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冷藏冷冻箱
BCD-560WPZ/HC1(H)
售后服务技术资料
BSSJ00002772
2021 年 3 月 20 日
日期
重 量
共 51 张
重 要 度
家电开发
中心
售后服务
比例
技术资料
BSSJ00002
第 1 张
772

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Summary of Contents for Hisense BCD-560WPZ/HC1 (H)

  • Page 1 重 要 度 产 品 名称: 冷藏冷冻箱 产 品 BCD-560WPZ/HC1(H) 型号: 文 件 售后服务技术资料 名称: 文 件 BSSJ00002772 编号: 编 制 2021 年 3 月 20 日 日期: 借(通)用件登记 家电开发 旧底图总号 中心 底图总号 更改单 售后服务 版本 日期 重 量 比例 编号...
  • Page 2 Refrigerator Service Manual Model:BCD-560WPZ/HC1 (H)
  • Page 3: Table Of Contents

    Contents 1. Warnings and precautions for safety ............... 2. Appearance and structure 2.1 View of the appliance ....................2.2 Wind channel structure ....................2.3 Evaporator structure ....................2.4 Compressor room structure ..................3. Basic parameters ......................4. Operation and functions 4.1 Display controls......................
  • Page 4: Warnings And Precautions For Safety

    1. Warning and precautions for safety Please observe the following safety precautions in order to use safely and correctly the refrigerator and to prevent accident and danger during repair. 1. Be care of an electric shock. Disconnect power cord from wall outlet and wait for more than three minutes before replacing PCB parts.
  • Page 5: Appearance And Structure

    2. Appearance and structure 2.1 View of the appliance Note! Due to unceasing modification of our products, your refrigerator may be slightly different from this instruction manual, but its functions and using methods remain the same. To get the best energy efficiency of this product, please place all shelves, drawers and baskets on their original position as the illustration above.
  • Page 6: Wind Channel Structure

    2.2 Wind channel structure 2.3 Evaporator structure 2.3.1 Convertible evaporator structure...
  • Page 7: Compressor Room Structure

    2.3.2 Freezer evaporator structure 2.4 Compressor room structure Ⅰ Ⅱ Ⅳ Ⅴ Ⅵ Ⅶ Ⅷ Ⅸ Ⅲ Ⅰ Power cord Ⅱ AC electromagnetic valve Ⅲ Dry filter Ⅳ Compressor Ⅴ Suction tube Ⅵ Fan Motor Ⅶ Bottom condenser Ⅷ Evaporation dish Ⅸ...
  • Page 8: Basic Parameters

    3. Basic parameters Content Unit Value Voltage/Frequy V/Hz 115V/60Hz Rated Current Defrost Power Energy consumption/year kWh/year Net Weight 118.5 Kind of R600a/65 coolant/Charge(R134a/R600a)oz...
  • Page 9: Operation And Functions

    4. Operation and functions 4.1 Display controls Use your appliance according to the following control regulations, your appliance has the corresponding functions and modes as the control panels showed in the pictures below. When the appliance is powered on for the first time, the backlighting of the icons on display panel starts working If no buttons have been pressed and the doors are closed, the backlighting will turn off.
  • Page 10 1. Press ZONE repeatedly until the Fridge Super Freeze icon appears. The Super Freeze feature helps to keep the food stored in the freezer at the set 2. When Freezer is on, is illuminated temperature during periods of high usage, and then press TEMP.
  • Page 11 For more information, visit global.hisense.com or the California State Water Resources control Board’s web site at www.waterboards.ca.gov. To change the water filter, follow these 1.
  • Page 12: Connect Water Line To Refrigerator

    the cover. your supporting dealer. 6. Flush filter for 5minutes before using. Removing any residual matter inside the water supply line after installing the water filter. 1.Turn on the main water supply and 2.Pull the water filter downwards and turn supply water from water supply line.
  • Page 13: Using The Appliance

    6.Comfirm 1/4" water line is secure by gently pulling on it. 7. Turn on water supply and check for leaks. Correct any leaks. 4.4 Using The Appliance This section tells you how to use most of the useful features. We recommend that you read through them carefully before using the appliance.
  • Page 14: Remove The Ice Maker Part

