EZ-ACCESS PASSPORT User Manual
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EZ-ACCESS PASSPORT User Manual

Vertical platform lift (vpl)
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PASSPORT® Vertical Platform Lift (VPL)
User Manual
© EZ-ACCESS
®
, a division of Homecare Products, Inc. All rights reserved.
All text and images contained in this document are proprietary and may not be shared, modified, distributed,
reproduced, or reused without the express written permission of EZ-ACCESS.
Manufactured in the USA
12273 01-24-2023

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Summary of Contents for EZ-ACCESS PASSPORT

  • Page 1 , a division of Homecare Products, Inc. All rights reserved. All text and images contained in this document are proprietary and may not be shared, modified, distributed, reproduced, or reused without the express written permission of EZ-ACCESS. Manufactured in the USA...

  • Page 2: Table Of Contents

    SECTION 23: TROUBLESHOOTING ..........................19-23 INTRODUCTION This document provides important use, maintenance, service, and safety information for the PASSPORT® Vertical Platform Lift. Throughout this document, the PASSPORT Vertical Platform Lift is also referred to as “VPL” or “Lift”. MAIN COMPONENTS DRAWING POWER HEAD COVER...

  • Page 3: Symbol Meanings - Notes And Warnings

    Contact your dealer to schedule any needed inspections, repairs, or service. Do not tamper with, attempt to repair, or modify any portion of the VPL. Only EZ-ACCESS approved technicians may service the VPL. Contact your dealer to schedule inspections, repairs, or service.

  • Page 4: Section 1: Labeling

    For replacement copies, please contact your dealer or call 1-800-451-1903. FIG. 1.1 FIG. 1.2 DEALER CONTACT AND VPL OWNER INFORMATION 2.1. For questions about service, maintenance, or operation of your PASSPORT Vertical Platform Lift, please contact your dealer. Dealer Name Address Phone Email 2.2.

  • Page 5: Section 3: Optional Equipment Notice

    OPTIONAL EQUIPMENT NOTICE 3.1. The following sections address options, which are sold separately and do not come standard with a VPL. To order optional equipment, contact your dealer or call 1-800-451-1903 for additional information. OPTIONAL EQUIPMENT – WIRELESS REMOTE 4.1. The wireless remote option allows VPL operation from remote locations, i.e., inside your house or vehicle, with a small, two-button keyfob transmitter (FIG.

  • Page 6: Section 5: Optional Equipment - Top Landing Gate

    OPTIONAL EQUIPMENT – TOP LANDING GATE 5.1. The top landing gate comes with a latch cover and is factory assembled with hinges either on the right or the left, depending on the model ordered, and is used to control the access between the VPL and your upper landing, porch, or deck.

  • Page 7: Section 7: Optional Equipment - Top Landing Gate Connector To Wood Deck

    OPTIONAL EQUIPMENT – TOP LANDING GATE CONNECTOR TO WOOD DECK 7.1. This option (FIG. 7.1) is used to connect the top landing gate post to handrails or posts on an existing wood porch or deck. FIG. 7.1 OPTIONAL EQUIPMENT – PLATFORM SAFETY RAIL 8.1.

  • Page 8: Section 9: Optional Equipment - Platform Safety Pan Weather Guard

    OPTIONAL EQUIPMENT – PLATFORM SAFETY PAN WEATHER GUARD 9.1. The platform safety pan weather guard (FIG. 9.1) helps to keep the area between the underside of the platform and the safety pan free of debris. Made of durable rubber, this option installs quickly by simply clipping onto the safety pan.

  • Page 9: Section 11: Optional Equipment - Call/Send Control

    OPTIONAL EQUIPMENT – CALL/SEND CONTROL 11.1. The call/send control allows you to “call” the VPL up or down (FIG. 11.1). Multiple call/send controls can be used, allowing the lift to be called from various locations (FIG. 11.2). Press the ‘DOWN’ button and the platform descends;...

