Support; Hardware Support; Field Repair Philosophy; Schematics - HP 9000 300 Series Service Handbook

Support
Support services and policies mentioned in this section are subject to change.
Please consult your local Hewlett-Packard Sales and Service Office for the
current support policies.
Hardware Support
Field Repair Philosophy
Field Repair Philosophy for the Model 362 and 382 controllers, HP A2246A
and HP 2247 A Expanders is assembly, or board level. This means that when
a failure occurs, the problem is diagnosed to the assembly having the failed
part. That assembly is then replaced. Component parts required for certain
configurations are available. Other component parts are not available.
Some assemblies may be exchanged for rebuilt ones. Other assemblies are only
available as new ones. Refer to Chapter 8, or the Model 362/682 Controller
and HP 2246/1A Bus Expander Service Handbook, Chapter 8, for information
on replacement parts.
Schematics
In support of the repair philosophy, this manual contains information to the
assembly level. Schematics are not available for these products.
Supported Configurations
Only controller products with Hewlett-Packard approved parts, accessories,
peripherals, operating systems and application programs are supported by
Hewlett-Packard. Any controller product with other than HP approved
hardware or software connected or installed must have the non-HP approved
hardware and software removed by the customer before On-Site repair is
accomplished.
Product Information 1·7