    2. Lift up to remove the drawer. 3. Reverse steps 1 and 2 to replace the drawer. 4.5 Remove the Ice maker part 1. open freezer door, take upper drawer out. Shelf parts clean •When cleaning the shelf parts, remove the lower shelf parts should be placed horizontally, either front or back , to prevent the shelf support from falling off.
  • Page 15 4. Unplug two terminals, then take out the ice maker part. 4.6 Defrost mode 4.6.1 Start condition When compressor accumulated running time reach the setting point (depends on the environment temperature), it will enter defrost mode automatically. 4.6.2 Defrost flow...
  • Page 16 Start Compressor stops Evaporator fan stops Damper stops Defrost heater works Evaporator temperature reach the setting point,exit defrost mode Defrost heater stops Compressor starts several minutes delay Evaporator fan starts several minutes delay Damper starts Hisense Refrigerator...
  • Page 17: Error Display

    Freezer sensor malfunctions Freezer defrost sensor malfunctions Convertible sensor malfunctions Convertible defrost sensor malfunctions Humidity sensor malfunctions Freezer fan malfunctions Convertible fan malfunctions Communication sending malfunctions Communication receiving malfunctions 4.7.2 Checking method 4.7.2.1 Environment sensor or Humidity sensor error Hisense Refrigerator...
  • Page 18 4.7.2.2 Other sensors error Hisense Refrigerator...
  • Page 19 7. Humidity sensor corresponding pin No. 13 and No. 3 on CN5 connector of main-board. 4.7.2.3. Communication error Ec or Er error: Note: The display panel corresponding pin No.1~5 on CN8 connector of the main-board as the drawing below. Hisense Refrigerator...
  • Page 20 If not , change the condenser fan motor. Pin No. 14 connect 12V power and pin No. 15 connect GND, if the convertible fan motor works normally, change the main-board; If not , change the convertible fan motor. Hisense Refrigerator...
  • Page 21: Troubleshooting

    LED. See “Level Refrigerator.” Refrigerator is not level. Doors do not close Something is obstructing door Check for and remove obstructions. properly closure. See “Level Refrigerator.” Vibration or Refrigerator is not resting rattling firmly on floor. Hisense Refrigerator...
  • Page 22 Keep door closed. Check that an item is exterior/ Doors opened frequently or not preventing the door from closing. interior of left Level the refrigerator. See “Level refrigerator open. Refrigerator.” Open container of water in Cover or seal container refrigerator. Hisense Refrigerator...
  • Page 23 Food placed too close to the Move items away from back and top of air vent. the refrigerator. Food freezing in refrigerator Temperature control set too Adjust the temperature to a less cold cold. setting. Hisense Refrigerator...
  • Page 24: Faulty Start

    5.2 Faulty start Hisense Refrigerator...
  • Page 25: Refrigeration Failure

    5.3 Refrigeration failure 5.3.1 Freezer compartment Hisense Refrigerator...
  • Page 26 Does doors open frequently? Explain not to open doors frequently Check ice formation on Eva. And if Is there ice blockage on evaporator? refrigerant leak is found, repair it Counsel to use colder temperature setting Hisense Refrigerator...
  • Page 27 Does doors open frequently? Explain not to open doors frequently Check ice formation on Eva. And if Is there ice blockage on evaporator? refrigerant leak is found, repair it Counsel to use colder temperature setting Hisense Refrigerator...
  • Page 28: Thick Frost In Freezer Compartment

    Is the appliance too close to heat sources? Make enough distance between heat sources and appliance Is watery or hot food stored in the cabinet? Wipe out dew on the louver surface and run the refrigerator again Hisense Refrigerator...
  • Page 29: Dew In Refrigerator Compartment

    Is the appliance too close to heat sources? Make enough distance between heat sources and appliance Is watery or hot food stored in the cabinet? Advise to cool down hot food and seal watery food well before storing Hisense Refrigerator...
  • Page 30: Breaking Of Light

    5.6 Breaking of light Hisense Refrigerator...
  • Page 31: Noise

    5.7 Noise 5.7.1 Pipe noise Hisense Refrigerator...
  • Page 32: Circuit And Checking

    If the problem is probably caused by the mainboard, change it directly to confirm. 6.2.2 Removing the mainboard 1. Unplug the appliance 2. Remove the screws by screwdriver and remove the electric box cover, as picture 1. 3. Remove the screw, then remove the mainboard, as picture 2. Hisense Refrigerator...
  • Page 33 Picture1 Picture2 Hisense Refrigerator...
  • Page 34: Compressor

