Troubleshooting Your Notebook; Audio Problems - Compaq AMC20493-KT5 Reference Manual

Troubleshooting and Maintenance

Troubleshooting Your Notebook

Troubleshooting Your Notebook
This chapter contains solutions to many types of problems you might have with your
notebook. Try the solutions one at a time, in the order in which they are presented.
Here are some other sources of information for troubleshooting:
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Audio problems

If no sound is audible
• If your model has a volume control, press the + (plus) button to increase the
• Select the speaker icon on the taskbar (if present). Clear the Mute all checkbox if
• When you are operating your notebook in MS-DOS mode (for example, when
If sound does not record
• Plug in an external microphone. The notebook does not have a built-in
• Check the software controls for recording sound. Select Start > All Programs >
• In Volume Control, select Option > Properties, and make sure the microphone is
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Use the Windows troubleshooters. Select Start > Help and Support.
Select the question mark One-Touch key located at the top of the keyboard.
See the Microsoft Windows manual shipped with the notebook.
For customer service, refer to the Worldwide Telephone Numbers booklet to
contact an authorized dealer, reseller, or service provider.
volume.
selected. If your model has an audio mute button, press it so the indicator light
goes off.
running MS-DOS games), you may find that the sound does not operate properly.
Use Windows applications for full use of sound capabilities.
microphone.
Accessories > Multimedia (or Entertainment) > Sound Recorder.
enabled in the recording controls.
Reference Guide