Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan MPORTER TO THE AUTHORISED REPRESENTATIVE Oki Europe Limited (trading as OKI Printing Solutions) Blays House Wick Road Egham Surrey TW20 0HJ United Kingdom For all sales, support and general enquiries contact your local distributor.
OTES AUTIONS AND ARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
(d denotes Duplex included and n denotes Network Interface Card included). > Memory: 64MB. > Resolution: 1200 x 600 dpi for B411d, B411dn; 1200 x 1200 dpi for B431d, B431dn. > Paper handling: 250 sheets (80g/m²). > Emulation: standard Printer Control Language PCL5e, PCLXL, Epson FX, IBM ProPrinter and PostScript3 for B431d, B431dn.
BOUT THIS MANUAL This manual is the user’s guide (check the Oki Printing Solutions website, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below: > Quick Set-up Guide: to describe how to unpack, connect and power up your printer.
Choose which pages you wish to print: All pages, for the entire manual. Current page for the page at which you are looking. Pages from and to for the range of pages you specify by entering their page numbers. Click OK. BBREVIATIONS USED The following abbreviations are used in this manual: ABBREVIATION...
RINTER COMPONENTS Apart from the Operator panels, which are described in the next chapter, the B411d, B411dn, B431d, B431dn printers look similar from the outside. The important components are identified in the representations below. For illustration purposes the B431dn model is shown.
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Cooling fan Memory panel (to upgrade your printer’s memory RAM DIMM) Power cable connection Parallel interface connection LAN interface connection (only for B411dn, B431dn) USB interface connection Paper Tray extension Rear Face Up Tray extension Rear Face Up Tray Printer components > 11...
B411 , B411 PERATOR PANEL The B411d, B411dn operator panel consists of 2 indicating LEDs, an LCD (3) and an Online (4) button. The LEDs indicate Ready (1) and Attention (2). INDICATORS The LED indicators show the status of the printer and have three operating conditions as follows: >...
FLASH TYPE READY LED (1) ATTENTION LED (2) MEANING Flash The printer is receiving and processing data during printing or the printer is resetting. There is a printing error, for example, a problem with paper, the cover is open or the paper tray is empty while a job is processing.
HANGING LANGUAGE The default language used by your printer for display messages and for report printing is English. If required, this can be changed to: German Danish French Dutch Italian Turkish Spanish Portuguese Swedish Polish Russian Greek Finnish Czech Hungarian Norwegian NOTE 1.
ENU FUNCTIONS The Configuration tool allows you to view and change the printer’s internal settings. You can think of this as the software equivalent of the LCD operator panel. In the Configuration tool, click the Device Setting tab. The settings are grouped into categories or “User Menu”...
Print menu This menu provides adjustment of various print job related functions. ITEM DEFAULT REMARKS COPIES DUPLEX MANUAL PAPER FEED TRAY1 AUTO TRAY SWITCH TRAY SEQUENCE DOWN MEDIA CHECK ENABLE RESOLUTION 600DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE...
System configuration menu This menu adjusts general printer settings to suit the way you prefer to work. ITEM DEFAULT REMARKS POW SAVE TIME 1 MIN PERSONALITY AUTO EMULATION CLRABLE WARNING ONLINE AUTO CONTINUE MANUAL TIMEOUT 60 SEC TIMEOUT INJOB 40 SEC TIMEOUT LOCAL 40 SEC TIMEOUT NET...
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PPR Emulation This menu controls the printer’s PPR emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI FONT CONDENSE 12CPI TO 20CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER NORMAL LINE PITCH 6 LPI WHITE PAGE SKIP CR FUNCTION LF FUNCTION LINE LENGTH...
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Parallel menu This menu controls the operation of the printer’s parallel data interface. ITEM DEFAULT REMARKS PARALLEL ENABLE BI-DIRECTION ENABLE ENABLE ACK WIDTH NARROW ACK/BUSY TIMING ACK IN BUSY I-PRIME 3 MICRO SEC USB menu This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT REMARKS...
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ITEM DEFAULT REMARKS NETWORK SCALE NORMAL HUB LINK SETTING AUTO NEGOTIATE FACTORY DEFAULTS EXECUTE Maintenance menu This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS MENU RESET EXECUTE SAVE MENU EXECUTE POWER SAVE ENABLE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING...
RINTING MENU SETTINGS The menu settings can be printed as a menu map as follows. Using the Online button Press the Online button to take the printer off-line. Press and hold down the Online button for at least four seconds, but less than seven seconds.
B431 , B431 PERATOR PANEL The B431d, B431dn operator panel consists of a menu driven control panel, an LCD display and two LED indicators. ANEL ELEMENTS Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items in menu mode and error messages. Menu Scroll Buttons.
