Nortel Express Call Center Troubleshooting Manual page 24

Voice services on media card
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Media Card
VxWorks FTP server commands
The VxWorks FTP server supports the following commands from an FTP client:
get/mget – Get a file or files from the remote file system.
put/mput – Put a file or files on the remote file system.
mkdir/rmdir – Make or remove a directory on the remote file system.
delete/mdelete – Remove a file or files from the remote file system.
Note: Nortel recommends that the number of files in a directory not exceed 300.
Voice prompt backup
You can use FTP to back up the PCMCIA card disk. As the disk contains all
prompts for use with Symposium Express Call Center Voice Services, Nortel
recommends that the contents be backed up periodically in case of disk
corruption, or in case prompts are deleted in error.
Use a command line FTP client to change to each directory on the PCMCIA
disk, and the command mget to get the files you want to back up. Alternatively,
use a graphical FTP client to copy the entire PCMCIA disk at once.
24
Standard 2.0
Symposium Express Call Center

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