Nortel Express Call Center Troubleshooting Manual page 23

March 2005
5 Type the appropriate password, and then press Enter.
6 Type bin, and then press Enter.
Result: The data connection is set to binary mode.
7 Type put SECC_MC_08.
Result: The loadware file transfers.
8 Type bye to close the connection.
To run the upgrade
Use the upgrade command in the VxWorks shell:
→ upgrade "<server IP address>" , "<userid>", "<password>",
"<path>", "SECC_MC_08" <CR>
Note: The <userid> and <password> above are those of the FTP server, and
the <path> above is the path to the file on the FTP server.
Voice prompt file system upgrade
The voice prompt file system can be upgraded using FTP. The Media Card acts
as an FTP server for this procedure. Clients can log on to the Media Card and
update the voice prompt files on the PCMCIA card-based Flash disk. This
function should only be performed while the Media Card is idle (not handling
calls).
As there is only one disk drive available in the Media Card for prompt storage, a
PCMCIA card inserted in the front panel A: socket always appears as the DOS
volume "/A:". After logging on to the Media Card by FTP, the command cd /A:
must be executed to access the desired disk.
Note: Double quotation marks are needed around the disk name.
Voice Services on Media Card Maintenance and Troubleshooting Guide
Media Card
23