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Cancel button. When printing press to cancel a print job. Press to exit the MENU mode and go ONLINE, when in the MENU mode. NOTE When there is an error, and there are print jobs in queue, pressing the Cancel button deletes the first job in the queue.
ENU FUNCTIONS The Printer Menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as Information Menu or Print Menu. Some of these settings are similar to those found in your printer driver or application software.
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ITEM DEFAULT REMARKS RESOLUTION 600DPI TONER SAVE MODE DISABLE ORIENTATION PORTRAIT LINES PER PAGE 64 LINES EDIT SIZE CASSETTE SIZE Media Menu This menu provides adjustment to suit a wide range of print media. ITEM DEFAULT REMARKS TRAY 1 PAPERSIZE TRAY 1 MEDIATYPE PLAIN TRAY 1 MEDIAWEIGHT...
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ITEM DEFAULT REMARKS JAM RECOVERY ERROR REPORT START UP PCL emulation This menu controls the printer’s PCL emulation. ITEM DEFAULT REMARKS FONT SOURCE RESIDENT FONT NO. FONT PITCH 10.00 CPI SYMBOL SET PC-8 A4 PRINT WIDTH 78 COLUMN WHITE PAGE SKIP CR FUNCTION LF FUNCTION PRINT MARGIN...
ITEM DEFAULT REMARKS TOF POSITION 0.0 INCH LEFT MARGIN 0.0 INCH FIT TO LETTER DISABLE TEXT HEIGHT SAME FX Emulation This menu controls the printer’s FX emulation. ITEM DEFAULT REMARKS CHARACTER PITCH 10 CPI CHARACTER SET SET-2 SYMBOL SET IBM-437 LETTER O STYLE DISABLE ZERO CHARACTER...
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USB menu This menu controls the operation of the printer’s USB data interface. ITEM DEFAULT REMARKS ENABLE SOFT RESET DISABLE SPEED 480Mbps OFFLINE RECEIVE DISABLE SERIAL NUMBER ENABLE Network menu This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface. NOTE This is applicable only to the B431dn model.
Maintenance menu This menu provides access to various printer maintenance functions. ITEM DEFAULT REMARKS MENU RESET EXECUTE SAVE MENU EXECUTE POWER SAVE ENABLE PAPER BLACK SET DARKNESS SMR SETTING BG SETTING Usage menu This menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items.
“Paper and tray information” in the “Specifications” chapter. NOTE The reference to Manual Feed Tray is for the B411d, B411dn models and the Multi Purpose Tray is for the B431d, B431dn models. APER AND ENVELOPE TYPES...
OSTCARDS The manufacturer of this printer recommends the following guidelines when selecting postcards for use in your printer: > Always manually feed single postcards using the Manual Feed Tray or Multi Purpose Tray, depending on your printer model. > Use unfolded double postcards. >...
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Adjust the rear paper support (4) to the size of paper you are using by gripping the lug, tilting and sliding the support forwards or backwards as necessary. Adjust the paper guides (5) by gripping the lug and moving it backwards or forwards to match the size of the paper used.
ULTI PURPOSE TRAY AND MANUAL FEED TRAY B431: Pull down the Multi Purpose Tray (1), extend the tray (2) and fold out the paper supports (3), and adjust the paper guides to the width of the paper (4). B411: Pull down the Manual Feed Tray (1), and adjust the paper guides (2) to the width of the paper.
> Envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. NOTE Do not select Duplex printing on envelopes. > Load Transparencies face up and top edge into the printer. >...
B431 , B431 Using the control panel on your printer, you can choose: > which paper to use > the size of the paper you wish to use > the weight of the paper (thickness) > the type of paper NOTE >...
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Press the Cancel or Online or the BACK button repeatedly to exit the MENU mode. Select the correct paper settings in the printer driver before printing the file. Media type and weight Set media type and weight as follows: CAUTION! If media type or media weight are not correctly set, print quality deteriorates and the fuser roller may be damaged.
NTERFACES Your printer is equipped with a selection of data interfaces: Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. USB – For connection to a PC running Windows 2000 or later or Mac OS X or later. This port requires a cable conforming to USB version 2.0 or above.
Click on Driver Installation > Install Printer Driver and follow the on-screen prompts to complete your printer driver installation. For the B411d, B411dn only, once the driver has been installed, install the Configuration tool. Follow the on-screen instructions to complete the Configuration tool installation.
PERATION This chapter provides a broad outline of how to operate your printer from either a Windows or a Macintosh environment. In the former, while PCL emulation is available on all printer models, PS emulation is optional on the B431d, B431dn models. RINTER SETTINGS IN INDOWS NOTE...
