Customer Service; Clinical Training; Repair Service; Equipment Disposal - Haemonetics Cell Saver Elite+ User Manual

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Customer Service

Clinical Training

Repair Service

Equipment
Disposal
Product Return
Guidelines
P/N 130859-US, Manual Revision: AA
Note: In the continental U.S., the Haemonetics Customer Care Center may be
reached by calling (800) 537-2802 or by emailing
productsupport@haemonetics.com. For contact information, visit
www.haemonetics.com/contact-support.
Your local Haemonetics representative will provide staff training upon delivery
of the Cell Saver Elite+ equipment and should be contacted to organize further
instruction, if needed.
Haemonetics maintains a worldwide network of company-trained service
representatives responsible for responding to technical needs concerning
equipment. If service beyond the routine maintenance and cleaning described
in this manual is required, the Haemonetics Customer Care Center should be
contacted to provide specific instruction.
For details on how to properly dispose of any Cell Saver Elite+ equipment,
contact your local Haemonetics office specified at the website listed above.
Alert: Haemonetics products must be properly cleaned and packaged
prior to their return. It remains an important responsibility of the
customer to reduce potential health hazards by being aware of the risks
involved in the shipping, handling and testing of this material.
If, for any reason, merchandise must be returned to the company, the customer
should contact the Haemonetics Customer Care Center to arrange for repairs
or returns using procedures to ensure proper handling and subsequent
analysis. No returns will be accepted without advanced authorization.
Units returned to Haemonetics for repair are subject to biohazard charges if
any component is contaminated with blood or blood products.
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Haemonetics Cell Saver
Chapter 10
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Elite + User Manual