Troubleshooting - Bosch Access Modular Controller 2 Manual

Access Modular Controller 2
7

Troubleshooting

If problems occur read the table below.
Adjust only those controls specified in the installation manual. Improper adjustment of other
controls may result in damage, and require extensive work by a qualified technician to restore
the unit to normal operation.
If you are unsure of the problem or if the problem persists, contact After sales support, page
42 .
Problem
Display is not working.
Controller is not online.
Controller does not work as
expected.
No connection to BIS and
AMS after factory reset.
Bosch Security Systems B.V.
Cause
– Voltage is too low.
– Power is off.
– Network connection is
missing.
– DIP switch 5 is set to
OFF (BPA protocol is
selected).
– No connection to access
system.
Guide d'installation
Troubleshooting | en
Solution
– Make sure the power
supply has enough
voltage to power the
controller.
– Power up the controller.
– Plug the Ethernet cable
into the controller.
– Make sure to configure
the Ethernet interface
correctly. Refer to
Configuring the Ethernet
Interface for instructions.
– Set DIP switch 5 to ON
(SDEB protocol is
selected).
– Switch the power of the
controller off and on
again.
– Check the configuration
of the controller.
If necessary, delete all
configuration data by
Resetting the Device to
Factory Default.
– Reset the controller as
described in Resetting
the software, page 40 .
– Check configuration
settings within AMS or
ACE system.
– Check if the controller is
activated in the
configuration settings.
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