information that you’ve uploaded to the central server, follow the steps in this section. It’s a good idea to check your Gemini Activity list near the end of the month to ensure that your Gemini has been uploading print data properly.
  • Page 72 Click Print to print your activity list 6. If you want to print your Gemini Activity list, click under Other Print Options to format the display for printing. Then click Send to Printer (Click the icon to return to the screen shown above.)

  • Page 73: Checking On Open Invoices

    Checking On Open Invoices 1. Log onto your EPSON Insider account, as described on page 5-1. 2. Select in the Orders & Shipments section. You see a screen Open Invoices like this: Click Open Invoices 3. To view a specific open invoice, click...

  • Page 74: Loading Paper

    • “Updating the Server Software” on page 6-31 • “Downloading Custom Files” on page 6-32 It’s a good idea to turn off Gemini and then turn it on again at least once a week to maintain system stability. Loading Paper You can use the trays for loading two sizes of paper: 8.3 ×...

  • Page 75: Changing The Paper Settings In Eppserver

    When you want to change the type and/or size of paper in a paper tray, you need to run the Change Paper utility in EPPServer on the Gemini. If you are switching from Matte paper to Luster paper, you need to clean the paper path with a cleaning sheet before loading the new paper type.
  • Page 76 You see the Paper Change Wizard screen: Click the tray on the printer in which you want to change paper. . . then click Next 3. Click the tray on the printer in which you want to change paper, then click .

  • Page 77: Paper Tray Loading Capacities And Guidelines

    6. Make sure the settings shown on the screen are correct. If you need to change them, verify that the paper type and size levers on the trays are set correctly, then select the correct size and type from the drop-down menus. If necessary, click the checkbox to select it and Set printer enable...

  • Page 78: Loading Paper In The Trays

    Loading Paper in the Trays Follow the steps in this section to load paper in one of the paper trays. It’s best to load 13 × 19-inch paper in an upper tray so you can extend the paper tray cover to support the entire length of the paper as it ejects. (If you don’t extend the paper tray cover, the paper may fall.) Don’t load 8.3 ×...
  • Page 79 2. Lift off the paper tray cover and raise the paper guide roller. 3. Slide the switch to the roller position that matches the paper size you’re loading. roller switch Be sure to set the roller in the correct position so it rests on your paper or you may experience a paper jam.
  • Page 80 5. Slide both edge guides as far as you can move them in the directions shown. 6. Fan a stack of paper and then even the edges. It’s important to fan the paper to reduce the static electricity between each sheet and prevent paper jams. 7.
  • Page 81 8. Slide the edge guides against the paper stack. 9. Close the paper guide roller. Be sure the roller is positioned so it rests on your paper or you may experience a paper jam. 10. Replace the paper tray cover. (If you pulled out the paper tray extension, slide out the cover extension before you replace the cover.) paper tray cover extension...

  • Page 82: Setting The Paper Tray Levers

    11. Push in the paper tray until it meets resistance. The light goes Paper Out out. Paper type lever Paper size lever 12. Set the paper size and media type levers for the paper you’re using. See the next section. If you switched from Matte paper to Luster paper, you need to clean the paper path with a cleaning sheet before printing on the new paper type.

  • Page 83: Cleaning The Paper Path

    2. Load the cleaning sheet face-up in the upper tray (for instructions, see page 6-5). 3. Open the right cabinet door on the front of the Gemini and press the button to feed the cleaning sheet into the printer. Eject/Continue 4.

  • Page 84: Uploading The Print Log

    If you regularly turn the Gemini off, the server automatically uploads the print log when you turn it back on. (We recommend that you turn the Gemini off and on at least once a week to maintain system stability.) The Gemini central server also periodically uploads the print log automatically.

  • Page 85: Checking For Clogged Print Head Nozzles

    1. Make sure the printer on which you want to check the nozzles is not printing and the light is off. Ink Out Open the cabinet door on the right side of the Gemini so you can see the printer’s control panel lights. If the light is flashing or on, you Ink Out need to replace the ink cartridge(s) indicated by the H H H H ink out lights.
  • Page 86 You see the Printer Adjustment Tools window: Select the printer . . . then click Nozzle Check 4. Select the printer on which you want to run the nozzle check. 5. Click the button. Nozzle Check 6. Click and follow the instructions on the screen to print a nozzle Print check pattern.