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You can choose the source of the paper to feed, which may be Tray 1 (the standard paper tray), Manual Feed Tray (B411d, B411dn), Tray 2 (if you have the optional second paper tray installed) or the Multi Purpose Tray (B431d, B431dn). You can also click on the appropriate part of the screen graphic to select your preferred tray.
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It is the best option for printing photographs. > The High Quality setting prints at 1200 x 600dpi for B411d, B411dn and 1200 x 1200dpi for B431d, B431dn is the best option for printing vector objects such as graphics and text.
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Your printed pages can be scaled to fit larger or smaller stationery, within a range of 25% to 400% of the original size. A single on-screen button restores the default settings. Image tab Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing.
EMULATION The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Layout tab My Printer Printing Preferences Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. Print on both sides (duplex printing) can be set to long edge or short edge of the document.
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Select the required printed paper size. You can substitute another font for TrueType Font. You can set other document options as required, including PostScript options and printer features. Paper/Quality tab You can set the paper source or leave it as automatic selection and by using the Advanced button you have access to the same set of options as described above for the Layout Tab.
You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using Overlays (for B431d, B431dn).
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This button prints a test page to ensure that your printer is working. NOTE The above features are provided by the Windows XP operating system and will vary with other operating systems. Advanced tab My Printer Properties You can specify which times of day your printer will be available. Indicates current priority, from 1 (lowest) to 99 (highest).
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Specifies that the spooler should not delete documents after they are completed. This allows documents to be re submitted to the printer from the spooler instead of printing again from the application program. If you use this option frequently it will require large amounts of disk space on your computer.
PS emulation The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The General and Advanced tabs are the same as for PCL emulation described earlier. Device settings tab You can set the desired paper sizes in each of the available paper feed trays. You can make a variety of font settings depending on your application.
You can carry out 2-sided printing using the Paper Tray or the Manual Feed Tray (B411d, B411dn) or the Multi Purpose Tray (B431d, B431dn). You can use A4, A5, A6, B5, Letter, Legal 13, 13.5 and 14, Statement, Executive and Custom paper sizes, using paper stocks from 60 - 122g/m².
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In the 2-sided printing drop down menu, select either Long Edge (Manual) or Short Edge (Manual) according to your printing preferences. If you require further information, click the Duplex Help button. Then, Click the Print button. Every second page (1) of your document is printed first. When this is complete, a message appears on screen prompting you to take the paper, flip it and replace it in the Paper Tray.
Take the printed paper from the Output Stacker (3) and place it in the Paper Tray, ensuring that the printed side is facing up and the bottom of the page facing into the printer (4). Close the Paper Tray and press the Online (5) button. The message window should disappear from your screen and the document finishes printing the remaining pages of your document.
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When every second page has printed, take the paper from the output stacker. Set the paper one page at a time in the Manual Feed Tray with the printed side facing down and the top of the page facing into the printer. Ensure that the paper is gripped in place.
VERLAYS AND ACROS INDOWS ONLY HAT ARE OVERLAYS AND MACROS If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features.
REATE AND DOWNLOAD THE PROJECT From the Windows Start menu, start Storage Device Manager (SDM) and allow SDM to discover the printer. Choose Projects > New Project. Choose Projects > Add File to Project. Set the Files of Type drop-down list to PRN Files(*.prn). Navigate to the folder where the.PRN files are stored and select one or more of these to include in your overlay set.
In the Define Overlays window, enter a suitable name (2) for this overlay and choose which page(s) (3) of your documents will use this overlay. Enter the name of the overlay file (4) exactly as it appeared in the Storage Device Manager project window. Remember that this name is case sensitive.
PCL O REATING VERLAYS Three steps are required to create an overlay: Create the form data using your own application software and print it to a printer (.PRN) file. Use the Storage Device Manager utility software supplied on DVD with your printer to create a “project file,”...
If you wish to edit the names or ID numbers, double-click the file entry and edit the details. Note that the names are case sensitive. Choose Projects > Save Project and enter a meaningful name (e.g. “Letter Stationery”) so that you can recognise it. Choose Projects >...
The new overlays will now appear in the Defined Overlays list in the printer properties window. When done, click OK to close the printing preferences window. Your new overlays are now ready and available to be used for any future documents you wish.
ONSUMABLES AND MAINTENANCE This section deals with the replacement of the toner cartridge and image drum and general maintenance. HEN TO REPLACE THE TONER CARTRIDGE When the toner is running low, TONER LOW is displayed in the operator panel LCD. After Toner Low displays, the printer will print about 100 more pages then display Toner Empty and stop printing.
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Pull the coloured lever (1) on the right side of the toner cartridge towards the front of the printer (unlock position) to close the cartridge then remove the used toner cartridge (2). Clean the top of the ID unit with a clean, lint free cloth. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture.
