Warranty Statement; Exclusions; Warranty Limitation And Exclusion - Prosense PQ Series User Manual

Warranty statement

All products are designed and manufactured to the latest internationally recognized standards
by Prosense under a Quality Management system that is ISO 9001 certified. As such Prosense
warrants its products against defective parts and workmanship and will repair or (at its
option) replace any instruments which are or may become defective under proper use within
12 months from date of shipment from Prosense Technology. The Product will be returned
repaired or replaced if it is determined by Prosense that the part failed due to defective
materials or workmanship. Warrant is only valid if product is shipped prepaid to Prosense at
Kartal, Istanbul TURKEY, in a package equal to or in the original container accompanied by a
detailed description of any issue. Prosense reserves the right to charge for any site attendance
where any fault is not found with the equipment in case return of goods is not practicable.
Prosense shall not be liable for any loss or damage whatsoever or howsoever occasioned
which may be a direct or indirect result of the use or operation of the Contract Goods by the
Buyer or any Party.
This warranty covers instrument and parts sold to the Buyer only by authorized distributors,
dealers and representatives as appointed by Prosense Technology. The warranties set out in
this clause are not pro rata, i.e. the initial warranty period is not extended by virtue of any
works carried out there under.

Exclusions

If gas sensors are part of the Product, the gas sensor is covered by a twelve (12) month limited
warranty of the manufacturer. The gas sensors are covered by this limited warranty is subject
to inspection by Prosense for extended exposure to excessive gas concentrations if a claim by
the user is made under this limited warranty. Should such inspection indicate that the gas
sensor has been expended rather than failed prematurely, this limited warranty shall not
apply to the Product.
This limited warranty does not cover consumable items, such as batteries, or items subject to
wear or periodic replacement, including lamps, fuses, valves, vanes, sensor elements,
cartridges, sinters or filter elements. This warranty does not cover damage caused by
accident, abuse, abnormal operating conditions or poisoning of sensor.

Warranty Limitation and Exclusion

Prosense will have no further obligation under this limited warranty. All warranty obligations
of Prosense are void in below cases:
- if the Product has been subject to abuse, misuse, negligence, or accident
- if the Distributor or User fails to perform any of the duties set forth in this limited warranty
- if the Product has not been operated in accordance with instructions
- if the Product serial number has been removed or altered
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