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The side discharge chute or opening is
plugged.
The grass is wet.
Poor grass discharge.
The mowing speed is too fast.
The grass is too high.
The cutting height is set too low.
The motor stops while
cutting.
The battery charge is low.
The battery charge is low.
The side discharge interlock switch is not
pressed by the side discharge chute.
The blades do not
rotate.
The blade engage knob is down.
The operator is not fully seated.
There is build-up of debris under the mower.
The blades do not
The blade engage knob is down.
rotate while moving in
reverse.
The product won't
The battery charge is low.
reach full speed.
The blades continue to
The safety interlock system is not functioning
turn after the operator
correctly.
leaves the seat without
engaging the parking
brake.
The headlights are off.
The headlights are not
working.
The headlights are damaged.
The battery pack is faulty.
The battery does not
charge.
The cable connections are poor.
The product is not within range of the phone.
The product does
not connect with the
mobile application.
Clean the side discharge chute and opening.
Allow grass to dry before mowing.
Mow at a slower speed.
Mow once at a high cutting height, then mow again at the desired
height.
Raise the cutting height.
Charge the battery.
Charge the battery.
Push down the side discharge chute, and make sure that it fully
presses the side discharge interlock switch.
Pull up the blade engage knob to activate the blades.
Fully sit down on the seat.
Clean the underside of the mower deck.
Pull up the blade engage knob to activate the blades.
Charge the battery.
Ensure that the safety interlock system seat plug is fully
connected. If the blades still won't stop, have the product serviced
by an authorised service centre only.
Press the headlight button to turn on the headlights.
Replace the headlights.
Replace the battery.
Check and clean all the battery connections.
Ensure that the phone is within 15 m of the product and try again.
Uninstall and reinstall the mobile application. If the problem
persists, call RYOBI customer service at MY RYOBI (1300 697
9624).
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