Compaq iPAQ CP-2E User Manual page 76

Symptom
Cannot
access
access
Internet
(external web
pages) on my
PC through
the
Connection
Point CP-2E
(but can
access the
configuration
pages).
iPAQ Connection Point CP-2E User Guide
Possible Cause Solution
Modem is not on.
No valid IP
address on
Connection Point
CP-2E.
ISP service is
down.
Previous MAC
address was not
released by cable
or DSL modem.
Connection Point
CP-2E Internet
settings not
properly
configured.
ISP requires MAC
address of
device
connected to
Internet.
Turn on DSL or cable modem.
Go to Connection Point CP-2E Home
Page. Click Renew Internet IP Address
icon. Then, Renew Internet IP.
Verify that DSL or cable modem is on
and working properly by checking the
modem's LEDs. Consult modem
documentation or ISP for information
regarding modem status.
Reset the cable or DSL modem: unplug
power to modem for anywhere from
several minutes to several hours.
Contact ISP for more information.
ISP may require additional configuration
information: PPPoE account user name
and password, DNS, device name, or
MAC address. Contact ISP for specific
requirements and add them to your
configuration.
Refer to Chapter 5 section on MAC
Spoofing.
Troubleshooting
7–3