    If the voltage equal to electric supply power and there is stabilized frequency within 25 to 135Hz, it means the main control board is OK, to change the Compressor or drive borad of Compressor , otherwise change the main control board. Hisense Refrigerator...
  • Page 35: Fan Motor

    The freezer fan motor corresponding pin No. 7~9 on CN7 connector of main-board, as the drawing below. The condenser fan motor corresponding pin No. 10~12 on CN7 connector of main-board, as the drawing below. The convertible fan motor corresponding pin No. 13~15 on CN7 connector of main-board, Hisense Refrigerator...
  • Page 36 Step 3: Tidy the wire harness (3) after you remove the fridge air duct. Step 4: Remove the cover (4) with a Philips screwdriver and your both hands. Step 5: Remove the three screws (5) holding the fan motor with a Philips screwdriver. Hisense Refrigerator...
  • Page 37 Step 3: Tidy the wire harness (3) after you remove the freezer air duct. Step 4: Remove the cover (4) with a Philips screwdriver and your both hands. Step 5: Remove the three screws (5) holding the fan motor with a Philips screwdriver. Hisense Refrigerator...
  • Page 38: Damper

    No.1~6 on CN7 connector of mainboard, as the drawing below. 2. The damper will turn on and off for one time after power-on, if not, change the mainboard first and change the damper if problem remains Hisense Refrigerator...
  • Page 39 6.5.3 Removing the damper After you have removed the freezer fan motors, you can remove the damper in the following steps: Step 1: Remove the foam block. Step 2: Remove the damper after you have tidied the wire harness. Hisense Refrigerator...
  • Page 40: Light

    1. Unplug the appliance. 2. Remove the light cover, as picture 1 and 2. 3. Remove the light, as picture 3 and4. 1. The location of the LED light. 2.Use a screwdriver to pry open LED light shade card buckle. Hisense Refrigerator...
  • Page 41 3. Disconnect the wire of terminal. 4. Take out the LED light. Hisense Refrigerator...
  • Page 42: Door Switch

    No.1 and No.6 on CN2 connector of the mainboard ,if the voltage doesn’t equal to electric supply power, it means the heater is broken, change it. 2.Use a multimeter to measure resistance of the heater, if the value isn’t 378Ω±5%,it is Hisense Refrigerator...
  • Page 43 1. Unplug the appliance. 2. Remove the freezer door and variation door, as picture 1. 3. Remove the Cover plate, as picture 2. 4. Remove the freezer heater, as picture 3. 5.. Remove the variable heater, as picture 4. Hisense Refrigerator...
  • Page 44: Removing The Display Component

    2. Catch the light cover with two hands and pull down it as picture 1. 3. Unplug the terminal of the display panel as picture 2. 4. Take the LED light out and unplug the terminal as picture 3 and 4 Picture1 Picture2 Hisense Refrigerator...
  • Page 45 Detection method :After power on the electromagnetic valve, With the hand to touch the electromagnetic valve, when fell the electromagnetic valve already action, stop power on, , with the hand to touch the electromagnetic valve should no longer have the reversing action feeling. Hisense Refrigerator...
  • Page 46 (when welding, winding some wet cloth on pipe and drench it at the same time). Hisense Refrigerator...
  • Page 47: Cooling System Repairing

    Refrigerant enters dry filter,water and imperity will be filtrated Refrigerant enters Electromagnetism valve, and Capillary, then pressure will be reduced Refrigearnt enters finned evaporator and become low temperature low pressure gas after absorbing heat from freezer and refrigerator compartment Hisense Refrigerator...
  • Page 48: Summary Of Repair

    7.2 Summary of repair Hisense Refrigerator...
  • Page 49: Regulation Of Repair

    7.3 Regulation of repair Hisense Refrigerator...
  • Page 50: Practical Work Of Repair

    7.4 Practical work of repair Hisense Refrigerator...
  • Page 51: Brazing Reference Drawing

    7.5 Brazing reference drawing Hisense Refrigerator...

Table of Contents