  • Page 87: Running A Cleaning Cycle

    1. Make sure the printer you want to clean is not printing and the Ink Out light is off. Open the cabinet door on the right side of the Gemini so you can see the printer’s control panel lights. If the light is flashing or on, you Ink Out need to replace the ink cartridge(s) indicated by the H H H H ink out lights.

  • Page 88: Aligning The Print Head

    Strong option the next time you press the Head Cleaning button. Never select Strong or you may damage the print head; this option is only for use by Gemini service technicians. 6. Click and follow the instructions on the screen to clean the print Start head.
  • Page 89 To select options on the EPPServer screen, you use the touchpad attached to the top of the Gemini. For instructions on using the touchpad, see page 6-19. You see the Printer Adjustment Tools window: Select the printer . . .

  • Page 90: Setting Up Receipt Of Error Message E-Mails

    Finish Setting Up Receipt of Error Message E-mails You can receive a notification by e-mail if an error occurs on the Gemini system. This informs you of any Gemini errors while it is operating unattended and you’re at a remote location. You can even receive these e-mails on a web-based, two-way pager or cell phone.
  • Page 91 2. Click the tab. You see this screen: E-Mail Settings Click the Send E-mail checkbox 3. Click the checkbox. The rest of the screen options become Send E-mail active. 4. Enter the e-mail address where you want error messages sent in the E-mail box.

  • Page 92: Using The Gemini Touchpad

    Using the Gemini Touchpad Whenever you use the EPPServer program on the Gemini, you control the cursor with the touchpad on the top of the Gemini cabinet. Touchpad screen Left button Right button To move the cursor, gently glide your finger across the touchpad screen in the direction you want the cursor to go.

  • Page 93: Replacing An Ink Cartridge

    T537420 See page 5-3 for instructions on ordering replacement cartridges. To ensure good results, use genuine EPSON cartridges and do not refill them. The EPSON inks have been specially formulated for your system, and the system printers have been specially profiled for those inks.
  • Page 94 1. Make sure the printer is turned on and you know which cartridge needs to be replaced. 2. Open the Gemini cabinet doors on the right and left side of the printers. The compartment for the black and cyan cartridges is on the left side of the printer;...
  • Page 95 8. Make sure the corresponding ink out light goes off. If it remains on, the cartridge may not be installed correctly. Remove the cartridge and reinsert it as described above. 9. Close the Gemini cabinet doors and resume printing. 6-22 Maintaining the System...

  • Page 96: Updating Icc Profiles

    Call Service lower right corner. To select options on the EPPServer screen, you use the touchpad attached to the top of the Gemini. For instructions on using the touchpad, see page 6-19. 2. Click the button. You see the Module Update screen:...

  • Page 97: Printing Test Charts

    Printing Test Charts You may need to print test charts and send them to EPSON if you notice color shifts in your printouts. These charts help EPSON create customized ICC profiles for your printers that you can download from the central server.
  • Page 98 Printer Adjustment the lower right corner. To select options on the EPPServer screen, you use the touchpad attached to the top of the Gemini. For instructions on using the touchpad, see page 6-19. You see the Printer Adjustment Tools window: Select the printer on which you want to print the first test chart .
  • Page 99 2. Select the printer on which you want to print the first test chart from the Select Printer list. 3. Click the button. You see the Print Test Chart screen: Print Test Chart Click here to pull down the list of test charts 4.

  • Page 100: Running The Image Quality Adjustment Utility

    You’ll also need to run this utility to print image quality adjustment sheets and select one to submit to EPSON to obtain new ICC profiles (see page 6-23 for details). 1. Make sure 8.3 × 11.7-inch Premium Luster Photo Paper is loaded in the upper paper tray in the printer on which you want to adjust the image quality.
  • Page 101 4. Click the button. You see the Image Quality Image Quality Adjustment Adjustment Wizard screen: Click Print 5. Click the button. The selected printer prints 3 image quality charts, Print lettered A, B, and C. This takes about 15 minutes. When the charts are finished printing, you see this screen: 6.
  • Page 102 9. If you printed the image quality adjustment sheets to submit to EPSON for new ICC profiles (along with the other test charts), pull out the chart you selected in step 7 above and send it to EPSON as described on page 6-24.

  • Page 103: Moving The System

    Moving the System If you ever need to move the Gemini cabinet a foot or so to clear a paper jam from the back, you need to handle it carefully and make sure you don’t move it too far for its cables to reach. Also make sure you unlock the casters to move the cabinet and then lock them again when you’re...