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Insert the left end of the cartridge into the top of the image drum unit first (5), push it against the pins on the drum unit, then lower the right end of the cartridge down onto the image drum unit. Pressing gently down on the cartridge to ensure that it is firmly seated, push the coloured lever towards the rear of the printer (lock position) (6).
Close the top cover and press it down to latch it closed. HEN TO REPLACE THE IMAGE DRUM When the drum reaches 90% of its life, a REPLACE IMAGE DRUM message is displayed in the operator panel LCD. Change the image drum when the print becomes faint or begins to deteriorate.
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Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. CAUTION! The green image drum surface at the base of the ID unit is very delicate and light sensitive.
Close the top cover and press it down to latch it closed. LEANING THE ARRAY Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. Wipe the LED array gently with a soft tissue. Consumables and maintenance >...
ROUBLESHOOTING TATUS AND ERROR MESSAGES Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The LCD on the printer operator panel provides the self-explanatory status and error messages in your chosen language.
NPUT JAM NOTE The B431dn model has been illustrated below. The principles are the same for all models of this printer. Remove the paper tray from the printer (1). Remove any crumpled or folded paper. Remove any paper from the underside of the printer (2). Replace the paper tray.
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Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. Remove any jammed sheets from the paper path. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 &...
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Remove any jammed paper from the face down stacker. NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on.
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Check for paper jam in duplex unit. > Remove the Image Drum as described in step then, remove the Duplex unit (1) by raising the coloured handles (2) on each side, and then by holding the handles and gently lifting it out. >...
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> Re-install the image drum as described in step Open the Multi Purpose Tray (1) (Manual Feed Tray for B411d and B411dn). > Remove any paper that you find (2), and then close the tray. Close the top cover and press down to latch it closed.
RINT QUALITY PROBLEMS Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. SYMPTOM PROBLEM SOLUTION Blank sheets printed. Image drum cartridge Reinstall image drum cartridge. not properly installed.
SYMPTOM PROBLEM SOLUTION Pages curl Printing on wrong side Turn paper over in tray. (Note arrow on excessively. of paper. paper package). Install paper print side down in tray. Moisture in paper. Avoid storing paper in areas of excessive Improper storage. temperature and humidity.
OFTWARE PROBLEMS Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. SYMPTOM PROBLEM SOLUTION Printing is garbled. Incorrect driver is Install an appropriate driver.
NSTALLING OPTIONS The following options are available to extend the performance of your printer: > 64, 128, 256MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files > Second paper tray: to increase your printer’s paper handling capacity by 530 sheets (80g/m²) NSTALLATION PROCEDURE To install any of the above options, follow the detailed installation sheet that accompanies...
PECIFICATIONS ENERAL PRINTER MODEL MODEL NUMBER B411d N22200B B411dn N22201B B431d N22202B B431dn N22203B A summary of the basic characteristics of your printer appears in the table below: ITEM SPECIFICATION Dimensions 387mm x 364mm x 244.5mm (W x D x H) Weight 11.6kg approximately (without second tray)
APER AND TRAY INFORMATION Feed and ejection methods vary depending on the type, size and thickness of medium used. Use the chart below and the notes/symbols/terms on the following page for initial guidance. (Minor variations to settings may be necessary depending on user setup and environmental conditions).
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Feed Tray Ejection Method Paper type Size Weight Labels Letter Transparencies Letter Duplex Printing Auto Manual Paper type Size Weight Plain paper L,ML,M, MH, H Letter Executive Legal(13) Legal(13.5) Legal(14) 16K (184 - 260mm) L,ML,M, MH, H 16K (195 - 270mm) 16K (197 - 273mm) L,ML,M, MH, H...
Duplex Printing Auto Manual Paper type Size Weight Envelopes Com-9 Com-10 Monarch Custom W: 86 – 216 L: 140 – 356 Labels Letter Transpa- rencies Letter OTES SYMBOLS TERMS Notes: When an optional second paper tray is used, the original tray is referred to as Tray 1 and the optional tray as Tray 2.
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SYMBOL/ MEANING TERM Light paper weight: 60 - 66g/m Medium Light paper weight: 67 - 73g/m Medium paper weight: 74 - 88g/m Medium Heavy paper weight: 89 - 104g/m Heavy paper weight: 105 - 122g/m Ultra Heavy paper weight: 123g/m - 160g/m Can be used Cannot be used...
Envelopes setting in Windows ..41, 44 Types ........ 30 Exit paper jam ...... 66 online button B411d, B411dn Separator page ....13 operator panel separating print jobs on a Feed jam or exit jam ..... 66 B411d, B411dn shared printer ....