  • Page 10: Section 12: Optional Equipment - Call/Send Control Mounting Kit

    OPTIONAL EQUIPMENT – CALL/SEND CONTROL MOUNTING KIT 12.1. The call/send control mounting kit (FIG. 12.1) is used to attach the call/send control to the top landing gate post. Multiple call/send controls can be used with the VPL. 12.2. Mounting must be done on the latch mounting post in the orientation shown (FIG. 12.1), extending away from the top landing gate, on the same side as the latch bar (the call/send control mounting kit can only be installed on the post opposite the hinge).

  • Page 11: Section 14: Features

    FEATURES 14.1. POWER 14.1.1. The VPL motor uses 24 volts DC supplied by two 12VDC, 12AH (amp hour) batteries connected in series. The VPL control voltage uses 12 volts DC supplied by one of those two batteries. The batteries are charged by a built-in smart charger. Household power (120VAC) is used to operate the charger and is supplied via an outdoor rated 12’...
  • Page 12 14.3.1.2. Lights in the yellow background indicate conditions that may be corrected by user. 14.3.1.3. Lights in the red background require repair by an EZ-ACCESS approved technician. VPL will not operate if any of the lights in the yellow or red fields are illuminated.

  • Page 13: Section 15: Operating Instructions

    OPERATING INSTRUCTIONS 15.1. UPWARD TRAVEL 15.1.1. Be sure to have a straight, direct path onto the guard ramp and platform. 15.1.2. Move far enough onto the center of the platform to allow the guard ramp to fold upward without contacting the mobility device. 15.1.3.

  • Page 14: Section 16: Emergency Operation

    EMERGENCY OPERATION 16.1. In the event of a loss of AC power and the batteries have been fully discharged, the VPL may be operated using an emergency hand crank. A speed handle wrench (hand crank) and a 5/16” socket are included with the VPL to allow the platform to be manually moved up or down.

  • Page 15: Section 17: Specifications Overview

    SPECIFICATIONS OVERVIEW 17.1. For Technical Specifications, please visit www.ezaccess.com or contact your dealer. Although it is our intent to keep all technical data current, some documents are subject to change and may take time to update. If you are unsure whether you have the most current version, or if your product is different, please contact your dealer for further information.

  • Page 16: Section 19: Control Voltage Safety Service Switch "Hood Switch

    19.3. When the hood is removed, the magnet is no longer in proximity to the switch, causing the switch to open, disabling control voltage to the control box. 19.4. When servicing the VPL, the EZ-ACCESS authorized technician may find it necessary to enable the control circuit power with the hood off. This can be done as follows (FIG. 19.2): 19.4.1.

  • Page 17: Section 21: Maintenance And Service

    EZ-ACCESS is not a battery or a battery blanket manufacturer, we purchase our batteries from known battery manufacturers – we cannot advise people to use battery blankets contrary to a battery blanket manufacturer’s recommendation.
  • Page 18 22.1 NOTES AND WARNINGS ON VPL BATTERY FUNCTION AND EXTREME TEMPERATURES Batteries are negatively affected by extreme hot, or cold, temperatures and such temperatures can permanently damage batteries even if such extreme temperatures linger only momentarily. A low state of charge is the main culprit in cold weather battery damage and reduced functionality. Remember, the lower the state of charge, the lower the electrolyte level, the more likely a battery is to be damaged by cold weather.

  • Page 19: Section 23: Troubleshooting

    TROUBLESHOOTING 23.1. Troubleshooting information is provided for reference only. Maintenance and service must be performed only by an EZ-ACCESS approved technician. Contact your dealer with questions or to schedule any needed inspections, repairs, or service. 23.2. CONTROL PANEL DISPLAY CONTROL PANEL...
  • Page 20 VPL stops above or below needs adjustment. Only limit is set at the lowest upper landing level and Upper limit switch trigger EZ-ACCESS approved position and the upper Enter/Exit indicator light is ramp is out of adjustment. technicians may service limit set at maximum illuminated.
  • Page 21 To correct, unplug gate described in the and install top landing VPL stops above or below The upper limit is out of PASSPORT® Vertical gate bypass jumper into the upper landing and top adjustment or was set Platform Lift (VPL)
  • Page 22 Conditions other discharged working correctly The lights on the charger can than overload may require diagnosis and repair by an EZ-ACCESS only be viewed with the power approved technician. Consult your dealer for service-related information. head cover removed.
  • Page 23 FIG. 23.1 Page | 23...

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