  • Page 104: Calibrating The Workstation Monitor

    • If your calibration equipment came with its own instructions, set any additional settings as recommended by the manufacturer. Updating the Server Software You may periodically need to update the Gemini server software if a newer version becomes available. Follow these steps to download updated server software: 1.

  • Page 105: Downloading Custom Files

    1. On the Gemini EPPServer screen, click the button in the Call Service lower right corner. To select options on the EPPServer screen, you use the touchpad attached to the top of the Gemini. For instructions on using the touchpad, see page 6-19. 6-32 Maintaining the System...
  • Page 106 2. Click the button. You see the Module Update screen: Module Update Click Download Custom files 3. Click the button. You see the Custom files Download Custom files download screen: 4. Click the button. If you’re connected to the Internet via a modem, Start you see a Dialing screen as the modem connects to the central server and checks for custom software to download.

  • Page 107: Troubleshooting

    (as described on the next page) and the problems and solutions covered in the rest of this chapter. If you hear beeping from inside the Gemini cabinet, make sure the Gemini is plugged into an electrical outlet. If the beeping persists, contact EPSON as described on page 7-13.

  • Page 108: Responding To Printer Control Panel Lights

    Responding to Printer Control Panel Lights Black and cyan Magenta and ink out lights yellow ink out lights Standard and lower tray lights Operate light When the printer’s control panel lights come on or flash, you need to replace paper or ink, or solve a problem, as described below: Control panel lights Problem Response...
  • Page 109 6-14. Ink Out , Paper Out , and Paper Maintenance will be required Turn off the printer and contact EPSON Size/Type lights flashing, but the soon as described in “Where To Get Help” on paper tray and H ink out lights are off page 7-13.
  • Page 110 255 billable prints per printer. To check to see if this is the cause of the problem, open the right front Gemini cabinet door and turn off the printer by pressing its Operate button. After a few moments, turn the printer back on and send a print job to it.

  • Page 111: Solving Print Quality Problems

    • Make sure your paper is loaded with the printable side face-down in the trays. • Make sure the paper is not damp or damaged in any way. • Verify that the Gemini is operating in an environment that meets the specifications on page 8-5.

  • Page 112: Solving Eppworks Problems

    • Align the print head. See page 6-15 for instructions. • Calibrate your workstation monitor. See page 6-31 for instructions. • If the colors have shifted, you may need to print test charts, send them to EPSON, and download new ICC profiles for Gemini. See page 6-23 for instructions.

  • Page 113: Solving Epplayout Problems

    Gemini screen. If the Gemini was turned on, you may need to restart it. Turn off EPPLayout. the Gemini from the switch on the back of the cabinet, wait up to 5 minutes until the system shuts down completely, then turn it back on. See “Turning On Your System”...

  • Page 114: Solving Eppserver Problems

    Gemini cabinet (in its bottom left corner). If you’re using a DSL or cable connection, check for secure connections from your router or hub to the white interface on the back of the Gemini cabinet (in its bottom left corner).

  • Page 115: Solving Paper Problems

    Solving Paper Problems You can avoid most paper handling problems by doing the following: • Use only EPSON Enhanced Matte or Premium Luster Photo Paper. • Make sure the paper is dry and flat before loading it. • Follow all handling instructions in Chapter 4 and loading instructions in Chapter 6.

  • Page 116: Clearing Paper Jams

    Follow as many of the steps below as necessary to clear the paper path. 1. Open the Gemini cabinet door on the right side of the printer, then press P Operate button to turn off the printer with the paper jam.
  • Page 117 Turn the Gemini around, if necessary, to access the back of the cabinet. (Follow the cabinet moving guidelines on page 6-30.) Do not open the bottom covers on the front or back of the Gemini cabinet, or attempt to touch any of the components inside them.
  • Page 118 8. Open the printer’s rear manual feed cover. If there is a piece of packing tape securing the manual feed cover, remove it first. Be sure to replace the tape when you close the cover. Don’t move the printer from its position inside the cabinet as you clear the paper jam.

  • Page 119: Where To Get Help

    Where To Get Help For help with EPSON Gemini, call 866-5-GEMINI (866-543-6464), toll-free, and select option 2. You can call between 6 to 6 , Pacific Time, Monday through Friday. You can also send us an e-mail at geminisupport@ea.epson.com. To order paper, ink, or other supplies, or inquire about billing matters, see “Managing Supplies and Billing”...

