How To Service - Bang & Olufsen BeoPlay V1-40 MKII Service Manual

1.2

How to service

How to service
Strategy
Preparations before service
Fault explanation and demonstration
Error indications
Recommended tools for service
The product is to be serviced in the customer's home.
The static-protective field service kit must always be used when the product is
disassembled or modules are being handled.
The repair involves replacement of the module(s) or LCD panel, which are supplied
in the Back-up suitcase (LCD screen not included).
Exchange modules must be returned for repair at Bang & Olufsen, Module Repair
Department.
Fault description must be made in the Retail Order System, Exchange Module.
ServiceTool is used for backup and restore of data, for loading PUC files, loading
LCD and driver data and when replacing the Video Engine the identification data
of the product. Furthermore, reports can be handled via the ServiceTool.
BeoPlay V1-40 can be serviced with service rods mounted.
Before troubleshooting is initiated, let the customer demonstrate the fault, if
possible.
See LED indications page 3.3.
ESD-mat
Bang & Olufsen ServiceTool
Laptop
Beo4 (type 1710 or newer) and set in Mode 1
USB 2.0 Flash Drive for software update, PUC files and reports
Ethernet Cable (min. 3 m)
Picture quality test DVD, Integrated Living
Motorised screw driver incl. different torx bits
Box-spanner 4 mm
Extraction jig U.Fl. series
Protection sheet (7 pieces)
Service rods for BeoPlay V1
Product cover
White gloves
Shoe covers
Soft lint-free cloth