  • Page 120: Important Safety Instructions

    • Once the Gemini is set up, don’t move it more than a few feet, and then only to access the back panel to clear a paper jam (see page 6-30 for moving instructions).

  • Page 121: Powering The Gemini

    • Take care that children do not climb on the Gemini; it may topple over. • Be careful not to pinch your fingers in the access doors. • If you move the Gemini out from a wall to access the back, be careful not to roll the Gemini over its cables.

  • Page 122: Using The Gemini Printers

    • Turn off the Gemini (using only the switch on the back), wait at least 5 minutes for it to shut down completely, and unplug it before cleaning. Clean with a damp cloth only. Do not spill liquid on the Gemini.

  • Page 123: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 124: Specifications

    Specifications General Specifications Compatible Paper Types EPSON Premium Luster Photo Paper EPSON Enhanced Matte Paper Compatible Paper Sizes 8.3 × 11.7 inches (210.8 × 297 mm) 13 × 19 inches (330 × 483 mm) Environmental Specifications Operating Operating humidity Storage...

  • Page 125: Gemini Cabinet Specifications

    Gemini Cabinet Specifications Cabinet Mechanical Specifications Cabinet height 46.3 inches (1176 mm) Total system height 59.8 inches (1519 mm) Maximum width 33.7 inches (857 mm) Maximum depth 25.2 inches (640 mm) Approximate weight 180.3 lb (81.8 kg) Configuration 3 interior shelves...
  • Page 126 Operational switch Configuration: SPDT Flammability rating: UL94V-0 Rated voltage: 250 VAC (UL/CSA) Rated current: 16 A (UL/CSA) Switch cable Standards: UL Type CM Rated temperature: 167 °F (75 °C) Rated voltage: 300 VDC Length: 50 inches (1270 mm) I/O connector Configuration: D-sub, 25 pin, male Rated voltage: 300 VDC Rated current: 5 A...

  • Page 127: Adding Users Or Workstations

    You can also follow these steps to add a Studiomaster password. 1. Make sure Gemini is turned on. If not, press the switch on the back of the Gemini case up into the position.
  • Page 128 You see the job list, such as the following: Click User Settings 7. Click the button. You see the User Settings screen: User Settings Type in a Studiomaster password here, if you want one Type in a new user name and password here 8.

  • Page 129: Adding Another Workstation

    Adding Another Workstation If you want to set up an additional Macintosh workstation to print with the Gemini, you need to connect it to the appropriate network configuration, install the workstation software, and calibrate its monitor. EPSON recommends that your studio’s system administrator install the Gemini workstation software.

  • Page 130: Installing The Workstation Software

    Installing the Workstation Software Follow these steps to install the Gemini software on your workstation: 1. Insert the Workstation Software CD-ROM in your CD-ROM or DVD drive. 2. Double-click the CD-ROM icon to open the CD-ROM window, EPSON if necessary.
  • Page 131 7. Click to begin installation. Install 8. Select the drive on which you want to install the Gemini software, then click . Wait while the installer copies files to your system. Choose 9. When installation is finished, click .

  • Page 132: Index

    Index Aligning the print head 6-15 6-17 Digital image files, preparing 1-14 Auto layout Displaying printouts changing setting Documentation, about viii icon Downloading selecting custom files 6-32 6-33 ICC profiles 6-23 6-24 order forms server software 6-31 6-32 Banding 6-24 Billable print usage, checking 5-10 Bills, checking...
  • Page 133 Image files using 1-14 adjusting color/tone 1-10 1-12 EPSON layout out, see EPPLayout help 7-13 preparing 1-14 Insider, see EPSON Insider rating EPSON Insider retouching checking billable print usage 5-10 rotating checking on open invoices 5-11 saving 1-12 1-14 downloading order forms...
  • Page 134 Logging on Paper Size/Type light EPPLayout Paper trays EPPMonitor clearing paper jams 7-10 7-12 EPPStatus 3-12 levers, setting EPSON Insider loading capacity LogUploader 6-12 loading paper in Luster paper 6-10 Paper Type setting Pausing print jobs Premium Luster Photo Paper 6-10...
  • Page 135 Rating images Template, selecting Reprinting 3-10 3-11 Test charts, printing 6-24 6-27 Retouching images Tonecurve, EPPWorks 1-12 Return tracking Tracking Rotating images orders EPPLayout 2-15 2-16 returns EPPWorks Trays, paper, see Paper trays Trimming images EPPLayout 2-15 2-16 EPPWorks Troubleshooting 7-13 Safety Turning on system...

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